28 customer support manager jobs at 22 companies in Independence, IA
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Manager, Customer Support Operations
Cedar Rapids or United States
OnsiteFull Time
3+ YOE3+ Mgmt3+ years customer support leadership, experience with enterprise ticketing platforms (Zendesk), proficiency with Microsoft Office, ability to lead process improvement and training programs.
Zendesk, Microsoft Office
1mo
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Sales Support, Development - SMG Unit
Cedar Rapids, Iowa, United States
HybridFull Time
Customer-facing support executing finance transactions accurately; strong time management, math, verbal/written communication; high school diploma; MS Office proficiency; customer service or financial services experience preferred.
Microsoft Office
2mo
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Assistant Manager I
Waterloo, Iowa, United States
OnsitePart Time
Support store operations, supervise and develop associates, manage inventory and merchandising, perform opening/closing and cash handling, lift up to 55 lbs., and provide exceptional customer service.
1w
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Office Manager
Waterloo, Iowa, United States
$46k-$56k/yr OnsiteFull Time
Requires organization, communication, confidentiality, office software proficiency, and relevant office management, administrative, customer service, business management, or supervisory experience. Must pass state, federal, and child abuse background checks.
Sage Intacct, Bloomerang, ACES, RingCentral
3w
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Customer Service Representative Nights and Weekend
Cedar Falls, Iowa, United States
OnsiteFull Time, Part Time
Provide superior customer service, perform front-desk tasks, support new member sales, handle phone inquiries, and assist with member account management.
1w
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Support Center Team Supervisor
Waterloo or Onalaska
OnsiteFull Time
4+ YOECollege degree in information services, business supervisory management, or related field; 4 years of customer service experience; technical troubleshooting, Windows systems, communication, analytical, and leadership skills.
Windows, PCs, servers, Microsoft Office
1w
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Support Center Team Supervisor
Waterloo or Onalaska
OnsiteFull Time
4+ YOECollege degree in information services, business supervisory management, or related field; 4 years of customer service experience; supervisory or call center experience preferred; technical troubleshooting and communication skills required.
Windows
6d
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Assistant Manager
Cedar Rapids, Iowa, United States
$16/hr OnsitePart Time
Leadership experience required; supervises 3–10 employees, manages shifts, handles cash, trains staff, and supports quality, safety, and customer experience. No education required.
1mo
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Assistant Store Manager
Cedar Rapids, Iowa, United States
OnsiteFull Time
Assist store manager with daily operations, deliver excellent customer service, train and develop employees, support sales and financial goals, maintain SOPs; automotive background preferred and basic Microsoft/computer skills required.
1mo
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Supervisor, Advice Center Sales Support
Cedar Rapids or Denver
$70k-$85k/yr OnsiteFull Time
5+ YOE5+ years financial services or customer service experience, bachelor’s degree or equivalent, FINRA Series 6 or obtain within 6 months, life license within 90 days, MS Office proficiency, supervisory experience preferred.
Microsoft Office
1mo
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Route Service Manager - UniFirst (Milan, IL)
Iowa or Illinois or Waterloo or Grundy Center or Milan
OnsiteFull Time
Manage and develop route teams, grow customer accounts, negotiate renewals, and support location operations; high school diploma or GED required, valid non-commercial driver\u0019s license, DOT physical, ability to lift 50 lbs.
Microsoft Office
1mo
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Office Administrator
Marion, Iowa, United States
OnsiteFull Time
Provide office management and resident support including answering phones, greeting customers, preparing correspondence, maintaining files, scheduling maintenance, and collecting resident payments.
Microsoft Office
5d
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Managed Services Coordinator II
Waco or Charleston or Plano or Raleigh or Charlotte or Dallas or Albuquerque or Waynesboro or Columbia or Lincoln or Cedar Rapids or Charleston or Lubbock or Little Rock or Kansas City or Knoxville or Roanoke or Charlottesville or St. Louis
$55k-$65k/yr HybridFull Time
3+ YOEAssociate’s or bachelor’s degree in a related field or equivalent experience; 3–5 years in telecommunications, service delivery, project coordination, or technical customer support; VoIP, networking, CPE troubleshooting, and customer engagement skills.
VoIP, LAN/WAN, Adtran, Cisco Meraki, CPE
3w
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Facilities Coordinator
Cedar Rapids, Iowa, United States
$20-$24/hr OnsiteFull Time
1+ YOEHigh school diploma/GED, 1+ year administrative or tenant services experience, MS Office proficiency, customer service and facilities/property management knowledge.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
3w
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Mobile Home Community Associate
Shellsburg, Iowa, United States
$14/hr OnsitePart Time
Provide administrative support, resident relations, property upkeep coordination, sales assistance; Microsoft Office and Rent Manager experience preferred; strong communication and organization; availability for weekdays and weekends.
Microsoft Office, Rent Manager
2d
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Patient Service Coordinator - Care Connections - Part-Time
Cedar Rapids, Iowa, United States
OnsitePart Time
High school diploma or equivalent preferred; one year of relevant customer service experience and medical office experience preferred. Requires communication, computer, organization, time management, and detail skills.
scheduling software, clinical software
1mo
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AbbeHealth Office Assistant
Cedar Rapids, Iowa, United States
$17-$26/hr OnsiteFull Time
1+ YOEHigh school diploma or GED, 1 year customer service/clerical experience, ability to manage front-desk tasks, verify insurance, maintain records; valid driver's license if driving for work.
2mo
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Lead Guest Services Team Member
Cedar Rapids, Iowa, United States
$13-$18/hr OnsiteFull Time
Leads one to two cashiers, processes cash and card transactions, completes shift closeout reports, resolves guest issues, follows sales and compliance procedures, and supports travel center operations.
1mo
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Shift Leader
Cedar Rapids, Iowa, United States
$14-$15/hr OnsiteFull Time
Supervise shift operations, develop management skills through training, provide customer service, and support team performance; flexible schedule availability.
3mo
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Hiring Remote Insurance Brokers
Cedar Rapids, Iowa, United States
$70k-$90k/yr RemoteFull Time
The Edelson Agency: Provides life insurance and debt elimination financial strategies.
Strong sales, customer service, and organizational skills; ability to assess client needs, explain policies, manage applications, and support claims and renewals; remote work with flexible hours.
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