181 customer support manager jobs at 105 companies in Hooksett, NH
6d
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Manager, Customer Support (Remote)
Bloomington or Amherst
RemoteFull Time
5+ YOE2+ MgmtRequires 5+ years in customer support, including 2+ years leading teams, strong leadership and communication skills, problem-solving ability, and experience with cross-functional projects and support tools.
Microsoft Office Suite, Salesforce, Zendesk, Jira
2w
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Senior Manager, Technical Support
Concord, Massachusetts, United States
$105k-$145k/yr RemoteFull Time
5+ YOE3+ Mgmt5+ years in technical/customer support with 3+ years managing B2B SaaS support teams; experience with AI-driven support ecosystems, escalation management, metrics-driven operations, and cross-functional collaboration.
Salesforce Agentforce, Fin by Intercom, Forethought, Salesforce, SMTP, SPF, DKIM, DMARC, DNS, VPN, REST API
2mo
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Sr. Manager Contracts & Customer Support
Rochester, New Hampshire, United States
HybridFull Time
10+ YOEBachelor's degree required; 10+ years relevant experience including 5+ years in large-dollar contract management; defense and manufacturing experience; ability to obtain security clearance; proven contract negotiation, IP protection, and leadership skills; travel up to 50%.
1mo
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FT Customer Service Manager Trainee (H) (535051)
Plymouth, New Hampshire, United States
OnsiteFull Time
Trainee role in retail customer service and store operations; responsible for supporting customer service management and store performance.
1d
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Work From Home - Client Support Manager
Sanford, Maine, United States
RemoteFull Time
Customer service dedication, strong communication and interpersonal skills, ability to lead and inspire teams, and commitment to professional growth.
Zoom
6d
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Premier Support Engineer
Westminster or Lake Oswego or Portsmouth or Knoxville or Atlanta
$86k-$118k/yr OnsiteFull Time
5+ YOERequires 5+ years in enterprise software support or customer success, Azure and integration expertise, SQL or relational database skills, advanced troubleshooting, and enterprise stakeholder relationship management.
Microsoft Azure, SQL, HTML, JSON, CSS, Trimble CMS, Vista ERP, Spectrum ERP
2w
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Customer Success Manager (CSM) - SAP Academy for Customer Success - Boston (Hybrid)
Burlington, Massachusetts, United States
$78k-$181k/yr HybridFull Time
2+ YOE2+ years supporting customers or in consulting/account management, ability to drive retention and upsell, AI fundamentals knowledge, strong communication and business acumen, readiness for travel up to 50%.
S/4HANA Finance, SAP SuccessFactors, SAP Business Technology Platform (BTP), SAP Business Data Cloud (BDC)
2mo
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Customer Service Associate Team Leader (Front End Support Assistant Manager)
Andover, Massachusetts, United States
$20-$35/hr OnsiteFull Time
1.5+ YOE0.5+ Mgmt18+ months retail experience and 6+ months supervisory experience; ability to lift 50 lbs; strong customer service, leadership, coaching, math, and product knowledge; proficiency with email and Microsoft Office.
Microsoft Office, email
2d
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Product Support Specialist
Burlington, Massachusetts, United States
$90k-$158k/yr OnsiteFull Time
4+ YOEBachelor's degree in a technical discipline preferred, 4+ years in financial technology, financial instrument and trade lifecycle knowledge, client support skills, analytical ability, project management, and basic SQL.
Charles River IMS, SQL, OMS/EMS
6d
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Fueling Operations Support Manager - REMOTE
Austin or Albany or Annapolis or Atlanta or Augusta or Baton Rouge or Bismarck or Boise or Boston or Carson City or Charleston or Cheyenne or Columbia or Columbus or Concord or Denver or Des Moines or Dover or Frankfort or Hagåtña or Harrisburg or Hartford or Helena or Honolulu or Indianapolis or Jackson or Jefferson City or Juneau or Lansing or Lincoln or Little Rock or Madison or Montgomery or Montpelier or Nashville or Oklahoma City or Olympia or Phoenix or Pierre or Providence or Raleigh or Richmond or Sacramento or Saint Paul or Salem or Salt Lake City or San Juan or Santa Fe or Springfield or Charlotte Amalie or Tallahassee or Topeka or Trenton or Washington
$75k/yr RemoteFull Time
5+ YOERequires a high school diploma/GED, 5+ years in fuel systems, facility maintenance management, or environmental compliance, and 1–3 years of customer relationship experience.
Microsoft Office, Microsoft Excel, Automatic Tank Gage (ATG), Turbine Transfer Pumps (STP), Under Dispenser Containment (UDC)
2w
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Customer Service Coordinator / Dispatcher
Londonderry, New Hampshire, United States
$18-$20/hr OnsiteFull Time
Provide customer service and dispatch support, answer calls and emails, manage dispatch software, assist drivers, lift up to 50 lbs, valid driver's license, clean driving and criminal record.
Microsoft Office
4d
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Membership Support Associate
Worcester or Worcester County or Westborough or Fitchburg or Leominster or Southbridge
$15/hr RemotePart Time
High school diploma or equivalent, strong customer service and communication skills, computer and web application proficiency, multitasking ability, and completion of YMCA Risk Manager Training before employment.
1w
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Practice Support Assistant
Concord, Massachusetts, United States
$16-$29/hr OnsiteFull Time
1+ YOEHigh school diploma/GED, 1+ year customer service experience, EMR or MyHealth scheduling experience preferred, ability to manage high-volume patient scheduling and prior authorizations, drug test required.
MyHealth, EMR
1mo
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Sales & Customer Service Coordinator
Wilmington, Massachusetts, United States
$55k-$60k/yr OnsiteFull Time
Customer service/sales support experience preferred; strong organization, written/verbal communication, Excel and ERP (SAP Business One) proficiency; ability to manage orders, returns, and shipping coordination.
SAP Business One, Microsoft Excel, Microsoft Office, Shopify Plus
1mo
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PT Customer Service Leader
Wells, Maine, United States
$17-$25/hr OnsitePart Time
Provide front-end and service desk support, cashiering, supervise associates as assigned, meet physical requirements (lifting, pushing carts), complete required training, and demonstrate effective communication and customer service skills. Must be 18+.
1w
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Customer Service Team Lead
Gilsum, New Hampshire, United States
$22-$27/hr OnsiteFull Time
3+ YOE3-5 years customer service experience, experience in sales-support and order processing, supervisory or informal leadership experience preferred, strong communication and computer skills, ability to multitask and work cross-functionally.
Microsoft Office, Microsoft Outlook, SYSPRO ERP, Gorgias, Zendesk
3w
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Customer Service Account Management Specialist
Londonderry or Tyler
OnsiteFull Time
5+ YOEBachelor's degree preferred (or equivalent experience),5+ years in customer service/customer success/support roles,CRM/ERP experience,strong communication,organizational and analytical skills,ability to travel as needed.
CRM, ERP, case management systems
5d
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Customer Service Representative III, Strategic Projects
North Andover, Massachusetts, United States
$26-$28/hr HybridFull Time
5+ YOEFive years of applicable experience preferred; SAP S4Hana or QAD, order management, expediting, stock and pricing checks, strategic account support, Microsoft products, communication, problem-solving, and collaboration required.
SAP S4Hana, QAD, ERP, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
1mo
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Customer Success Specialist
Salem or New Hampshire
HybridFull Time
Manage complex projects in the CRM, support account executives, engage customers (contractors/architects/designers), use Microsoft Office; technical aptitude and CRM/ERP (Salesforce, JD Edwards) experience preferred.
Microsoft Office Suite, CRM, ERP, Salesforce, JD Edwards
2w
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Support Lead Part Time
Peabody, Massachusetts, United States
$16/hr OnsitePart Time
1+ YOEHigh school diploma or equivalent, 1+ year management experience, strong communication, multitasking, and customer service skills; must be 18 or older.
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