192 customer support manager jobs at 106 companies in Easton, MD
2mo
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Customer Support Representative
Middle River, Maryland, United States
$18-$20/hr OnsiteFull Time
1+ YOEHigh school diploma/GED (AA preferred), 1+ years logistics/customer support experience, Excel and order-management system experience, strong communication, attention to detail, and occasional overtime availability.
Vision, Microsoft Excel, Microsoft Word, PowerPoint, Email, TMW
1w
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Export Customer Support
Chestertown, Maryland, United States
$18-$23/hr OnsiteFull Time
High school diploma or equivalent, customer service orientation, strong written communication, attention to detail, organization, problem-solving, computer proficiency, and ability to manage competing priorities.
Microsoft Office, Google Workspace
1w
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Customer Support/Quality Manager
Hunt Valley or Baltimore or Green Bay
OnsiteFull Time
Bachelor's degree in process engineering, business, or related field; BRCGS, ISO, or FSC/SFI quality experience; advanced Microsoft Excel; strong communication, organization, leadership, math, and statistical skills.
Microsoft Excel, BRCGS, ISO, FSC/SFI
3w
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Customer Care Service Support Coord
Capitol Heights, Maryland, United States
$30-$38/hr OnsiteFull Time
5+ YOEHigh school diploma or equivalent and 5+ years of service industry experience managing service operations or scheduling. Requires organization, communication, data management, prioritization, and Microsoft Office proficiency.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
3w
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Customer Success Manager (Public Sector)
Baltimore, Maryland, United States
RemoteFull Time
3+ YOE3+ years in customer success or related customer-facing role supporting SaaS/public sector customers; experience with SaaS implementation, analytics, and stakeholder communication; willingness to travel.
API
2w
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Federal Account Support Manager, (Clearance Required TS SCI with Poly) Onsite
Annapolis Junction, Maryland, United States
$93k-$214k/yr OnsiteFull Time
6+ YOEU.S. citizen with active TS/SCI and full-scope polygraph; 6+ years supporting enterprise infrastructure or service delivery; expertise in mission-critical support, escalation management, and customer-facing delivery; ITIL or Mission Critical certification preferred.
HPE
2w
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Federal Account Support Manager, (Clearance Required TS SCI with Poly) Onsite
Annapolis Junction, Maryland, United States
$93k-$214k/yr OnsiteFull Time
6+ YOEU.S. citizenship and active TS/SCI with poly required. Bachelor’s preferred (or associate +6+ years). Experience in customer-facing service delivery, technical account management, mission-critical support, ITIL and project management required; familiarity with HPE products preferred.
2w
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Program Support Services Team Manager
Baltimore, Maryland, United States
$155k-$180k/yr HybridFull Time
10+ YOE10+ MgmtBachelor's degree plus 10+ years of technical/operational/leadership experience or equivalent; experience in customer success, stakeholder engagement, and project/program/portfolio management; PMP and ITIL preferred.
IT Service Management (ITSM), ITIL
3mo
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Store Support
Columbia, Maryland, United States
$17-$19/hr OnsiteFull Time
Perform non-sales store functions including order fulfillment, customer assistance, lot support or administrative tasks; must be detail-oriented, have good time management, integrity, and work cooperatively with associates and vendors.
2w
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Customer Support Engineer Supervisor - Full-Time - Maryland
Hanover, Maryland, United States
$58k-$80k/yr OnsiteFull Time
3+ YOE3–5 years IT support experience or technical school certification; Microsoft Office 365 and/or Active Directory experience; strong communication, customer-facing, and ITIL knowledge; ability to lift 40lbs and work variable shifts.
Microsoft Office 365, Active Directory
2w
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Customer Support Engineer Supervisor - Full-Time - Maryland
Hanover, Maryland, United States
$58k-$80k/yr OnsiteFull Time
3+ YOESupervise Tier II engineers, troubleshoot PCs/tablets/printers, perform IMAC/desk-side support, Office 365/Active Directory experience, ITIL knowledge, OEM certification and compliance with state gaming licensing, ability to lift 40 lbs and work rotating shifts.
Microsoft Office 365, Active Directory
1mo
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Network Dedicated Customer Support Specialist
Fort Meade, Maryland, United States
OnsiteFull Time
2+ YOEActive Top Secret clearance with SCI eligibility, high school diploma, 2+ years of communications/technical experience (military or civilian), DISN/DISA knowledge, network management and troubleshooting skills.
DISN, DISA, QoS, OSI, IEEE
1mo
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Program Support Services Team Manager
Baltimore, Maryland, United States
$155k-$180k/yr HybridFull Time
10+ YOEBachelor's degree plus 10+ years technical or leadership experience (or equivalent). Experience in customer success/stakeholder engagement, program/project/portfolio management, DevOps tools (GitLab, GitHub, CI/CD), and ITSM/ITIL practices. ITAR clearance and U.S. citizenship or permanent residency required.
GitLab, GitHub, CI/CD, ITSM, ITIL
22h
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Legal Administrative Support
Towson or Baltimore or United States
$50k-$53k/yr HybridFull Time
Entry-level legal administrative support role requiring office experience preferred, customer service, organization, communication, accurate typing, and working knowledge of Microsoft Office, case management, and document storage systems.
Microsoft Office Suite, Case Management system, Document Storage system
3w
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Customer Care Service Support Coord
Capitol Heights, Maryland, United States
$30-$38/hr OnsiteFull Time
5+ YOEHigh school diploma, 5+ years service-industry experience managing service operations or scheduling; strong organizational, interpersonal, and computer skills; proficiency with Microsoft Office.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Internet business application
2w
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Federal Account Support Manager, (Clearance Required: TS/SCI with Poly) Onsite
Annapolis Junction, Maryland, United States
$93k-$214k/yr OnsiteFull Time
6+ YOEUS citizen with active TS/SCI with Poly clearance required; 6+ years experience in customer-facing service delivery or technical account management; familiarity with mission-critical systems, ITIL and change management; bachelor\u0002s degree preferred.
2w
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PT Customer Lead (539462)
Waldorf, Maryland, United States
OnsitePart Time
Providing excellent customer service, supporting store operations, and helping develop associates through on-the-job training.
1w
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Fueling Operations Support Manager - REMOTE
Austin or Albany or Annapolis or Atlanta or Augusta or Baton Rouge or Bismarck or Boise or Boston or Carson City or Charleston or Cheyenne or Columbia or Columbus or Concord or Denver or Des Moines or Dover or Frankfort or Hagåtña or Harrisburg or Hartford or Helena or Honolulu or Indianapolis or Jackson or Jefferson City or Juneau or Lansing or Lincoln or Little Rock or Madison or Montgomery or Montpelier or Nashville or Oklahoma City or Olympia or Phoenix or Pierre or Providence or Raleigh or Richmond or Sacramento or Saint Paul or Salem or Salt Lake City or San Juan or Santa Fe or Springfield or Charlotte Amalie or Tallahassee or Topeka or Trenton or Washington
$75k/yr RemoteFull Time
5+ YOERequires a high school diploma/GED, 5+ years in fuel systems, facility maintenance management, or environmental compliance, and 1–3 years of customer relationship experience.
Microsoft Office, Microsoft Excel, Automatic Tank Gage (ATG), Turbine Transfer Pumps (STP), Under Dispenser Containment (UDC)
1w
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Telecommunications Sales Support Administrator
Savage, Maryland, United States
$21-$32/hr OnsiteFull Time
1+ YOERequires 1–2 years of related experience, high school diploma or equivalent, strong organization, communication, customer service, computer, and time-management skills.
10-key calculator, scanners, copier
1w
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Product Support Manager ProResources (70479)
Baltimore, Maryland, United States
$75k-$90k/yr FieldFull Time
5+ YOEFive years of outside sales experience in industrial tools or rental industry required; bachelor's degree preferred. Requires Microsoft Word and Excel proficiency, communication, customer service, multitasking, and project coordination skills.
Microsoft Word, Microsoft Excel
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