184 customer support manager jobs at 86 companies in Liberty, NC
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Director of Customer Support
Cary, North Carolina, United States
$125k-$140k/yrHybridFull Time
VidendumLondon Stock Exchange: VID: Manufacturer of professional equipment for image capture and content creation.
8+ YOE5+ MgmtBachelor’s degree and 8–10 years in technical or customer support, including 5+ years in leadership. Requires global team management, hardware support, analytics, escalation management, and strong communication skills.
McKessonNew York Stock Exchange: MCK: Distributes pharmaceuticals and provides healthcare information technology solutions.
3+ YOERequires 3+ years of subject matter experience, leadership capabilities, and an associate degree or higher. Call center supervision, technology, software, phone systems, communication, and teamwork skills preferred.
ClinisysNYSE: ROP: Global provider of diagnostic informatics software for laboratories.
6+ YOE3+ MgmtBachelor's degree in a technical discipline; 6–8 years of software product support experience; 3 years leading distributed teams; strategic partnership, process improvement, AI, and communication skills.
Preferred Living: Develops and manages luxury apartment communities.
5+ YOE5+ Mgmt5+ years leading customer service or technical support teams (5+ people), experience managing remote/international teams, proficiency with Zoho Desk/Salesforce/Zendesk/Microsoft Teams/Zoom, strong leadership and process-improvement skills.
Zoho Desk, Salesforce, Zendesk, Microsoft Teams, Zoom, EOS®
Universal Stone Imports: An importer and distributor of natural stone products serving national customers and supporting sales and logistics.
2+ YOEHigh school diploma and 2 years customer service/sales/admin experience required; Microsoft Office, ERP & CRM experience recommended; strong written/verbal communication, organization, and time management skills.
UPSNYSE: UPS: Global provider of package delivery and supply chain logistics.
0+ YOERequires 0–4 years in customer success, support, or related customer-facing roles, SMB account management experience, organizational skills, data-driven thinking, and excellent written communication.
Western & Southern Financial Group: Provider of life insurance, annuities, and retirement investment solutions.
Supervisory experience managing client support teams, strong written and verbal communication, customer service and problem-resolution skills, ability to coordinate multiple tasks, travel within agency, associate degree preferred, knowledge of word processing/spreadsheet/database applications.
Technical Support Specialist - Metabolomics Kits (Europe)
United Kingdom or Germany or Research Triangle Park
RemoteFull Time
Metabolon: Provides metabolomics analysis services for life sciences research.
3+ YOEBachelor's in a life science,3+ years relevant lab/technical support experience,experience with LC-MS and metabolomics,ability to support customers remotely and create support documentation,knowledge of major LC/MS platforms and case management tools.
Integrated Bioinformatics Platform (IBP), Salesforce Service Cloud, Microsoft Teams, Xcalibur, MassHunter, Analyst, MassLynx, Thermo Fisher, SCIEX, Agilent, Waters
AlphaBEST Education: Provides before and after school enrichment and summer programs.
2+ YOEBilingual English-Spanish customer service professional with two years of experience, excellent verbal and written communication, customer satisfaction experience, and student management system and billing support abilities.
Department of Veterans Affairs: Provides healthcare and benefit programs for United States veterans.
1+ YOE1+ MgmtOne year of specialized experience at the GS-12 level, including expert administrative, analytical, technical, customer service, resource management, and supervisory experience; U.S. citizenship required.
USAJOBS, USA Hire, Personal Identity Verification (PIV), GSA
Alamance Foods: Manufacturer of private-label whipped dairy and novelty food products.
2+ YOE2+ years customer service or account support, strong communication and problem-solving, high attention to detail, proficiency with Microsoft Excel/Outlook/Teams, ability to manage multiple priorities.
Microsoft Excel, Microsoft Outlook, Microsoft Teams, ERP
Customer Service Representative, Reliability (9.18 class)
Morrisville, North Carolina, United States
OnsiteFull Time
Charter CommunicationsNASDAQ: CHTR: Provides broadband connectivity, cable, and mobile communication services.
High school diploma or equivalent; English proficiency; strong organization, time management, interpersonal, multitasking, active listening, problem-solving, and customer support skills.
LabcorpNYSE: LH: Provides clinical laboratory testing and drug development services globally.
7+ YOEBachelor's degree and 7+ years in B2B healthcare, life sciences, or healthcare technology marketing, including 2+ years in RWD/RWE, integrated campaigns, sales enablement, and consultative B2B support.
EnrollHere: Integrated Medicare platform for agency sales, compliance, and enrollment.
2+ YOERequires 2–4 years in technical or customer support, hands-on Intercom experience, ticketing-system experience, browser troubleshooting, excellent writing, and ability to manage priorities remotely.
Intercom, Zendesk, Freshdesk, Jira Service Management, Notion, developer tools, console logs, HTML, CSS, United Healthcare, Aetna, MetLife, Talkspace
Industrial Physics: Manufacturer of material and packaging testing and inspection equipment.
3+ YOE3+ years administrative/customer support experience, strong organization and communication, Salesforce and Teams experience, ability to manage quotes, schedules, and technical information, reliable attendance and flexibility.
HumacyteNasdaq: HUMA: Develops universally implantable bioengineered human tissues for medical treatments.
5+ YOE5+ years IT support experience; strong Microsoft 365 and Intune skills; patch management and basic networking knowledge; excellent customer service, communication, and onboarding/offboarding experience.
Microsoft 365, Exchange Online, SharePoint, Teams, Outlook, Microsoft Intune, Azure Update Manager, ManageEngine, Azure, AWS
Sensaria: Global manufacturer and fulfillment partner for custom wall decor.
2+ YOE2+ years in customer support/inside sales or account coordination; experience with CRM platforms (Salesforce, HubSpot); strong written/verbal communication, organization, and ability to manage high inbound volume.
Preston Communities: Develops, owns, and manages multi-family residential apartment communities.
3+ YOE3+ years property management experience, college degree preferred, valid driver’s license and insurance, strong customer service and leasing background, ability to travel between properties and lead onsite teams.
Microsoft Word, Microsoft Excel, Microsoft Teams, OneSite/Realpage
Hoffman & Hoffman: Provides commercial HVAC, building automation, and mechanical service solutions.
2+ YOERequires 2+ years of inside sales or account management experience, preferably in HVAC, construction, or service; bachelor's degree preferred; valid driver's license; strong communication, organization, sales, and customer service skills.
Microsoft Excel, Microsoft Word, Microsoft Outlook