283 customer support manager jobs at 148 companies in Castle Rock, CO
4w
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Manager, Customer Support
Lakewood, Colorado, United States
$102k-$127k/yr OnsiteFull Time
5+ YOE2+ MgmtBachelor's degree required; 5+ years in customer support with 2+ years management experience. Expertise in complaint and escalation management, cross-functional collaboration, and data-driven continuous improvement.
1mo
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Customer Support Coordinator
Boulder, Colorado, United States
$56k-$70k/yr OnsiteFull Time
2+ YOEProvide order management and customer support; experience with ERP, import/export compliance, strong communication, Microsoft Suite and Salesforce preferred; Bachelor’s in business preferred; 2 years customer support or inside sales experience preferred.
ERP, Salesforce, Microsoft Suite
1mo
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Senior Customer Support Lead
Denver or San Francisco or Madison
$140k-$180k/yr OnsiteFull Time
5+ YOE3+ Mgmt5+ years experience with 3+ years leading customer service teams; experience with Intercom and CS tech stacks, strong data fluency, communication, and leadership skills; comfortable adopting AI tools.
Intercom
1mo
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Customer Support Sales Specialist
Broomfield, Colorado, United States
$28-$35/hr OnsiteFull Time
2+ YOEBachelor's or equivalent experience,2+ years in customer support/inside sales/account management,experience with Salesforce or Microsoft Dynamics,strong communication and organizational skills.
Salesforce, Microsoft Dynamics
1w
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Customer Care Support Supervisor 2
Aurora, Colorado, United States
$75k-$122k/yr OnsiteFull Time
2+ YOE2+ MgmtRequires 2+ years managing or supervising inbound/outbound call center teams or teams of 15+, weekend availability, background check, and strong communication, leadership, analytical, and organizational skills.
The Loop by Perk Spot
2w
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Customer Solutions Team Manager
Atlanta or Boston or Chicago or Dallas or Denver or Detroit or Houston or Los Angeles or New York City or Philadelphia or Sacramento or San Diego or San Francisco or San Jose or Seattle
$110k-$135k/yr RemoteFull Time
7+ YOE2+ MgmtRequires 7+ years in customer support or experience, 2–3 years managing, experience managing managers or senior agents, strong leadership and analytics skills, driver's license, passport, and bachelor's degree or equivalent.
3w
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Partner Operations Support Manager
Boulder, Colorado, United States
HybridFull Time
6+ YOE6+ years in client success/support/partner operations with experience building or maturing support functions, strong communication, organization, data analysis, and process-design skills.
Pylon, HubSpot
4w
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Product Support Manager, Google Fi
Boulder or Sunnyvale or Atlanta
$114k-$164k/yr OnsiteFull Time
5+ YOEBachelor's degree or equivalent,5+ years project management or customer-facing experience,process improvement (Six Sigma) preferred,knowledge of wireless systems,strong communication and analytical skills.
3mo
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Customer Support Representative (CSR) - Parts & Service
Colorado Springs, Colorado, United States
$65k-$80k/yr OnsiteFull Time
High School diploma or equivalent; strong communication, customer service, and self-motivation; able to manage own schedule; proactive and decision‑driven.
23h
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Festival Manager, Customer Experience
Colorado or Utah or Boulder or United States
$1k-$1k/wk HybridFull Time, Temporary
3+ YOERequires 3 years of operational planning or related experience, people-management leadership, strong communication and organization skills, U.S. work authorization, driver’s license, and Zendesk or similar support software experience.
Zendesk
2mo
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Associate Customer Relationship Manager
Denver or Dublin or United States
$64k-$129k/yr HybridFull Time
2+ YOE2+ years experience supporting SMB clients, strong written/verbal communication, negotiation and retention skills, Bachelor's degree preferred, proficient with Microsoft Office (Word, Excel, PowerPoint).
Microsoft Office Suite, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
3mo
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Store Support
Colorado Springs, Colorado, United States
$17-$18/hr OnsiteFull Time
Performs non-sales store support tasks such as order fulfillment, customer assistance, lot/customer interaction, administrative duties, cash management, and program compliance; detail-oriented with good time management and integrity.
1mo
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Senior Customer Success Manager, Managed Inference
Denver, Colorado, United States
$190k-$215k/yr OnsiteFull Time
3+ YOE3+ years supporting enterprise cloud/AI/ML customers; bachelor's degree preferred; strong technical knowledge of inference, model serving, Kubernetes, containers, APIs, GPU infrastructure; excellent communication and presentation skills.
Kubernetes, APIs, LLMs, GPU
3w
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Digital Operations Support Analyst - Cat Customer Support
Broomfield or Chicago or Peoria or Irving
$98k-$146k/yr OnsiteFull Time
Experience supporting enterprise digital platforms, service management, analytics and reporting; strong communication, problem solving, Agile familiarity, and Microsoft 365 proficiency; bachelor's degree or equivalent preferred.
AEM, DAM, eCommerce, Salesforce, Power BI, Tableau, Jira, Azure DevOps, Rally, Mingle, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft Teams
2w
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Premier Support Engineer
Westminster or Lake Oswego or Portsmouth or Knoxville or Atlanta
$86k-$118k/yr OnsiteFull Time
5+ YOERequires 5+ years in enterprise software support or customer success, Azure and integration expertise, SQL or relational database skills, advanced troubleshooting, and enterprise stakeholder relationship management.
Microsoft Azure, SQL, HTML, JSON, CSS, Trimble CMS, Vista ERP, Spectrum ERP
3w
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Customer Service Coordinator
Colorado Springs, Colorado, United States
$42k-$72k/yr OnsiteFull Time
Provide customer support for pre- and post-sales functions, manage order status, repairs, returns, invoicing; strong communication, Microsoft Office proficiency, phone support; Siebel/Oracle knowledge preferred.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Access, Siebel, Oracle
1mo
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Client Support Analyst II
United States or Denver or Seattle
$66k-$82k/yr HybridFull Time
1+ YOE1+ years technical customer/application support in B2B SaaS, experience with queue-based tools, SQL and scripting (JavaScript/XML), strong communication and case management skills.
SQL, JavaScript, XML, Salesforce, ServiceNow, Origami platform
2mo
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Support Engagement Lead
Denver or New York City or Austin or Berlin or Bucharest or Chicago or Dubai or Jakarta or London or Paris or San Francisco or São Paulo or Singapore or Seoul or Sydney or Tokyo
$85k-$113k/yr HybridFull Time
3+ YOEBachelor's degree or equivalent experience; 3+ years client-facing SaaS experience with 2+ years technical support and 1+ years account work; strong communication, analytical skills, API and SQL familiarity, and case management tool experience.
Salesforce, Zendesk, APIs, SQL, Postman, Snowflake, Snowsight, Braze, Kibana, Datadog, HTML, CSS, JavaScript, Ruby, Java
1mo
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Customer Service Representative
Boulder, Colorado, United States
$56k-$70k/yr OnsiteFull Time
Customer support and order management in a manufacturing environment; ERP, Microsoft Suite and Salesforce experience preferred; import/export and ITAR knowledge preferred; bachelor’s degree and 2 years experience preferred.
ERP, Microsoft Suite, Salesforce
3w
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Customer Service Representative (CSR)
Wheat Ridge, Colorado, United States
$19-$25/hr OnsiteFull Time
Provide customer support for orders, returns, quotations, shipment tracking and coordination; strong communication, project management, and intermediate MS Office skills.
MS Office Suite, enterprise resource planning systems, 4K camera
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