275 customer support manager jobs at 191 companies in El Mirage, AZ
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Customer Experience Support Manager
Scottsdale, Arizona, United States
$70k-$77k/yr OnsiteFull Time
3+ YOE3+ MgmtRequires 3+ years of call center leadership with direct team and BPO management, CX content ownership, CRM and reporting expertise, KPI dashboard experience, and workflow design skills. Associate's degree preferred.
Salesforce, HubSpot, Electronic Medical Records (EMR)
2mo
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Customer Support Technician II (T2)
Phoenix, Arizona, United States
$20-$28/hr OnsiteFull Time
Performs Tier I procedures, preventative maintenance and wet cleans, kit management, basic diagnostics, use of documentation and test equipment, follows safety and IP procedures, and provides customer-facing technical support.
1w
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Principal Customer Support Management Professional
Phoenix or Tempe or Phoenix or Phoenix
HybridFull Time
6+ YOERequires 6+ years of aerospace, customer support, engineering, program management, airline operations, supply chain, or related technical experience; cross-functional leadership; and U.S. person status.
Artificial Intelligence, AI
3w
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Manager, Customer Experience
Chandler, Arizona, United States
$100k-$125k/yr HybridFull Time
5+ YOE3+ Mgmt5+ years in customer experience/support with 3+ years managing frontline teams, multi-channel support experience (phone/chat/email), strong analytics and ops skills, experience with Intercom, and coaching/performance management skills.
Intercom
1mo
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Customer Technical Support I
Tempe or Phoenix
OnsiteFull Time
High school diploma, 0-2 years experience, strong verbal and written communication, MS Office and call-management application familiarity, mechanical/technical aptitude, weekend/holiday/overtime availability.
Microsoft Office, Oracle, E1, K2, LogMeIn
3w
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Associate Director, Customer Support (Operations Center)
Tempe, Arizona, United States
OnsiteFull Time
12+ YOE5+ Mgmt12+ years in contact center or financial services with 5+ years workforce management, proficiency with Google Sheets/Docs/Slides, strong communication and change management skills.
Google Sheets, Google Docs, Google Slides
3w
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Manager, Advisor Support
Atlanta or Scottsdale
$70k-$75k/yr HybridFull Time
8+ YOE5+ Mgmt8+ years support experience, 5+ years management; high school diploma required (BA preferred); strong communication, advisor-facing experience, knowledge of retirement plans and brokerage operations; Series 7 and Series 24 preferred.
CRM, Salesforce
3d
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Remote Customer Support Agent (P&C)
Augusta or Gilbert or Dallas or Sandy or Buffalo or Tampa or Memphis or Canada
$19-$21/hr RemoteFull Time
2+ YOERequires 2+ years of call center experience, multitasking, competing-priority management, and a passion for helping others. P&C licensing is expected within 60 days and paid for by the company.
AI
2mo
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Sales and Customer Support Specialist
Mesa, Arizona, United States
HybridFull Time
Experience in customer relationship management or sales support, strong communication and prioritization skills, business literacy, proactive customer focus; working knowledge of SAP and CRM systems is a plus.
SAP, CRM systems
3mo
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Bilingual customer account manager
Chandler, Arizona, United States
OnsiteFull Time
1+ YOEBilingual customer service, accounts management, and delivery support in a retail environment; must be 21+, HS diploma/GED, valid driver’s license with good driving record.
1mo
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Senior IT Customer Support
Alexandria or Chandler or Nellis Air Force Base or Aberdeen or Niceville
$110k-$135k/yr OnsiteFull Time
5+ YOEMust hold active U.S. DoD Secret clearance, 5+ years helpdesk/service desk experience, ability to lift 25 lbs, experience with remote diagnostics, AD IAM, ticket queue management, and strong written/verbal communication.
Windows 11, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Teams, Jira Service Management, ServiceNow, Microsoft Deployment Toolkit, Windows Deployment Services, Active Directory, PowerShell
1mo
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Customer Technical Support I
Phoenix or Tempe
$23/hr OnsiteFull Time
0+ YOEHigh school diploma, 0-2 years experience; strong written and verbal communication, MS Office knowledge, ability to learn call-management apps (Oracle,E1,K2,LogMeIn), mechanical/technical aptitude.
Microsoft Office, Oracle, E1, K2, LogMeIn
1mo
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Talent Manager (Administrative & Customer Support)
Phoenix, Arizona, United States
HybridFull Time
2+ YOEExperience in business development, recruiting and client relationship management; BA/BS preferred; 1+ years admin/customer support experience preferred; 2+ years business development experience; Microsoft Windows, Microsoft Office, Salesforce familiarity.
Microsoft Windows, Microsoft Office, Salesforce
1w
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Field Support Manager
Phoenix, Arizona, United States
$55k-$70k/yr FieldFull Time
Hospitality operations or leadership experience preferred; bachelor's degree or equivalent experience preferred. Requires driver's license, insurability, communication, organizational, problem-solving, and basic maintenance knowledge.
Microsoft Office
4d
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Patient Support Center Manager
Phoenix, Arizona, United States
OnsiteFull Time
2+ MgmtHigh school diploma or GED plus advanced training required; bachelor's preferred. Requires 2+ years managing or leading in a call center, strong communication, team coaching, performance management, and problem-solving skills.
ACD, IVR, CRM, WFM
1mo
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Customer Advocate
Mesa, Arizona, United States
OnsiteFull Time
1+ YOE1-3 years customer-facing experience, strong writing and editorial judgment, social media customer support skills, organization and escalation management.
Facebook, Twitter, Yelp, Google+, Instagram, YouTube
1w
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Work From Home - Client Support Manager
Phoenix, Arizona, United States
RemoteRemote
Requires customer service dedication, strong communication and interpersonal skills, team leadership ability, and commitment to professional growth.
Zoom
2d
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Payroll Support Specialist
Phoenix, Arizona, United States
RemoteFull Time
3+ YOERequires 3+ years of payroll processing or support experience, SaaS payroll software experience, strong customer service skills, and ability to manage multiple client payroll cycles.
SaaS, ADP, Paycor, Paylocity, eBacon
6d
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Staff Support Representative
Tempe or Burbank
$28-$32/hr HybridFull Time
Entertainment Partners: Provides payroll and workforce management for entertainment productions.
3+ YOERequires 3+ years of customer service or technical/SaaS support experience, strong communication, critical thinking, troubleshooting, organization, and time management skills. Salesforce or Intercom experience preferred.
Salesforce, Intercom
1mo
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Customer Success Manager (CSM) - SAP Academy for Customer Success - Tempe (Hybrid)
Tempe, Arizona, United States
$78k-$181k/yr HybridFull Time
2+ YOE2+ years supporting customers or consulting, ability to drive retention/renewals/upsells, AI fundamentals knowledge, strong communication, problem-solving, and project management skills.
S/4HANA, SAP SuccessFactors, SAP Business Technology Platform (BTP), SAP Business Data Cloud (BDC)
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