28 customer support manager jobs at 15 companies in Pekin, IL
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Store Support
Peoria, Illinois, United States
$16-$18/hrOnsiteFull Time
The Home DepotNYSE: HD: Operates retail stores selling home improvement and construction products.
Perform non-sales store support including order fulfillment, customer assistance, administrative tasks, cash/program compliance; detail-oriented, good time management, integrity, able to work with little supervision.
Spanish Bilingual Remote Customer Service Representative
Peoria or Chicago
$19-$21/hrRemoteFull Time, Seasonal
GetInsured: Provides SaaS platforms for health insurance exchanges and government services.
Provide remote inbound/outbound customer support via phone/chat, manage accounts, perform application data entry, complete paid training, pass background check and drug test, and maintain a dedicated wired home workspace (100 mb/s ethernet).
CaterpillarNYSE: CAT: Manufactures construction equipment, mining machinery, and industrial engines.
Industry knowledge, customer focus, critical thinking, relationship management, business development, value selling, and progressive sales, aftermarket, technical support, or project management experience. Bachelor's degree or equivalent preferred.
Heritage Tractor: Sells and services farming machinery and agricultural equipment.
Support service department operations including scheduling technicians, managing work orders through invoicing, communicating with customers, and ensuring productivity, warranty processing, and DOT vehicle maintenance compliance.
Kinsley Group: A dealership providing equipment sales and service with a focus on customer support and service department operations.
Provide leadership and supervision of service technicians, coordinate and schedule jobs, manage work order lifecycle from opening to invoicing, communicate with customers, support warranty processing, and use dealership applications and Microsoft Office; high school diploma or equivalent.
Microsoft Office, TMS, John Deere applications, Internet
Dollar TreeNASDAQ: DLTR: Operates discount variety stores selling household and seasonal merchandise.
Support store operations, customer service, merchandising, opening/closing, basic record keeping; ability to read operational directives; ability to lift up to 55 lbs and perform frequent walking/standing.
OSF HealthCare: Integrated health system providing medical and hospital care services.
1+ YOEHigh school diploma/GED, 1 year of NOS/Patient Care Liaison or similar experience; excellent interpersonal and Microsoft software skills. Preferred: 2 years customer service, ProNet, Vocera, Epic experience.
Sparkle Express Car Wash: Providing automated car wash and vehicle cleaning services.
Supervise site operations, lead shifts, train and mentor team, support deposits and opening/closing duties; leadership or supervisory experience in retail/hospitality/customer service preferred.
The Kroger Co.NYSE: KR: Operates supermarkets, pharmacies, and jewelry stores across America.
Customer service experience, effective communication, basic math knowledge, and ability to work cooperatively, manage conflict, follow directions, and support diverse customers.
Point of Sale (POS), SNAP EBT, Offline SNAP EBT, WIC
Direct Line Communications: Full-service telecommunications outside plant contractor.
High school diploma or equivalent required; one year of customer service, administrative support, project coordination, billing, or related experience preferred. Requires Microsoft Office, strong Excel, communication, organization, and problem-solving skills.
Club Car Wash: Operates an extensive network of automated car wash facilities.
Must be 18+, strong work ethic, able to stand long periods, lift up to 50 lbs, provide excellent customer service, train and support team members, work outdoors in varying weather.
Advance Auto PartsNYSE: AAP: Sells automotive aftermarket parts and accessories to consumers and professionals.
Commercial sales role requiring automotive systems and parts knowledge, customer relationship management, supervisory support, ability to lift up to 50-100 lbs, and proficiency with Microsoft Word and Excel.
Microsoft Word, Microsoft Excel, POS, Parts lookup systems, inventory systems
WalmartNYSE: WMT: Operates a chain of hypermarkets, discount stores, and grocery stores.
Supervise food and consumables operations, support customers, maintain product quality and displays, and ensure departments are clean, stocked, and customer-ready.