297 customer support manager jobs at 160 companies in Castle Pines, CO
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Manager, Customer Support
Lakewood, Colorado, United States
$102k-$127k/yrOnsiteFull Time
Mesa LabsNasdaq Global Market: MLAB: Public life-science tools manufacturer serving pharmaceutical, healthcare, medical-device, and regulated research customers.
5+ YOE2+ MgmtBachelor's degree required; 5+ years in customer support with 2+ years management experience. Expertise in complaint and escalation management, cross-functional collaboration, and data-driven continuous improvement.
United States or Denver or Canada or United Kingdom or Jordan or New Zealand or Australia
$90k-$100k/yrRemoteFull Time
EverCommerceNasdaq Stock Market LLC: EVCM: Public SaaS platform serving service SMBs with business-management, payment, and customer-engagement software.
2+ YOE1+ MgmtRequires 2–5+ years in customer or technical support and 1–4+ years managing support teams, with enterprise SaaS, escalations, metrics, cross-functional collaboration, and coaching experience.
Excelitas Technologies: Global technology leader in photonics, sensing, and illumination solutions.
2+ YOEProvide order management and customer support; experience with ERP, import/export compliance, strong communication, Microsoft Suite and Salesforce preferred; Bachelor’s in business preferred; 2 years customer support or inside sales experience preferred.
TrimbleNASDAQ: TRMB: Providing technology solutions that connect the physical and digital worlds.
3+ YOERequires 3+ years of technical customer support experience, shop management software expertise, VDC/BIM implementation experience, and strong troubleshooting and communication skills.
TrimbleNASDAQ: TRMB: Providing technology solutions that connect the physical and digital worlds.
3+ YOERequires 3+ years of technical software support, shop management software expertise, networking and interoperability troubleshooting, BIM adoption experience, and strong customer-focused communication skills.
Procare Solutions: Private child care management software provider serving daycare centers, preschools, Head Start programs, and other early-childhood organizations.
8+ YOE5+ Mgmt8+ years in customer support or service leadership within SaaS or technology, 5+ years leading leaders or managers, AI support tool experience, KPI analytics, budget and vendor ownership, and strong executive communication.
5+ YOE3+ Mgmt5+ years experience with 3+ years leading customer service teams; experience with Intercom and CS tech stacks, strong data fluency, communication, and leadership skills; comfortable adopting AI tools.
Beyond Campus Innovations: E-learning strategy and development partner providing curriculum design, online program management, and workforce development solutions.
5+ YOERequires 5+ years in customer success, SaaS platform support, account management, or a related field, plus experience with CRM tools, success platforms, or digital engagement technologies.
Customer Support Sales Specialist - Special Missions
Broomfield, Colorado, United States
$31-$39/hrOnsiteFull Time
Gogo Business AviationNASDAQ: GOGO: Inflight connectivity provider serving business and military/government aircraft with air-to-ground and satellite networks.
4+ YOEBachelor's degree or equivalent practical experience; 4–6+ years in customer support, inside sales, account management, or customer success; CRM experience and strong service, problem-solving, and relationship-building skills.
Oldcastle BuildingEnvelope: Manufacturer and distributor of architectural glass and glazing systems.
5+ YOE2+ MgmtRequires 5+ years in customer service and 2+ years leading teams in manufacturing; CRM and support software proficiency, analytical skills, and KPI dashboard familiarity. English/Spanish preferred.
Bridge: Private healthcare platform providing payer contracting and insurance billing infrastructure to virtual care companies.
6+ YOE6+ years in client success/support/partner operations with experience building or maturing support functions, strong communication, organization, data analysis, and process-design skills.
Dandelion Energy: Private residential geothermal heating and cooling provider designing and installing systems for homeowners, builders, and multifamily buildings.
5+ YOERequires 5+ years hands-on HVAC field service, EPA Section 608 Type II or Universal, teaching ability, electrical diagnostics, clear communication, driver's license, clean motor vehicle record, and Denver metro availability.
The Home DepotNYSE: HD: World's largest home improvement specialty retailer.
Performs non-sales store support tasks such as order fulfillment, customer assistance, lot/customer interaction, administrative duties, cash management, and program compliance; detail-oriented with good time management and integrity.
Product Support Manager, Pre-Launch User Testing, Gemini App
Boulder, Colorado, United States
$114k-$163k/yrOnsiteFull Time
GoogleNASDAQ: GOOG, GOOGL: Global technology specializing in internet-related services and products.
5+ YOEBachelor's degree or equivalent experience,5+ years in project management or customer-facing roles,strong communication, stakeholder management, investigative skills extracting insights from qualitative and quantitative user feedback.
Tilt: Private SaaS providing AI-powered leave management software and human support to employers.
Experience leading customer-facing operational or support teams, with strong coaching, communication, conflict resolution, organization, escalation management, and cross-functional collaboration skills.
Lead Customer Support Specialist- Call Center (Hybrid Work Model) (Littleton, CO, US, 80120)
Littleton, Colorado, United States
$22-$32/hrHybridFull Time
Arapahoe County: A Colorado county government providing public safety, health, infrastructure, courts, human services, and other services to residents.
3+ YOEHigh school diploma or equivalent and 3+ years of customer service or administrative experience. Requires computer proficiency, Colorado Class R driver's license, background check, fingerprinting, and CBI check.
United States or San Francisco or Portland or Seattle or Denver or New York City
$60k-$75k/yrRemoteFull Time
AllTrails: Privately held outdoor navigation app serving hikers with trail maps, route planning, and reviews.
Technical or software support experience, high-volume ticket management, strong written and verbal communication, customer empathy, issue investigation, and cross-functional collaboration with product and engineering teams.