796 customer support manager jobs at 455 companies in Chatham, NJ
2mo
Save
Mark Applied
Hide
Customer Support Manager
New York City, New York, United States
OnsiteFull Time
Proven customer support management experience, leadership and coaching skills, strong communication, problem-solving, CRM proficiency, healthcare/homecare experience preferred.
CRM software
3w
Save
Mark Applied
Hide
Customer Support Manager
New York City, New York, United States
$100k-$140k/yr OnsiteFull Time
4+ YOE2+ MgmtRequires 4+ years in customer operations, support, or CX; 2+ years managing teams; experience owning metrics and SLAs; strong analytical, critical-thinking, judgment, and communication skills; NYC residence and four in-office days weekly.
Intercom, Fin, SEON, Sheets, Microsoft Excel, Zendesk, SQL
2mo
Save
Mark Applied
Hide
Customer Success & Support Manager
New York City, New York, United States
HybridFull Time
3+ YOE3–5 years in a customer-facing B2B SaaS role with queue ownership, SLA management, and escalation; proficient in knowledge bases and CRM tooling.
HubSpot, CRM tooling, Onboarding tools
1mo
Save
Mark Applied
Hide
Customer Support Lead
New York, New York, United States
OnsiteFull Time
3+ YOE3+ years in customer success/support; experience building support processes; familiarity with ticketing platforms (Zendesk, Gorgias, Intercom); strong written communication and analytical skills.
Zendesk, Gorgias, Intercom
3w
Save
Mark Applied
Hide
Senior Manager, Customer Support & Success
New York City, New York, United States
$150k-$160k/yr HybridFull Time
6+ YOERequires 6+ years in customer success, support leadership, RevOps, client experience, or CX enablement; experience building CX programs, improving retention metrics, analyzing customer data, and using CRM, Jira, and BI tools.
Kustomer, Jira
2mo
Save
Mark Applied
Hide
Customer Support Team Lead
Brooklyn, New York, United States
$110k-$140k/yr OnsiteFull Time
8+ YOE2+ Mgmt8+ years customer support leadership with 2+ years direct people management; experience with support ops, SLAs, metrics (CSAT, FRT), Zendesk/Intercom automation, technical troubleshooting (domains/DNS), and scaling processes.
Zendesk, Intercom
2mo
Save
Mark Applied
Hide
Senior Manager of Customer Support
Boston or New York City
$150k-$210k/yr OnsiteFull Time
7+ YOE7+ Mgmt7+ years building and leading multi-channel consumer support teams, data-driven, P&L experience, experience with AI-assisted support tooling, strong process and cross-functional partnership skills.
4w
Save
Mark Applied
Hide
Customer Support Specialist
United States or Canada or India or Luxembourg or United Kingdom or San Francisco or New York City or Mumbai or Bangalore
$60k-$70k/yr RemoteFull Time
2+ YOE2+ years relevant experience, bachelor's preferred; strong written/verbal communication, troubleshooting, technical aptitude, and time management; ability to learn software and support B2B customers.
1mo
Save
Mark Applied
Hide
Manager, Customer Support Engineering, Fauna
New York, New York, United States
$157k-$213k/yr OnsiteFull Time
10+ YOE5+ MgmtBachelor's in a technical field,10+ years in technical/customer support engineering,5+ years leading technical teams,experience with hardware+software+networking+cloud,managing executive escalations.
Linux, CRM
1w
Save
Mark Applied
Hide
Customer Support Clerk
Allentown or Bangor
$14/hr HybridFull Time
0+ YOEHigh school diploma or equivalent, 0–6 months related experience or training, basic computer and keyboarding skills, customer service, accuracy, problem-solving, and ability to manage difficult interactions.
2w
Save
Mark Applied
Hide
Sales & Customer Support Administrator
Lakewood, New Jersey, United States
$25-$30/hr OnsiteFull Time, Temporary
1+ YOEBachelor’s degree required; 1–3 years of administrative, sales support, or customer service experience preferred. Requires Microsoft Office proficiency, organization, accuracy, communication, and deadline management.
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Adobe Creative Suite
2w
Save
Mark Applied
Hide
Customer Support Associate - Japanese Speaker
Dallas or Los Angeles or New York City
$20-$25/hr RemoteFull Time
Fluent Japanese; customer support experience in English and Japanese; trading card knowledge; strong problem-solving, communication, multitasking, and time-management skills; MS Suite proficiency; evening and weekend flexibility.
Microsoft Word, Microsoft Outlook, Microsoft Excel
1w
Save
Mark Applied
Hide
Senior Customer Support Controls & Governance Program Manager
San Francisco or New York City or Portland or Canada or United States
$139k-$193k/yr RemoteFull Time
7+ YOERequires 7+ years in program management, operations, risk, compliance, support operations, governance, or related work in regulated environments, plus regulatory remediation, audit readiness, controls, and cross-functional influence.
SaaS
1mo
Save
Mark Applied
Hide
Customer Support Specialist, Benefits
New York, New York, United States
$32-$39/hr HybridFull Time
6+ YOE6+ years customer-facing experience, 1+ year benefits experience, strong communication, time management, Zendesk/JIRA/Talkdesk experience, CEBS or CBP preferred; Spanish a plus.
Zendesk, JIRA, Talkdesk
2w
Save
Mark Applied
Hide
VP Global Customer Support
Rochelle Park or Bengaluru
RemoteFull Time
15+ YOE15+ MgmtBachelor's degree in Computer Science, MIS, or equivalent; 15+ years leading global support organizations; ITIL expertise; experience scaling distributed teams, L1/L2 operations, cloud support, and executive stakeholder management.
ServiceNow, SLA, QA, BPO
1mo
Save
Mark Applied
Hide
Senior Manager, Support Operations
New York or San Francisco or United States
HybridFull Time
10+ YOE10+ years in operations/support ops leadership in fast-growing B2B software, experience managing program managers and global/BPO relationships, expert knowledge of customer support technologies and strong executive communication.
Salesforce, Fin, JIRA, Slack, Decagon, Sierra, IEX, NICE, Microsoft 365
1mo
Save
Mark Applied
Hide
Customer Care & Office Support Specialist
New York, New York, United States
$50k-$55k/yr HybridFull Time
3+ YOE3+ years customer service/office support experience, strong MS Word/Excel/Outlook and CRM skills, excellent organization and communication, ability to manage priorities and work autonomously.
Microsoft Word, Microsoft Excel, Microsoft Outlook, CRM
1w
Save
Mark Applied
Hide
Sr Customer Support Specialist
Melville or Golden Valley or Louisville or Aurora or New York City
$82k-$140k/yr HybridFull Time
5+ YOE5+ years in customer success, account management, or related work; enterprise relationship management; executive communication; strategic account management; operational awareness; and cross-functional matrixed organization experience.
Gainsight, SAP, IoT, SaaS, CSAT, NPS
4d
Save
Mark Applied
Hide
Customer Onboarding Manager
Salt Lake City or New York City or Barcelona or Beijing
HybridFull Time
2+ YOERequires 2+ years in customer onboarding, customer success, customer support, or similar roles, plus communication, organization, time management, data analysis, strategic thinking, and problem-solving skills.
video encoding frameworks, transcription software
1w
Save
Mark Applied
Hide
Senior Manager, Customer Experience
Fairfield, New Jersey, United States
$80k-$95k/yr OnsiteFull Time
7+ YOE5+ MgmtRequires 7+ years in customer service, customer experience, or sales support and 5+ years leading support or service teams, plus platform, analytics, project management, and communication skills.
Explore Jobs