46 customer support manager jobs at 34 companies in Marshalltown, IA
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Manager, Client Support (Core)
Des Moines, Iowa, United States
$75k-$95k/yr HybridFull Time
5+ YOE3+ MgmtMinimum 3 years management experience and 5 years customer service experience; experience with ticketing software preferred; strong verbal and written communication and management skills.
1w
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Customer Operations Manager
Des Moines, Iowa, United States
OnsiteFull Time
5+ YOE3+ MgmtAssociate degree required; 5+ years in customer service, operations, or support leadership; 3+ years managing employees; process improvement, metrics, project management, and Microsoft 365 skills.
Microsoft 365, Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Teams, Acumatica, Enterprise Resource Planning (ERP), Employee Stock Ownership Plan (ESOP), Flexible Spending Account (FSA)
1w
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Program Support Worker
Des Moines, Iowa, United States
$19-$28/hr OnsiteFull Time
Requires two years of post-secondary education in a related field or equivalent experience, customer service, data use, Microsoft Office proficiency, organization, communication, and ability to manage priorities.
Microsoft Office, Electronic Medical Record (EMR), CareWare
3w
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Fueling Operations Support Manager - REMOTE
Austin or Albany or Annapolis or Atlanta or Augusta or Baton Rouge or Bismarck or Boise or Boston or Carson City or Charleston or Cheyenne or Columbia or Columbus or Concord or Denver or Des Moines or Dover or Frankfort or Hagåtña or Harrisburg or Hartford or Helena or Honolulu or Indianapolis or Jackson or Jefferson City or Juneau or Lansing or Lincoln or Little Rock or Madison or Montgomery or Montpelier or Nashville or Oklahoma City or Olympia or Phoenix or Pierre or Providence or Raleigh or Richmond or Sacramento or Saint Paul or Salem or Salt Lake City or San Juan or Santa Fe or Springfield or Charlotte Amalie or Tallahassee or Topeka or Trenton or Washington
$75k/yr RemoteFull Time
5+ YOERequires a high school diploma/GED, 5+ years in fuel systems, facility maintenance management, or environmental compliance, and 1–3 years of customer relationship experience.
Microsoft Office, Microsoft Excel, Automatic Tank Gage (ATG), Turbine Transfer Pumps (STP), Under Dispenser Containment (UDC)
2mo
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Customer Experience & Service Transformation Management Advisory Consultant
San Francisco or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Detroit or Nashville or Los Angeles or San Diego
$70k-$206k/yr OnsiteFull Time
4+ YOE4+ years management consulting experience in customer service/support, 3+ years with Cloud (SaaS) and customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), 1+ years with AI/GenAI, client-facing leadership, primary residence within 90 minutes of an Accenture office.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, Artificial intelligence, GenAI, IVR
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Customer Service Lead / Office Coordinator
Des Moines, Iowa, United States
OnsiteFull Time
3+ YOEHigh school diploma required (associate preferred), 3+ years customer service/sales support/office administration, leadership experience preferred, proficiency with Microsoft Office/Excel, ERP familiarity, strong communication and organization.
Microsoft Office, Microsoft Excel, ERP
2mo
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Office Manager / Executive Assistant
Clive, Iowa, United States
$18-$25/hr HybridFull Time
Organized, customer-focused administrative support including phone/email management, scheduling, AP/AR support, inventory tracking, and basic accounting; prior office administration experience preferred; proficiency with email, calendars, and spreadsheets.
3w
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Triage and Support Supervisor (Night Shift)
Des Moines, Iowa, United States
OnsiteFull Time
2+ YOE2+ Mgmt2 years technical and 2 years supervisory experience in data center/NOC or technical support; familiarity with cloud, virtualization, networking, backup, monitoring, and ServiceNow; US work authorization required.
ServiceNow, Windows, Linux, IBMi, VMware, Nutanix, Hyper-V, Dell, HP, AWS, Azure, Veeam, Commvault, Carbonite, eVault, WAN, LAN, SDWAN, Cisco ASA, Fortigate, Sonicwall, Palo Alto, Zabbix, ScienceLogic, Nagios, Pure, NetApp, IBM, ITSM
1w
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Office Manager
Waterloo, Iowa, United States
$46k-$56k/yr OnsiteFull Time
Requires organization, communication, confidentiality, office software proficiency, and relevant office management, administrative, customer service, business management, or supervisory experience. Must pass state, federal, and child abuse background checks.
Sage Intacct, Bloomerang, ACES, RingCentral
3w
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Customer Service Representative Nights and Weekend
Cedar Falls, Iowa, United States
OnsiteFull Time, Part Time
Provide superior customer service, perform front-desk tasks, support new member sales, handle phone inquiries, and assist with member account management.
1w
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Support Center Team Supervisor
Waterloo or Onalaska
OnsiteFull Time
4+ YOECollege degree in information services, business supervisory management, or related field; 4 years of customer service experience; technical troubleshooting, Windows systems, communication, analytical, and leadership skills.
Windows, PCs, servers, Microsoft Office
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Support Center Team Supervisor
Waterloo or Onalaska
OnsiteFull Time
4+ YOECollege degree in information services, business supervisory management, or related field; 4 years of customer service experience; supervisory or call center experience preferred; technical troubleshooting and communication skills required.
Windows
1w
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Account Manager of Client Services / Skilled Nursing / Long-Term Care Pharmacy Services
Des Moines or Iowa
FieldFull Time
3+ YOEBachelor's degree or equivalent experience and 3–5 years in client management, customer service, or client support, preferably in healthcare or business-to-business settings. Requires Microsoft Office proficiency and project management experience.
Microsoft Office, CRM
1mo
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Route Service Manager - UniFirst (Milan, IL)
Iowa or Illinois or Waterloo or Grundy Center or Milan
OnsiteFull Time
Manage and develop route teams, grow customer accounts, negotiate renewals, and support location operations; high school diploma or GED required, valid non-commercial driver\u0019s license, DOT physical, ability to lift 50 lbs.
Microsoft Office
1mo
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Field Access Manager, Central
San Mateo or Aurora or Chicago or Des Moines or Milwaukee or Minneapolis or Saint Louis
$190k-$215k/yr RemoteFull Time
7+ YOE7+ years pharma/biotech patient or market access experience, 2 years specialty pharmacy/patient support experience, Bachelor’s degree, expertise in payer policies, compliance, and customer-facing technology.
Salesforce, CRM
3w
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Document Management Specialist
Madison or United States or Sioux Falls or Ankeny
$20-$31/hr OnsiteFull Time
2+ YOEAssociate degree and two years of clerical support experience or equivalent; strong communication, customer service, deadline management, and invoicing skills required. Factoring knowledge preferred.
1mo
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International Trust Operations Manager
Ireland or Seattle or Vancouver or Austin or Boulder or Ankeny or Reading or Ho Chi Minh City
OnsiteFull Time
3+ YOE3–5 years GRC/audit/compliance or trust operations experience, familiarity with SOC 2/ISO 27001, GDPR, customer security questionnaires, risk and third-party assessments, strong communication and audit support skills.
Claude, Copilot
1mo
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Service Coordinator
Des Moines, Iowa, United States
$26-$31/hr OnsiteFull Time
Coordinate and manage service work orders end-to-end, communicate with customers, support billing/collections, order parts, manage subcontractors, and use Microsoft 365.
Microsoft 365
1w
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Entertainment Team Supervisor
Ames, Iowa, United States
$21-$34/hr OnsiteFull Time
Supervise entertainment associates, assist customers, maintain displays, stock merchandise, fulfill orders, and support accurate, positive customer service in a retail store.
Walmart+, Live Better U, Walmart Academy
3d
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Body Shop Admin Assistant
Marshalltown, Iowa, United States
OnsiteFull Time
Customer service-focused candidate with strong time management, technology skills, teamwork, positive attitude, and a clean, valid driving record.
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