210 customer support manager jobs at 112 companies in Graham, NC
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Customer Support Team Lead
Raleigh, North Carolina, United States
RemoteFull Time
5+ YOE2+ Mgmt5+ years customer support for SaaS,2+ years people management,Salesforce administration experience,ability to manage active caseload,experience with Zendesk/Intercom/Freshdesk,strong analytical and communication skills.
Salesforce, Salesforce Service Cloud, Zendesk, Intercom, Freshdesk
2d
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Manager, Premium Support
New York City or Raleigh or New York or North Carolina
$128k-$160k/yr RemoteFull Time
Technical support leadership experience, enterprise SaaS team management, coaching and mentoring skills, CRM knowledge, complex technical communication, AI tool proficiency, and a bachelor's degree or equivalent experience.
Claude, Gemini, ChatGPT, Microsoft Copilot
1w
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FT Assistant Manager Customer Service (541142)
Kernersville, North Carolina, United States
OnsiteFull Time
Assistant manager role supporting customer service operations in a retail store.
2mo
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Customer Experience Manager [HT-1030236]
Greensboro, North Carolina, United States
$95k-$110k/yr RemoteFull Time
5+ YOE5+ Mgmt5+ years leading customer service or technical support teams (5+ people), experience managing remote/international teams, proficiency with Zoho Desk/Salesforce/Zendesk/Microsoft Teams/Zoom, strong leadership and process-improvement skills.
Zoho Desk, Salesforce, Zendesk, Microsoft Teams, Zoom, EOS®
2mo
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Customer Sales Support Representative
Winston-Salem, North Carolina, United States
$18-$22/hr OnsiteFull Time
2+ YOEHigh school diploma and 2 years customer service/sales/admin experience required; Microsoft Office, ERP & CRM experience recommended; strong written/verbal communication, organization, and time management skills.
SAP Business One, Microsoft Office, ERP, CRM
2mo
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Manager of Geospatial Training & Support
Raleigh, North Carolina, United States
OnsiteFull Time
Strong leadership of geospatial training, support, and professional services with a customer-focused approach; experience in GIS, surveying, and UAS; ability to scale services and adopt AI.
Trimble, Geospatial technology, GIS, UAS
1mo
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Lab Support Services Supervisor - Customer Support
Durham, North Carolina, United States
OnsiteFull Time
3+ YOESupervise non-technical customer support staff, manage workflow and staffing, prepare laboratory specimens, perform quality assurance, and provide coaching; requires high school diploma and 3+ years lab/healthcare/manufacturing experience.
Microsoft Office
2mo
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Associate Digital Customer Success Manager
Raleigh or United States or Canada
RemoteFull Time
Bachelor's degree or equivalent experience; 0-2 years relevant experience preferred. Digital engagement, client communications, reporting/dashboard creation, KPI monitoring, and basic consultative/support skills.
1w
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Ops & Support Supervisor
Greensboro, North Carolina, United States
OnsiteFull Time
Supervisory experience managing client support teams, strong written and verbal communication, customer service and problem-resolution skills, ability to coordinate multiple tasks, travel within agency, associate degree preferred, knowledge of word processing/spreadsheet/database applications.
1w
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Technical Support Specialist - Metabolomics Kits (Europe)
United Kingdom or Germany or Research Triangle Park
RemoteFull Time
3+ YOEBachelor's in a life science,3+ years relevant lab/technical support experience,experience with LC-MS and metabolomics,ability to support customers remotely and create support documentation,knowledge of major LC/MS platforms and case management tools.
Integrated Bioinformatics Platform (IBP), Salesforce Service Cloud, Microsoft Teams, Xcalibur, MassHunter, Analyst, MassLynx, Thermo Fisher, SCIEX, Agilent, Waters
1w
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Sales Support
Greensboro, North Carolina, United States
OnsitePart Time
Entry-level sales support role assisting customers, managing inventory, placing orders, shipping/receiving, and performing deliveries; must be 18+ with strong communication, math, and computer skills.
2d
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Yearbook Support Specialist
Durham, North Carolina, United States
$16/hr OnsiteFull Time
Requires strong communication, customer focus, organization, attention to detail, problem-solving, critical thinking, software adaptability, and the ability to manage multiple priorities in a fast-paced environment.
Microsoft Teams
1mo
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Customer Success Specialist-Food Service
Graham, North Carolina, United States
$45k-$55k/yr OnsiteFull Time
2+ YOE2+ years customer service or account support, strong communication and problem-solving, high attention to detail, proficiency with Microsoft Excel/Outlook/Teams, ability to manage multiple priorities.
Microsoft Excel, Microsoft Outlook, Microsoft Teams, ERP
4d
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Customer Service Representative, Reliability (9.18 class)
Morrisville, North Carolina, United States
OnsiteFull Time
High school diploma or equivalent; English proficiency; strong organization, time management, interpersonal, multitasking, active listening, problem-solving, and customer support skills.
2w
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Sales Support Coordinator
Greensboro, North Carolina, United States
OnsiteFull Time
3+ YOE3+ years administrative/customer support experience, strong organization and communication, Salesforce and Teams experience, ability to manage quotes, schedules, and technical information, reliable attendance and flexibility.
Salesforce, Microsoft Teams
2mo
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Customer Experience & Service Transformation Management Advisory Consultant
San Francisco or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Detroit or Nashville or Los Angeles or San Diego
$70k-$206k/yr OnsiteFull Time
4+ YOE4+ years management consulting experience in customer service/support, 3+ years with Cloud (SaaS) and customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), 1+ years with AI/GenAI, client-facing leadership, primary residence within 90 minutes of an Accenture office.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, Artificial intelligence, GenAI, IVR
1w
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Senior Sales Support Consultant
Peoria or Nashville or Cary or Irving or Dallas
$128k-$193k/yr OnsiteFull Time
Industry knowledge, customer focus, critical thinking, relationship management, business development, value selling, and progressive sales, aftermarket, technical support, or project management experience. Bachelor's degree or equivalent preferred.
2w
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Sr. IT Support Specialist
Durham, North Carolina, United States
OnsiteFull Time
5+ YOE5+ years IT support experience; strong Microsoft 365 and Intune skills; patch management and basic networking knowledge; excellent customer service, communication, and onboarding/offboarding experience.
Microsoft 365, Exchange Online, SharePoint, Teams, Outlook, Microsoft Intune, Azure Update Manager, ManageEngine, Azure, AWS
1mo
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Support Lead Part Time
Holly Springs, North Carolina, United States
$13/hr OnsitePart Time
1+ YOEHigh school diploma or equivalent, 1+ year management experience, strong communication, multitasking, and customer service skills; ability to lift up to 25 lbs and work flexible hours.
2w
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Technical Support Specialist
Raleigh, North Carolina, United States
$45k-$50k/yr OnsiteFull Time
Level 1 IT support experience, strong verbal/written communication, customer service, time management, problem solving, ability to learn new technologies, reliable vehicle, pass drug/background check; associate degree required, bachelor\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000preferred.
Fortinet, Fortigate, Hyper-V, Microsoft 365, Azure, Exchange, Active Directory
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