116 customer support manager jobs at 81 companies in Jackson, WI
2mo
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Customer Experience Manager
Richfield, Wisconsin, United States
OnsiteFull Time
5+ YOE2+ MgmtLead and develop customer care and technical support teams; 5+ years in customer service/tech support with 2+ years in management; Bachelor's in communications or business administration (preferred); strong leadership, problem-solving and CRM skills; Salesforce a plus; proficient in MS Office.
CRM (Salesforce), Microsoft Word, Microsoft Excel
22h
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Work From Home - Client Support Manager
Milwaukee, Wisconsin, United States
RemoteFull Time
Customer service dedication, strong communication and interpersonal skills, ability to lead and inspire teams, and interest in professional growth and development.
Zoom
5d
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Rental Support Specialist
Butler or Fenton
OnsiteFull Time
1+ YOEHigh school diploma or equivalent, 1–3 years of sales administrative support, proficiency in Excel, Word, and Outlook, and strong administrative, project management, customer service, communication, and organizational skills.
Microsoft Excel, Microsoft Word, Microsoft Outlook, iRental, Dealer Business Systems
1mo
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Technical Support Specialist - Utilities
Milwaukee, Wisconsin, United States
OnsiteFull Time
Customer-facing technical support role requiring strong communication, problem-solving, troubleshooting, documentation skills, ability to manage multiple interactions, and participation in rotational on-call support; 0–2 years support experience preferred; bachelor’s degree in IT/Engineering preferred.
4w
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Customer Service Representative
Waukesha, Wisconsin, United States
OnsitePart Time
Provide phone and e-commerce support, process orders and returns, manage customer accounts, strong organization and problem-solving; retail or call-center experience preferred.
1d
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Recreation Event Support Staff
New Berlin, Wisconsin, United States
$15/hr OnsiteSeasonal
High school diploma or equivalent preferred; customer service, recreation, event management, or office support experience preferred. Basic computer skills and First Aid, CPR, and AED certification preferred.
ActiveNet, point-of-sale systems
1mo
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Product & Fleet Support Specialist
Mount Pleasant, Wisconsin, United States
HybridFull Time
Mechanical troubleshooting (hydraulic, electrical, control systems); read schematics and engineering drawings; use telematics, remote diagnostic and service management systems; customer support and documentation; Microsoft Office; Syspro familiarity preferred.
Syspro, Microsoft Office, PLC, CANbus, remote I/O, telematics platforms, remote diagnostic software, service management systems, VPN, IoT
3w
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Customer Service Representative - Technical
Sheboygan, Wisconsin, United States
OnsiteFull Time
Provide technical post-sale support for countertop equipment, troubleshoot and diagnose issues, manage cases, dispatch service providers, place parts orders, and communicate with customers; Microsoft Office and ERP experience preferred.
Microsoft Office, ERP
2w
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Senior Customer Service Representative
Mount Pleasant, Wisconsin, United States
OnsiteFull Time
1+ YOESupports strategic customer accounts, manages end-to-end order fulfillment, resolves escalations, requires SAP, Batch Master, Microsoft Office, logistics knowledge, bilingual English/Spanish; bachelor’s or 1–2 years experience preferred.
Microsoft Office, SAP, Batch Master
4w
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Customer Care, Guide
Waterloo, Wisconsin, United States
OnsiteFull Time
Provide retailer support via phone/chat/email, troubleshoot issues, build relationships, communicate clearly, manage multiple priorities, and learn product knowledge; bachelor\u0002s degree or equivalent preferred.
1mo
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Customer Care Specialist (Food Manufacturing)
Milwaukee, Wisconsin, United States
OnsiteFull Time
3+ YOEBachelor's degree in international trade/logistics/business or equivalent experience, 3+ years in similar role, experience with SAP/ERP, order management, inventory/ pricing support, and strong customer service and data analysis skills; Spanish a plus.
SAP, ERP
3w
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Sales Support Specialist
Milwaukee, Wisconsin, United States
$45k-$53k/yr HybridFull Time
Proven sales support or customer service experience, strong communication, order management and problem-solving skills; familiarity with ERP/CRM systems a plus.
NetSuite, Magento, Salesforce
2mo
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Customer Experience & Service Transformation Management Advisory Consultant
San Francisco or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Detroit or Nashville or Los Angeles or San Diego
$70k-$206k/yr OnsiteFull Time
4+ YOE4+ years management consulting experience in customer service/support, 3+ years with Cloud (SaaS) and customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), 1+ years with AI/GenAI, client-facing leadership, primary residence within 90 minutes of an Accenture office.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, Artificial intelligence, GenAI, IVR
2w
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Front Desk Campus Support Coordinator (On-site in Milwaukee)
Milwaukee, Wisconsin, United States
OnsiteFull Time
Provide front-desk customer service, manage campus communications, schedule appointments, maintain office supplies, proctor admissions tests, and follow HIPAA/FERPA; must be tech-savvy with Microsoft Office.
Microsoft Office
1mo
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Customer Service Advocate
Fort Wayne or Menomonee Falls or Streamwood
$23-$34/hr OnsiteFull Time
1+ YOEBachelor's degree required; 1+ year customer service experience preferred; skills in account and order management, phone/email communication, and sales support; knowledge of rubber/plastic products, ISO, and technical prints beneficial.
1mo
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Site Manager
Rockford or Lake Geneva or Delavan or Milwaukee
$65k/yr OnsiteFull Time
5+ YOELeads onsite support teams, manages ERP workflows, enforces safety and PPE, analyzes KPIs and customer data, implements improvement and cost-reduction plans. Requires HS diploma, 5+ years in similar role; bachelor\u0002s preferred.
ERP
1mo
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Support Lead Part Time
Milwaukee, Wisconsin, United States
$12/hr OnsitePart Time
1+ YOEHigh school diploma or equivalent, 1+ year management experience, strong communication, multitasking, and customer-service skills; ability to lift up to 25 lbs and work flexible schedules.
3w
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Strategic Customer Quality Leader
Sturtevant, Wisconsin, United States
OnsiteFull Time
15+ YOE15+ years leadership in quality/operations/engineering, OEM customer support, negotiation and conflict resolution, executive communication, and cross-functional leadership.
6d
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Clerical Support Services
Racine, Wisconsin, United States
$18/hr OnsiteFull Time
High school diploma or GED; customer service, organizational, time-management, multitasking, independent work, attention to detail, and Microsoft Office skills required.
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Shared Drive
3w
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Helpdesk Support Analyst I
Menomonee Falls, Wisconsin, United States
$25/hr HybridFull Time
1+ YOEAssociate degree or equivalent, 1+ year related experience, strong troubleshooting, customer-focused communication, equipment configuration, and time-management skills.
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