256 customer support manager jobs at 165 companies in Oak Park, CA
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Customer Support Manager
Santa Monica or Los Angeles
$110k-$120k/yrOnsiteFull Time
Plug: Online marketplace for trading and auctioning used electric vehicles.
5+ YOE5+ years in customer support or operations, experience building/scaling support functions, creating SOPs/SLAs/dashboards, cross-functional collaboration, hands-on with Zendesk/HubSpot/Salesforce, familiarity with workflow automation and AI-enabled triage.
Requires leadership, multitasking, organization, customer service and supervisory experience, computer literacy, and proficiency with measurement units and tolerancing; automotive quality knowledge preferred.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
3+ YOE3-5 years in sales support, customer service, or related roles; contract/billing operations experience; attention to detail; Bachelor's degree or equivalent experience; strong communication and problem-solving skills.
NEOGOV: SaaS human resources solutions for public sector workforce management
1+ YOERequires 1+ year in training, implementation, or technical support; technical support or SaaS experience; analytical, communication, and time-management skills; and a bachelor's degree, preferably in human resources.
TrelleborgNasdaq Stockholm: TREL B: Manufactures polymer-based solutions for sealing, damping, and protecting applications.
1+ YOEMinimum 1 year customer service experience; associate degree preferred; familiarity with AS9100 and order management beneficial; strong communication, organization, and problem-solving; able to travel up to 10% and eligible to travel internationally (must be a U.S. person).
Fanatics: A global digital sports platform for merchandise and collectibles.
Fluent Japanese; customer support experience in English and Japanese; trading card knowledge; strong problem-solving, communication, multitasking, and time-management skills; MS Suite proficiency; evening and weekend flexibility.
Microsoft Word, Microsoft Outlook, Microsoft Excel
Hitachi VantaraTokyo Stock Exchange: 6501: Provides data storage, infrastructure, and digital solution services.
15+ YOERequires 15+ years in product management, services portfolio management, support services, pricing, or customer success within enterprise technology, plus expertise in support economics, pricing, renewals, margins, and cross-functional leadership.
Nevada or California or New Mexico or Colorado or El Paso or Arizona or Utah or Washington or Oregon or Los Angeles or Idaho or Montana or Wyoming
$22-$23/hrRemoteFull Time
Rippling: Unified platform managing workforce HR, IT, and finance operations
0+ YOEBachelor's or associate's degree preferred; 0–4 years of work or internship experience, problem-solving, time management, prioritization, and excellent written and verbal communication skills.
Customer Relationship Management (CRM), Microsoft 365, Slack
SaniSure: Designs and manufactures single-use bioprocessing and fluid management systems.
6+ YOE1+ Mgmt6+ years in customer service or sales support with ≥1 year supervisory experience; manufacturing/ISO-regulated industry experience; proficiency in ERP (Syteline), CRM, and Microsoft Office; strong leadership, analytical, and communication skills.
Syteline, CRM, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint
Customer Success Account Manager - Simi Valley, CA
Simi Valley or Van Nuys or Woodland Hills
$70k-$123k/yrFieldFull Time
UPSNYSE: UPS: Global provider of package delivery and supply chain logistics.
0+ YOE0–4 years in customer success, support, or related customer-facing roles; SMB account management experience; strong organization, data-driven thinking, and excellent written communication.
Dulles or Laurel or Philadelphia or Whitehall or Austin or Houston or Carrollton or Fort Worth or Corpus Christi or San Antonio or Los Angeles or Garden Grove or San Diego or San Francisco or Sacramento or Phoenix or Las Vegas or Saratoga Springs or Vancouver or Kennewick or Redmond
$91k-$157k/yrHybridFull Time
Southland Industries: Provides integrated mechanical, electrical, and plumbing building systems solutions.
7+ YOE3+ MgmtBachelor’s degree or equivalent experience, 7+ years in IT support, 3+ years leading service desk teams, ITSM and queue management expertise, analytical and customer-service skills; ITIL preferred.
2+ YOE1+ Mgmt2+ years in customer support; 1+ year in lead/supervisory role; HubSpot proficiency; strong organizational and communication skills; on-site in LA area.
DSI Systems: Provider of retail sales enablement and business support services.
Requires strong customer service, communication, multitasking, problem-solving, technology, and stress-management skills. Wireless, retail, technical support, call center, or retail support experience is preferred.
Charlotte or South Carolina or San Francisco or Los Angeles or New York City
$150k-$181k/yrOnsiteFull Time
Scout Motors: Designs and manufactures all-electric rugged SUVs and trucks.
10+ YOE2+ MgmtRequires 10+ years in customer experience, support, or contact center quality, 2+ years of leadership and vendor experience, analytical and stakeholder skills, a bachelor's degree or equivalent, and a driver's license.
Entertainment Partners: Provides payroll and workforce management for entertainment productions.
3+ YOERequires 3+ years of customer service or technical/SaaS support experience, strong communication, critical thinking, troubleshooting, organization, and time management skills. Salesforce or Intercom experience preferred.
Department of Veterans Affairs: Provides healthcare, benefits, and cemetery services to military veterans.
1+ YOE1+ MgmtU.S. citizen, proficient in English, minimum one year leading/supervisory experience of MSAs or equivalent administrative patient support staff, customer-service experience, ability to manage staff, analyze data, and complete mandatory trainings.
Inside Sales & Customer Support Representative (Woodland Hills, CA, US, 91367)
Woodland Hills, California, United States
$50k-$60k/yrRemoteFull Time
ASSA ABLOYNasdaq Stockholm: ASSA B: Global manufacturer of locks and automated entrance systems.
3+ YOEAssociate or bachelor’s degree; 3+ years in customer service, order management, or sales support; strong communication; MS Office and ERP proficiency; CRM experience; Spanish a plus; hospitality experience a plus.
MS Office, ERP systems (Oracle, QuickBooks, SAP), CRM Systems (SFDC, MS Dynamics 360)
Envoy AirNASDAQ: AAL: Provides regional flight and ground services for American Airlines.
3+ MgmtScheduling and dispatching staff for airport support services, managing assignments during irregular operations, supervising breaks, and communicating clearly under pressure.
AVTECH, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook