227 customer support manager jobs at 125 companies in Centreville, MD
3w
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Export Customer Support
Chestertown, Maryland, United States
$18-$23/hr OnsiteFull Time
High school diploma or equivalent, customer service orientation, strong written communication, attention to detail, organization, problem-solving, computer proficiency, and ability to manage competing priorities.
Microsoft Office, Google Workspace
3w
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Customer Support/Quality Manager
Hunt Valley, Maryland, United States
OnsiteFull Time
Bachelor's degree in process engineering, business, or related field; BRCGS, ISO, or FSC/SFI quality experience; advanced Microsoft Excel; strong communication, organization, leadership, math, and statistical skills.
BRCGS, Microsoft Excel, ISO, FSC, SFI
4d
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Senior Customer Success Manager
New York City or Baltimore
$70k-$78k/yr HybridFull Time
5+ YOERequires 5+ years in customer success, SaaS, or creative technology; enterprise client management; complex onboarding; technical troubleshooting; product training; production workflows; and customer support or project management tools.
Intercom, Slack, Pencil Pro, Wrike
1mo
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Customer Care Service Support Coord
Capitol Heights, Maryland, United States
$30-$38/hr OnsiteFull Time
5+ YOEHigh school diploma or equivalent and 5+ years of service industry experience managing service operations or scheduling. Requires organization, communication, data management, prioritization, and Microsoft Office proficiency.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
1w
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FT Assistant Manager Customer Service (544746)
Bear, Delaware, United States
OnsiteFull Time
Supports customer service operations in a full-time retail management position.
1mo
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Senior IT Customer Support
Alexandria or Chandler or Nellis Air Force Base or Aberdeen or Niceville
$110k-$135k/yr OnsiteFull Time
5+ YOEMust hold active U.S. DoD Secret clearance, 5+ years helpdesk/service desk experience, ability to lift 25 lbs, experience with remote diagnostics, AD IAM, ticket queue management, and strong written/verbal communication.
Windows 11, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Teams, Jira Service Management, ServiceNow, Microsoft Deployment Toolkit, Windows Deployment Services, Active Directory, PowerShell
1w
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IS Services & Support Manager
Baltimore, Maryland, United States
$105k-$132k/yr OnsiteFull Time
10+ YOEBachelor’s degree in information services, computer science, business, or related field; 10 years of progressive IS management or customer support experience; supervisory, project, vendor, and technical support expertise.
Information Technology (IT), ticket management systems
1w
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IS Services & Support Manager
Baltimore, Maryland, United States
$105k-$132k/yr OnsiteFull Time
10+ YOEBachelor's degree or equivalent experience, 10+ years in information services management or customer support, supervisory experience, project and change management, vendor management, troubleshooting, and continuous improvement skills.
1mo
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Federal Account Support Manager, (Clearance Required TS SCI with Poly) Onsite
Annapolis Junction, Maryland, United States
$93k-$214k/yr OnsiteFull Time
6+ YOEU.S. citizen with active TS/SCI and full-scope polygraph; 6+ years supporting enterprise infrastructure or service delivery; expertise in mission-critical support, escalation management, and customer-facing delivery; ITIL or Mission Critical certification preferred.
HPE
5d
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Signature Customer Success Account Manager- Washington, DC
Washington or Burtonsville or Arlington
$65k-$113k/yr FieldFull Time
0+ YOERequires 0–4 years in customer success, support, or related customer-facing roles, SMB account management experience, strong organization, data-driven thinking, and excellent written communication.
UPS DRIVE
1mo
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Federal Account Support Manager, (Clearance Required TS SCI with Poly) Onsite
Annapolis Junction, Maryland, United States
$93k-$214k/yr OnsiteFull Time
6+ YOEU.S. citizenship and active TS/SCI with poly required. Bachelor’s preferred (or associate +6+ years). Experience in customer-facing service delivery, technical account management, mission-critical support, ITIL and project management required; familiarity with HPE products preferred.
3w
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Program Support Services Team Manager
Baltimore, Maryland, United States
$155k-$180k/yr HybridFull Time
10+ YOE10+ MgmtBachelor's degree plus 10+ years of technical/operational/leadership experience or equivalent; experience in customer success, stakeholder engagement, and project/program/portfolio management; PMP and ITIL preferred.
IT Service Management (ITSM), ITIL
1w
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Manager, IT Support Services
Dulles or Laurel or Philadelphia or Whitehall or Austin or Houston or Carrollton or Fort Worth or Corpus Christi or San Antonio or Los Angeles or Garden Grove or San Diego or San Francisco or Sacramento or Phoenix or Las Vegas or Saratoga Springs or Vancouver or Kennewick or Redmond
$91k-$157k/yr HybridFull Time
7+ YOE3+ MgmtBachelor’s degree or equivalent experience, 7+ years in IT support, 3+ years leading service desk teams, ITSM and queue management expertise, analytical and customer-service skills; ITIL preferred.
Microsoft 365, Windows, macOS, ITSM, AI
3mo
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Store Support
Ellicott City, Maryland, United States
$17-$19/hr OnsiteFull Time
Perform non-sales store support tasks such as order fulfillment, lot/customer assistance, administrative tasks, cash handling, vendor interaction; must be detail-oriented with good time management and integrity.
3w
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Customer Support Engineer Supervisor - Full-Time - Maryland
Hanover, Maryland, United States
$58k-$80k/yr OnsiteFull Time
3+ YOE3–5 years IT support experience or technical school certification; Microsoft Office 365 and/or Active Directory experience; strong communication, customer-facing, and ITIL knowledge; ability to lift 40lbs and work variable shifts.
Microsoft Office 365, Active Directory
3w
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Customer Support Engineer Supervisor - Full-Time - Maryland
Hanover, Maryland, United States
$58k-$80k/yr OnsiteFull Time
3+ YOESupervise Tier II engineers, troubleshoot PCs/tablets/printers, perform IMAC/desk-side support, Office 365/Active Directory experience, ITIL knowledge, OEM certification and compliance with state gaming licensing, ability to lift 40 lbs and work rotating shifts.
Microsoft Office 365, Active Directory
2mo
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Network Dedicated Customer Support Specialist
Fort Meade, Maryland, United States
OnsiteFull Time
2+ YOEActive Top Secret clearance with SCI eligibility, high school diploma, 2+ years of communications/technical experience (military or civilian), DISN/DISA knowledge, network management and troubleshooting skills.
DISN, DISA, QoS, OSI, IEEE
2w
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Work From Home - Client Support Manager
Columbia, Maryland, United States
RemoteFull Time
Requires dedication to customer service, strong communication and interpersonal skills, team leadership ability, and commitment to professional growth.
Zoom
1mo
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Customer Care Service Support Coord
Capitol Heights, Maryland, United States
$30-$38/hr OnsiteFull Time
5+ YOEHigh school diploma, 5+ years service-industry experience managing service operations or scheduling; strong organizational, interpersonal, and computer skills; proficiency with Microsoft Office.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Internet business application
4w
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Federal Account Support Manager, (Clearance Required: TS/SCI with Poly) Onsite
Annapolis Junction, Maryland, United States
$93k-$214k/yr OnsiteFull Time
6+ YOEUS citizen with active TS/SCI with Poly clearance required; 6+ years experience in customer-facing service delivery or technical account management; familiarity with mission-critical systems, ITIL and change management; bachelor\u0002s degree preferred.
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