274 customer support manager jobs at 143 companies in Elizabeth, CO
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Manager, Customer Support
Lakewood, Colorado, United States
$102k-$127k/yrOnsiteFull Time
Mesa LabsNasdaq Global Market: MLAB: Public life-science tools manufacturer serving pharmaceutical, healthcare, medical-device, and regulated research customers.
5+ YOE2+ MgmtBachelor's degree required; 5+ years in customer support with 2+ years management experience. Expertise in complaint and escalation management, cross-functional collaboration, and data-driven continuous improvement.
United States or Denver or Canada or United Kingdom or Jordan or New Zealand or Australia
$90k-$100k/yrRemoteFull Time
EverCommerceNasdaq Stock Market LLC: EVCM: Public SaaS platform serving service SMBs with business-management, payment, and customer-engagement software.
2+ YOE1+ MgmtRequires 2–5+ years in customer or technical support and 1–4+ years managing support teams, with enterprise SaaS, escalations, metrics, cross-functional collaboration, and coaching experience.
TrimbleNASDAQ: TRMB: Providing technology solutions that connect the physical and digital worlds.
3+ YOERequires 3+ years of technical customer support experience, shop management software expertise, VDC/BIM implementation experience, and strong troubleshooting and communication skills.
TrimbleNASDAQ: TRMB: Providing technology solutions that connect the physical and digital worlds.
3+ YOERequires 3+ years of technical software support, shop management software expertise, networking and interoperability troubleshooting, BIM adoption experience, and strong customer-focused communication skills.
Procare Solutions: Private child care management software provider serving daycare centers, preschools, Head Start programs, and other early-childhood organizations.
8+ YOE5+ Mgmt8+ years in customer support or service leadership within SaaS or technology, 5+ years leading leaders or managers, AI support tool experience, KPI analytics, budget and vendor ownership, and strong executive communication.
5+ YOE3+ Mgmt5+ years experience with 3+ years leading customer service teams; experience with Intercom and CS tech stacks, strong data fluency, communication, and leadership skills; comfortable adopting AI tools.
Beyond Campus Innovations: E-learning strategy and development partner providing curriculum design, online program management, and workforce development solutions.
5+ YOERequires 5+ years in customer success, SaaS platform support, account management, or a related field, plus experience with CRM tools, success platforms, or digital engagement technologies.
Customer Support Sales Specialist - Special Missions
Broomfield, Colorado, United States
$31-$39/hrOnsiteFull Time
Gogo Business AviationNASDAQ: GOGO: Inflight connectivity provider serving business and military/government aircraft with air-to-ground and satellite networks.
4+ YOEBachelor's degree or equivalent practical experience; 4–6+ years in customer support, inside sales, account management, or customer success; CRM experience and strong service, problem-solving, and relationship-building skills.
Oldcastle BuildingEnvelope: Manufacturer and distributor of architectural glass and glazing systems.
5+ YOE2+ MgmtRequires 5+ years in customer service and 2+ years leading teams in manufacturing; CRM and support software proficiency, analytical skills, and KPI dashboard familiarity. English/Spanish preferred.
Dandelion Energy: Private residential geothermal heating and cooling provider designing and installing systems for homeowners, builders, and multifamily buildings.
5+ YOERequires 5+ years hands-on HVAC field service, EPA Section 608 Type II or Universal, teaching ability, electrical diagnostics, clear communication, driver's license, clean motor vehicle record, and Denver metro availability.
The Home DepotNYSE: HD: World's largest home improvement specialty retailer.
Performs non-sales store support tasks such as order fulfillment, customer assistance, lot/customer interaction, administrative duties, cash management, and program compliance; detail-oriented with good time management and integrity.
Tilt: Private SaaS providing AI-powered leave management software and human support to employers.
Experience leading customer-facing operational or support teams, with strong coaching, communication, conflict resolution, organization, escalation management, and cross-functional collaboration skills.
Lead Customer Support Specialist- Call Center (Hybrid Work Model) (Littleton, CO, US, 80120)
Littleton, Colorado, United States
$22-$32/hrHybridFull Time
Arapahoe County: A Colorado county government providing public safety, health, infrastructure, courts, human services, and other services to residents.
3+ YOEHigh school diploma or equivalent and 3+ years of customer service or administrative experience. Requires computer proficiency, Colorado Class R driver's license, background check, fingerprinting, and CBI check.
United States or San Francisco or Portland or Seattle or Denver or New York City
$60k-$75k/yrRemoteFull Time
AllTrails: Privately held outdoor navigation app serving hikers with trail maps, route planning, and reviews.
Technical or software support experience, high-volume ticket management, strong written and verbal communication, customer empathy, issue investigation, and cross-functional collaboration with product and engineering teams.
Keysight TechnologiesNYSE: KEYS: Global electronic design, test, and manufacturing hardware/software solutions.
Provide customer support for pre- and post-sales functions, manage order status, repairs, returns, invoicing; strong communication, Microsoft Office proficiency, phone support; Siebel/Oracle knowledge preferred.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Access, Siebel, Oracle
Origami: Privately held Origami Risk provides SaaS risk, safety, and insurance software to insurers, companies, and public entities.
1+ YOE1+ years technical customer/application support in B2B SaaS, experience with queue-based tools, SQL and scripting (JavaScript/XML), strong communication and case management skills.
Denver or New York City or Austin or Berlin or Bucharest or Chicago or Dubai or Jakarta or London or Paris or San Francisco or São Paulo or Singapore or Seoul or Sydney or Tokyo
$85k-$113k/yrHybridFull Time
BrazeNASDAQ: BRZE: Customer engagement platform for cross-channel marketing and analytics.
3+ YOEBachelor's degree or equivalent experience; 3+ years client-facing SaaS experience with 2+ years technical support and 1+ years account work; strong communication, analytical skills, API and SQL familiarity, and case management tool experience.