143 customer support manager jobs at 102 companies in Erlanger, KY
2w
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Customer Service Manager, Aftermarket Service
Mason, Ohio, United States
OnsiteFull Time
5+ YOE5+ years account management or customer support experience, bachelor’s degree preferred, aerospace or industrial B2B experience preferred, strong communication, conflict resolution, MS Excel and ERP (Epicor) proficiency.
Epicor, Microsoft Excel, Microsoft Office
2w
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Customer Service Manager, Aftermarket Service
Mason, Ohio, United States
OnsiteFull Time
5+ YOE5+ years account management/customer support experience; bachelor’s degree preferred; experience in industrial B2B (aerospace preferred); strong interpersonal, conflict-resolution, multitasking, and Excel skills; ERP experience.
Epicor, Microsoft Office, Microsoft Excel
6d
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Work From Home - Client Support Manager
Cincinnati, Ohio, United States
RemoteRemote
Requires dedication to customer service, strong communication and interpersonal skills, ability to lead teams, and interest in professional growth and development.
Zoom
1w
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Director of Product Support
Chicago or Cincinnati
HybridFull Time
7+ YOE3+ MgmtRequires 7+ years in technical support or customer-facing engineering, including 3+ years managing teams; strong troubleshooting, logs, APIs, SQL, incident response, and support-platform experience.
Intercom, Zendesk, Jira, Metabase, SQL, PointClickCare, MatrixCare, HL7, FHIR, SFTP, Pendo, EHR, HRIS, API
1w
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Customer Service Supervisor
Hebron, Kentucky, United States
$21-$28/hr OnsiteFull Time
Supervise store operations, deliver excellent customer service, support sales and training, manage cash and inventory; high school diploma/GED and flexible availability required.
1mo
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Customer Service Representative
Blue Ash, Ohio, United States
OnsiteFull Time
Experience with order entry, phone and email customer support, order management, EDI or electronic order processing, and basic problem resolution; strong communication and data-entry skills.
EDI
1w
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Customer Care Specialist
Cincinnati, Ohio, United States
OnsiteFull Time
High school diploma, strong customer communication, 3+ years administrative or sales support preferred, proficiency with Microsoft Word and Excel, ability to manage multiple priorities and proofread accurately.
Microsoft Word, Microsoft Excel
1mo
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Store Support & Operations
Monroe, Ohio, United States
OnsiteFull Time, Part Time
Back-of-house retail operations: processing freight, managing inventory (RFID/EAS), supporting sales floor, lifting up to 30 lbs, flexible schedule including weekends and evenings.
RFID, EAS, ISOS
4w
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Market Delivery Support Specialist
Hebron, Kentucky, United States
OnsitePart Time
1+ YOE1-2 years customer service/support experience, basic math, strong interpersonal and problem-solving skills, proficiency with Microsoft Office, ability to manage cases and document accurately.
Microsoft Office
3w
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Customer Service Representative
Cincinnati, Ohio, United States
$19-$20/hr OnsiteFull Time
High school diploma, data entry and 10-key experience, strong communication, attention to detail, ability to manage orders and analyze reports; prior foodservice distribution or sales support experience preferred.
2mo
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Customer Success Analyst
Cincinnati, Ohio, United States
$65k-$75k/yr OnsiteFull Time
1+ YOE1+ year client-facing or operations experience (SaaS/financial services preferred); strong communication, organizational skills; basic CRM/support platform familiarity; ability to manage multiple requests and follow SLAs.
Salesforce, Zendesk, HubSpot, Jira
3d
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CUSTOMER SERVICE ASSISTANT (FULL TIME) (1562314)
Cincinnati, Ohio, United States
$18-$21/hr OnsiteFull Time, Part Time
Retail experience preferred. Provides customer service, call center support, clerical assistance, work order management, data entry, and routine document preparation.
1w
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Support Lead Part Time
Florence, Kentucky, United States
$12/hr OnsitePart Time
1+ YOEHigh school diploma or equivalent, at least 1 year of management experience, strong verbal and written communication, multitasking, creative thinking, composure under pressure, and ability to lift 25 pounds.
B.E.S.T.
2mo
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Customer Care Center - Associate Account Manager - Commercial Lines
Fairfield, Ohio, United States
$22-$24/hr OnsiteFull Time
Provide account support for agency-managed policies; process transactions in EPIC, communicate with policyholders and agents, obtain P&C license within 3 months, high school diploma required; associate/bachelor preferred.
EPIC, Microsoft Teams, Microsoft Outlook
1w
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Customer Service Clerk (Deputy Clerk)
Fairfield, Ohio, United States
$23-$28/hr OnsiteFull Time
High school diploma or equivalent; customer service, data entry, basic mathematics, keyboarding, technology, time management, confidentiality, teamwork, and ability to handle stressful public-facing situations.
Google Translate
2mo
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Service Support Specialist
Franklin, Ohio, United States
OnsiteFull Time
Coordinate dispatch and scheduling, support field technicians, maintain NetSuite/ERP data integrity, process billing/AR/AP, manage parts orders, and provide customer support. ERP/CRM and Microsoft Office proficiency preferred; associate or bachelor's degree preferred.
NetSuite, ERP/CRM, Microsoft Office Suite
2mo
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Customer Service Coordinator - Full Time - Cincinnati, OH
Cincinnati, Ohio, United States
$19-$20/hr OnsiteFull Time
1+ YOEHigh school diploma/GED, 1-2 years customer service/clerical experience. Duties include greeting guests, managing reception and POS, routing calls, data entry, mentoring students, and supporting admissions events.
Point of Sale
1d
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Customer Service Rep(02518) - 2480 Michigan Road
Madison, Indiana, United States
OnsitePart Time
Provides professional customer support, responds to inquiries, resolves complaints, processes orders, maintains interaction records, and coordinates with colleagues.
2mo
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Customer Experience & Service Transformation Management Advisory Consultant
San Francisco or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Detroit or Nashville or Los Angeles or San Diego
$70k-$206k/yr OnsiteFull Time
4+ YOE4+ years management consulting experience in customer service/support, 3+ years with Cloud (SaaS) and customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), 1+ years with AI/GenAI, client-facing leadership, primary residence within 90 minutes of an Accenture office.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, Artificial intelligence, GenAI, IVR
2w
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Assistant Studio Manager
West Chester Township, Ohio, United States
OnsiteFull Time
Supporting the studio manager, representing the brand, engaging members, stepping in for manager duties; specific duties vary by location.
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