3w
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Supervisor, Customer Support
Irvine or San Jose or California or Colorado or New York or United States
$61k-$82k/yr OnsiteFull Time
Bachelor’s degree or equivalent experience managing multilingual customer service operations; experience running training/quality programs; strong communication, organizational skills; working knowledge of CRM/CCaaS and Microsoft Office; practical familiarity with AI in support.
CRM, CCaaS, Microsoft Office, Office 365, Salesforce, Zendesk, Genesys, Amazon Connect, NICE, Verint, Dialogflow, Lex, Azure OpenAI, Power BI, Tableau
1mo
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Head of Customer Support
San Jose, California, United States
$175k-$225k/yr OnsiteFull Time
10+ YOE10+ Mgmt10+ years in customer operations or technical support leadership; experience scaling ops at Series A–C B2B SaaS/fintech; building onboarding/support functions; technical product and API integration experience; deployed AI and familiarity with Zendesk/Intercom/Linear.
Zendesk, Intercom, Linear, Microsoft Excel
2w
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Manager, Worldwide Support
Mexico or San Jose or Durham or Mexico City or Bangalore or Pune or Hoofddorp or Belgrade or Barcelona or Singapore or Sydney or Tokyo
HybridFull Time
2+ YOE3+ Mgmt3+ years management in a technical environment, 2+ years as a technical engineer, BS in Computer Information Systems or equivalent, strong leadership, account/project management, scheduling, and advanced written/verbal communication (English).
Virtual Call Center, Salesforce
1mo
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Customer Support Quality Assurance Manager
San Jose or Bellevue
$130k-$150k/yr OnsiteFull Time
5+ YOEBS/BA in mechanical or electrical engineering; 5+ years in mechanical/thermal/electrical engineering; QA leadership; strong communication and leadership skills.
2mo
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Customer Service Representative Retail
San Jose, California, United States
$18-$22/hr OnsiteFull Time
1+ YOEFrontline customer service, sales order support, account management, cash handling, and office support in a retail setting; high school diploma; 18+; 1 year CS/office experience preferred.
Point of Sale, Retail management software, Microsoft Office
6d
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Remote Customer Success Specialist
San Jose, California, United States
$20-$25/hr RemoteFull Time, Contract
Fluent Mandarin and English, customer service experience preferred, tech-savvy, strong communication and problem-solving, available for day or night shifts and weekend coverage, able to manage multichannel support.
WeChat
2w
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Senior Desktop Support Engineer
San Jose, California, United States
$78k-$90k/yr OnsiteFull Time
8+ YOE8+ years experience in deskside/desktop support, advanced troubleshooting for Windows/Mac/iOS, asset lifecycle management, familiarity with manufacturing/lab IT equipment, strong communication and customer support skills.
Microsoft Windows, Microsoft Office, MacOS, iOS, Video Tandberg, Zebra
1mo
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Desktop Support Technician – Level 2
San Jose, California, United States
OnsiteFull Time
5+ YOE5+ years desktop support experience; hands-on Windows and Mac support, imaging, hardware upgrades, basic networking, ticketing systems, leadership/mentoring, inventory management, customer service, A+ certification preferred.
Lenovo ThinkPad, Apple MacBook, MAC OS, Microsoft Windows 10, Microsoft Office 365, Microsoft Office 2011, Microsoft Office 2016, CrashPlan, McAfee AV, McAfee ePO, Cisco AnyConnect VPN, Adobe Suite, PingID, SCCM, Casper
2mo
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Senior Product Manager, AI Automation
San Jose, California, United States
OnsiteFull Time
7+ YOEBachelor’s degree or equivalent with 7+ years in product management; MBA preferred; experience in AI/ML-powered products and customer support domain.
AI, Machine Learning, Data Analytics, Cloud Platforms
1mo
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Care Manager – Patient Support Call Center -Remote
Phoenix or Las Vegas or Redondo Beach or Pocatello or San Jose or Vancouver or Salem or Olympia or New Providence
$22-$23/hr RemoteContract, Full Time
1+ YOEHigh school diploma, 1+ year experience in medical billing/reimbursement/insurance verification or related medical office work, 3+ months data entry and 30+ WPM, strong attention to detail, Microsoft Suite and soft-phone experience, ability to work remotely from a private workspace with wired internet.
Microsoft Teams, Microsoft Word, Microsoft Excel, Microsoft Outlook, WebEx, Mitel, Shoretel, soft phone systems
1mo
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Customer Service Representative
Merced, California, United States
$50k-$75k/yr OnsiteFull Time
Provide customer service and sales support for insurance products; handle high-volume inbound and outbound calls; meet with clients, manage and generate leads; HS diploma required; authorized to work in US; willingness to obtain Personal Lines Insurance Broker license; bilingual (Spanish) encouraged; reliable transportation required.
4d
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Senior Product Support Engineer
San Jose, California, United States
$148k-$192k/yr OnsiteFull Time
5+ YOE5+ years customer-facing product support/engineering in semiconductor capital equipment, bachelor\u0002s degree or equivalent, ability to travel up to 20%, strong debugging and system-level software skills, excellent communication.
C#, .NET, C++, Python, VB, COM, MFC, Microsoft Visual Studio, Windows OS, SAP
1mo
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Customer Relibility Engineer - Isovalent
San Jose or North Dakota or Montana or Maine or Ohio or Nebraska or Louisiana or Texas or Nevada or Hawaii or Georgia or Mississippi or Connecticut or Colorado or Wyoming or Wisconsin or West Virginia or Maryland or California or Vermont or New York or New Jersey or Arkansas or South Dakota or Pennsylvania or Michigan or Indiana or Idaho or Arizona or New Mexico or New Hampshire or Kentucky or Alabama or South Carolina or Illinois or Missouri or Massachusetts or Iowa or Tennessee or North Carolina or Minnesota or Kansas or Alaska or Rhode Island or Delaware or Washington or Virginia or Utah or Oregon or Florida or Oklahoma
$158k-$201k/yr RemoteFull Time
6+ YOEBachelor’s +8 years, Master’s +6 years, or PhD +3 years of related experience; 6+ years supporting enterprise customers; 3+ years Linux; 2+ years managing Kubernetes; 2+ years with Terraform; U.S. Person required; work hours in Pacific Time.
Kubernetes, Terraform, Linux, Cilium, eBPF, OpenShift, Container Networking Interfaces (CNI)
1w
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Implementation Support Specialist - Advertisement Team (Portuguese Speaker) - (Third Party Associate)
San Jose, California, United States
$70-$120/hr OnsiteContract, Temporary
2+ YOEProfessional Portuguese fluency; 2+ years in digital advertising measurement/attribution; bachelor's in computer science/engineering/data science or equivalent; experience with signals, APIs, SDKs and customer-facing technical consulting.
Google Analytics, Firebase, AppsFlyer, Shopify, BigCommerce, Salesforce, iOS, Android
1mo
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Technical Program Manager - Bilingual Mandarin Speaking
San Jose, California, United States
OnsiteFull Time
0+ YOEBachelor's-level engineering background, Mandarin required, 0-3 years automotive thermal management experience, knowledge of refrigerant/coolant systems, CAD and simulation (CFD/FEA), manufacturing processes, and customer-facing technical support.
CAD, CFD, FEA
3w
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Product Manager (San Jose, California, United States)
San Jose, California, United States
$115k-$123k/yr OnsiteFull Time
Prefer bachelor's in engineering or business, 2+ years IT experience preferred, ability to develop product roadmaps, perform customer research, create marketing materials, support pre/post-sales, and travel up to 25%.
1mo
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Replenishment Manager
Modesto, California, United States
$18-$23/hr OnsiteFull Time
Lead inventory, merchandising, truck and planogram processes; manage shrink and safety programs; coach and develop team; provide customer service and support omnichannel operations.
3w
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Receiving Support Captain, Eastridge - Full Time
San Jose, California, United States
$19-$31/hr OnsiteFull Time
Provide customer service, lead colleagues, execute merchandising and receiving tasks, use POS and RF equipment, lift up to 50 lbs, standing and moving for extended periods; high school diploma preferred; 1-2 years retail experience preferred.
Point of sale technology, Radio frequency equipment, Handheld equipment, Cash register, Macy's mobile app
1w
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Associate Manager, Field Services (West)
Denver or Phoenix or Tucson or Anaheim or Huntington Beach or Los Angeles or Sacramento or San Diego or San Francisco or San Jose or Valencia or Las Vegas or Reno or Spokane or Seattle
$85k-$162k/yr FieldFull Time
5+ YOE1+ MgmtAssociate degree in engineering/STEM,5+ years field service/technical support experience,1+ year leadership experience,valid driver’s license and reliable vehicle,ability to travel up to 75%.
2d
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Confidential Assistant II (Extra-Help)
Modesto or Modesto
$21-$32/hr OnsitePart Time
1+ YOEJourney-level HR administrative support with 1–2 years office experience; strong customer service, confidentiality, records management, and Microsoft Office skills required.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint
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