180 customer support manager jobs at 114 companies in Durham, NH
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Manager, Customer Support (Remote)
Bloomington or Amherst
RemoteFull Time
Neumo: Provides integrated software and payment solutions for government agencies.
5+ YOE2+ MgmtRequires 5+ years in customer support, including 2+ years leading teams, strong leadership and communication skills, problem-solving ability, and experience with cross-functional projects and support tools.
Albany InternationalNew York Stock Exchange: AIN: Manufacturer of advanced textiles and engineered composite aerospace components.
10+ YOEBachelor's degree required; 10+ years relevant experience including 5+ years in large-dollar contract management; defense and manufacturing experience; ability to obtain security clearance; proven contract negotiation, IP protection, and leadership skills; travel up to 50%.
Customer Support Supervisor - Water & Livestock, Poultry, Dairy
Scarborough or Maine
$70k-$85k/yrHybridFull Time
IDEXX LaboratoriesNASDAQ: IDXX: Develops diagnostic tests, equipment, and software for veterinary medicine.
People leadership experience, operational performance and metrics management, employee coaching, customer service, problem-solving, data analysis, and excellent verbal and written communication skills.
Westminster or Lake Oswego or Portsmouth or Knoxville or Atlanta
$86k-$118k/yrOnsiteFull Time
TrimbleNASDAQ: TRMB: Provides hardware, software, and services for construction and geospatial industries.
5+ YOERequires 5+ years in enterprise software support or customer success, Azure and integration expertise, SQL or relational database skills, advanced troubleshooting, and enterprise stakeholder relationship management.
Microsoft Azure, SQL, HTML, JSON, CSS, Trimble CMS, Vista ERP, Spectrum ERP
Customer Success Manager (CSM) - SAP Academy for Customer Success - Boston (Hybrid)
Burlington, Massachusetts, United States
$78k-$181k/yrHybridFull Time
SAPFrankfurt Stock Exchange: SAP: Sells enterprise resource planning and business management software solutions.
2+ YOE2+ years supporting customers or in consulting/account management, ability to drive retention and upsell, AI fundamentals knowledge, strong communication and business acumen, readiness for travel up to 50%.
S/4HANA Finance, SAP SuccessFactors, SAP Business Technology Platform (BTP), SAP Business Data Cloud (BDC)
Eastern Propane & Oil: Distributes propane and heating oil across the New England region.
High school diploma or GED, experience with multi-line phone systems, and general knowledge of applicable codes. Requires strong customer service, call management, dispatch support, and computer data entry skills.
State StreetNYSE: STT: Provides investment servicing and management to institutional investors.
4+ YOEBachelor's degree in a technical discipline preferred, 4+ years in financial technology, financial instrument and trade lifecycle knowledge, client support skills, analytical ability, project management, and basic SQL.
Vital Delivery Solutions: Specialized medical courier and time-sensitive logistics services provider.
Provide customer service and dispatch support, answer calls and emails, manage dispatch software, assist drivers, lift up to 50 lbs, valid driver's license, clean driving and criminal record.
Customer service/sales support experience preferred; strong organization, written/verbal communication, Excel and ERP (SAP Business One) proficiency; ability to manage orders, returns, and shipping coordination.
SAP Business One, Microsoft Excel, Microsoft Office, Shopify Plus
Kohl'sNYSE: KSS: Kohl's is an American omnichannel department store retailer.
Supervise and coach associates at point of sale and customer service, execute transactions, manage cash processes, support merchandising and inventory accuracy, meet service and store goals, and maintain safety standards. Must be 18+ with supervisory experience and flexible availability.
Point of Sale (POS), handheld scanners, multiple frequency devices
TerexNYSE: TEX: Manufacturer of lifting and material processing equipment.
Experience with similar equipment, customer-facing work, training delivery, and Microsoft Office; knowledge of tree care applications, strong presentation skills, project management, and willingness to travel required.
Freudenberg Group: Global manufacturer of specialized technical components and advanced materials
5+ YOEBachelor's degree preferred (or equivalent experience),5+ years in customer service/customer success/support roles,CRM/ERP experience,strong communication,organizational and analytical skills,ability to travel as needed.
Customer Service Representative III, Strategic Projects
North Andover, Massachusetts, United States
$26-$28/hrHybridFull Time
Watts Water TechnologiesNYSE: WTS: Manufactures water flow control and water quality products.
5+ YOEFive years of applicable experience preferred; SAP S4Hana or QAD, order management, expediting, stock and pricing checks, strategic account support, Microsoft products, communication, problem-solving, and collaboration required.
SAP S4Hana, QAD, ERP, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
Salem Five: Regional mutual bank providing personal, business, and mortgage financial services.
5+ YOE5+ years of banking experience in customer service, commercial operations, electronic banking, and cash management; strong technology, troubleshooting, communication, analytical, and problem-solving skills.
Microsoft Excel, Microsoft Word, Microsoft Exchange, Microsoft PowerPoint, Internet
InterfaceNASDAQ: TILE: Designs and manufactures modular carpet and resilient flooring solutions.
Manage complex projects in the CRM, support account executives, engage customers (contractors/architects/designers), use Microsoft Office; technical aptitude and CRM/ERP (Salesforce, JD Edwards) experience preferred.
Microsoft Office Suite, CRM, ERP, Salesforce, JD Edwards
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
1+ YOEHigh school diploma or equivalent, 1+ year management experience, strong communication, multitasking, and customer service skills; must be 18 or older.
Microbac Laboratories: Provides laboratory testing services for food and environmental safety
Customer-service experience required; Bachelor's in a science field preferred (or relevant experience). Perform customer-facing support, clerical tasks, sample tracking, facility management; must lift up to 25 lbs and handle exposure-prone environments.