427 customer support manager jobs at 233 companies in Conley, GA
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Manager, Customer Support
Chicago or Dallas or Atlanta
$75k-$105k/yrRemoteFull Time
Applied Systems: Cloud-based software for insurance agency and brokerage management.
5+ Mgmt5+ years leading contact center or customer support escalation teams; strong data analysis; experience with Jira, Confluence, Salesforce Service Cloud; ability to manage escalations, drive processes, and coach teams. Bachelor’s degree preferred.
Dot Compliance: AI-powered electronic quality management system for life sciences.
5+ YOE2+ Mgmt5+ years in SaaS customer support, 2+ years leading teams, experience with Salesforce and support tools, strong analytical and communication skills.
Salesforce, Salesforce Service Cloud, Zendesk, Intercom, Freshdesk
AutodeskNASDAQ: ADSK: Develops 3D design software for engineering and construction.
Customer service or technical support experience preferred; strong written and verbal communication, structured troubleshooting, technical explanation, case management, collaboration, and familiarity with browsers, mobile apps, operating systems, and cloud software.
AutodeskNASDAQ: ADSK: Developing software for architecture, engineering, and entertainment industries.
Customer service or technical support experience preferred; strong written and verbal communication, structured troubleshooting, technical explanation, case management, collaboration, and familiarity with browsers, mobile apps, operating systems, and cloud software.
QGenda: Provides healthcare workforce management and physician scheduling software.
High school/GED required; associates/bachelors preferred. Experience in customer service or tech support preferred. Strong written/verbal communication, case and time management, and ability to follow protocols. Authorized to work in the U.S.
TASI Measurement: Manufacturer of precision industrial flow measurement and control instruments.
7+ YOE3+ Mgmt7+ years technical/customer-facing support experience, 3+ years managing customer relationships, strong technical aptitude with SCADA/RTU/telemetry, proficiency with Microsoft Office, and ability to travel 10-25% domestically.
SCADA, RTU, PLC, HMI, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft Teams
YokogawaTokyo Stock Exchange: 6841: Develops and sells industrial automation and measurement systems.
3+ YOEExperience with order management, SAP and Microsoft Office; strong communication, problem-solving, and cross-functional collaboration; 3+ years manufacturing/distribution/customer service experience preferred.
Microsoft Excel, Microsoft Word, Microsoft Teams, Microsoft Outlook, SAP
Landis+GyrSIX Swiss Exchange: LAND: Sells smart meters and energy management software to utilities.
4+ YOESupport SOX compliance and sales order controls, manage KPIs, lead customer service issue resolution, continuous process improvement; Bachelor's degree and 4-6 years customer service/technical experience; Excel/Word/Access and SAP/GTS experience.
Microsoft Excel, Microsoft Word, Microsoft Access, SAP, GTS
GenLogs: Provides truck intelligence data through a nationwide sensor network.
3+ YOE3+ years in customer success/support/account management in B2B SaaS, strong written communication, analytic skills, experience managing large portfolios preferred.
Osaic: Provides wealth management services to independent financial advisors.
8+ YOE5+ Mgmt8+ years support experience, 5+ years management; high school diploma required (BA preferred); strong communication, advisor-facing experience, knowledge of retirement plans and brokerage operations; Series 7 and Series 24 preferred.
Pearly: Automates patient billing and collections for dental practices
2+ YOE2+ years in customer success/account management/support in SaaS, strong phone/video communication, organizational skills, East Coast availability, preference for Atlanta-based candidates.
Flex Dental: Patient engagement software for streamlining dental practice workflows.
1+ YOE1+ year customer success or support experience, familiarity with dental software and SaaS, strong verbal/written communication, experience with CRM/CS platforms, high school diploma or equivalent.
Jimmy Cooper Agency: Local insurance agency providing personal and commercial coverage.
High school diploma, current or attainable P&C insurance license, Microsoft Office proficiency, strong verbal/customer communication, problem solving, and ability to handle multi-line insurance service and sales support.
Chicago or Kennesaw or Dallas or Indianapolis or Philadelphia or Waltham
$99k-$173k/yrHybridFull Time
Wolters KluwerEuronext Amsterdam: WKL: Provides professional information and software solutions for specialized industries.
5+ YOEBachelor's degree, 5+ years in SaaS customer success and healthcare knowledge required. Requires project management, CRM familiarity, clinical decision support knowledge, executive engagement, and excellent communication skills.
SaaS, clinical decision support (CDS), customer success platforms, CRMs
MicrosoftNASDAQ: MSFT: Develops software, services, devices, and cloud computing solutions.
6+ YOE5+ MgmtBachelor's degree or equivalent experience, 6+ years in technology, cloud, technical support, or customer experience engineering, 1+ year customer-facing experience, and security screening; people management and AI experience preferred.
Azure, AI/ML, LLMs, RAG systems, Microsoft Copilot
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
3+ YOE3+ years customer success or SaaS experience; strong consulting and communication skills; Tableau Desktop Specialist and Tableau Data Analyst certifications required; 3+ years supporting Tableau customers; working knowledge of Tableau Desktop, Cloud/Server, and Prep.
CaterpillarNYSE: CAT: Manufactures construction equipment, mining machinery, and industrial engines.
Leads ATS business support teams through coaching, customer and dealer collaboration, process improvement, planning, problem solving, and performance management. Manufacturing or customer-facing leadership experience preferred.
Customer Care Manager - State Farm Agent Team Member
Canton, Georgia, United States
$40k-$80k/yrOnsiteFull Time
Jey Willis State Farm: Provides insurance and financial services to local customers.
Requires excellent communication, organization, attention to detail, multitasking, and customer support skills; prior customer service, office management, or administrative experience preferred; must obtain applicable state insurance licenses.
Legacy Management: Professional management services for hospitality and hotel properties.
Requires hospitality operations or leadership experience, strong communication and organizational skills, Microsoft Office proficiency, basic maintenance knowledge, and a valid driver's license; bachelor's degree preferred.