663 customer support manager jobs at 340 companies in Illinois
2mo
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Manager, Customer Support
Chicago or Dallas or Atlanta
$75k-$105k/yr RemoteFull Time
5+ Mgmt5+ years leading contact center or customer support escalation teams; strong data analysis; experience with Jira, Confluence, Salesforce Service Cloud; ability to manage escalations, drive processes, and coach teams. Bachelor’s degree preferred.
Jira, Confluence, Salesforce Service Cloud
2mo
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Manager, Customer Support
Chicago, Illinois, United States
$109k-$130k/yr HybridFull Time
4+ YOE3+ Mgmt4+ years in customer support with 3+ years leading a team; strong communication; data-driven; experience with SaaS; remote/global collaboration.
1mo
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Customer Support Supervisor
Geneva, Illinois, United States
$66k-$80k/yr HybridFull Time
3+ YOESupervise non-exempt team, support order fulfillment and customer service, analyze data, implement process improvements; bachelor's degree or 3-5 years related experience; strong communication and Microsoft Office skills.
Microsoft Office
18h
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Customer Support Representative
Oak Forest, Illinois, United States
$20-$24/hr OnsiteFull Time
2+ YOEHigh school diploma or GED, 2+ years of customer service experience, strong time and project management skills, Microsoft Office proficiency, and excellent written and verbal communication.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Outlook
2w
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Customer Support Specialist
Schaumburg or Georgia
$41k-$57k/yr HybridFull Time
1+ YOEHigh school diploma, 1+ year customer service experience in a high-volume environment, proficiency with Microsoft Office and Salesforce preferred, strong communication, math, time-management, and problem-solving skills.
Salesforce, FleetView, P2P, VIM, Microsoft Office
1w
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Technical Customer Support Lead
Addison, Illinois, United States
$98k-$108k/yr OnsiteFull Time
3+ YOEBachelor's degree or equivalent, 3+ years technical customer support or field service experience, mechanical aptitude, troubleshooting skills, service coordination, CRM and Microsoft Office proficiency, willingness to travel up to 20%.
Microsoft Office, Microsoft Dynamics, Salesforce, CRM, ERP
2w
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Senior Customer Support Lead
Crum Lynne or Chicago
$83k-$120k/yr HybridFull Time
Experience managing 24x7 service desk teams with SLAs/KPIs, ITIL processes, performance management, staffing, metrics review, incident coordination, and cross-functional collaboration.
Remedy/ITSM, Salesforce
3mo
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FSQA Customer Support Manager
Aurora, Illinois, United States
$98k-$146k/yr OnsiteFull Time
OSI Group: Global food processing providing concept-to-table solutions.
5+ YOE5+ years in the food industry; strong analytical and communication skills; SAP QM experience; MS Office proficiency; travel up to 30%; BA/BS preferred; sensory evaluation desired.
SAP, Microsoft Office
2mo
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Customer Service Manager
Northbrook, Illinois, United States
$22-$26/hr OnsiteFull Time
Manage customer service operations; oversee inbound inquiries; coordinate with support; ensure deadlines and client requirements; full-time.
1d
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Customer Success Manager
Chicago or Tampa or Portland or Overland Park or Seattle or Phoenix or Texas
$95k-$126k/yr RemoteFull Time
Experience supporting customers in SaaS, legal technology, or eDiscovery; ability to teach users, simplify complex technology, manage stakeholders, and communicate effectively.
Epiq AI, Epiq Discover, Epiq Assist
1mo
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Customer Success Manager
Chicago, Illinois, United States
$60k-$70k/yr HybridFull Time
2+ YOEManage customer onboarding, training, support and renewals; 2+ years in relationship-focused roles; strong communication, data comfort, CRM experience; coachable and proactive.
HubSpot, FullStory, Slack
2mo
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Customer Success Manager
Chicago, Illinois, United States
HybridFull Time
SPARETECH: A software building AI-powered maintenance and spare-parts solutions to reduce MRO spend and optimize inventory for manufacturers.
1+ YOE1-3 years in Customer Success, Solutions Engineering, Support, or Technical Sales (software or manufacturing preferred); strong stakeholder management, problem-solving, product knowledge, and self-starter mindset.
3d
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Customer Support Specialist (Pet Insurance) - Hybrid Position
Downers Grove, Illinois, United States
$45k/yr HybridFull Time
5+ YOERequires 5+ years of customer service experience, 2+ years of insurance experience, strong communication and problem-solving skills, and the ability to manage difficult interactions in a high-volume environment.
15h
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Regional Service Support Manager
Elgin or Florida
$85k-$95k/yr FieldFull Time
5+ YOEBachelor's degree and 5+ years of vehicle service, repair, fluid power, electronics, or related technology experience. Requires technical training, troubleshooting, customer support, and dealer management capabilities.
ESG Service Cloud
6d
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IT Specialist (Customer Support)
Scott Air Force Base, Illinois, United States
$109k-$142k/yr OnsiteFull Time
1+ YOEOne year of specialized experience equivalent to GS-12 supporting IT users, managing IT projects and service desks, and serving as a contracting officer's representative or alternate; Secret clearance required.
USA Hire, USAJOBS, Microsoft Windows, Microsoft Office, SF-50, OGE 278, OGE450
1w
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Customer Solutions Team Manager
Atlanta or Boston or Chicago or Dallas or Denver or Detroit or Houston or Los Angeles or New York City or Philadelphia or Sacramento or San Diego or San Francisco or San Jose or Seattle
$110k-$135k/yr RemoteFull Time
7+ YOE2+ MgmtRequires 7+ years in customer support or experience, 2–3 years managing, experience managing managers or senior agents, strong leadership and analytics skills, driver's license, passport, and bachelor's degree or equivalent.
3w
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Client Support Manager
Plano or Buffalo Grove or Chicago or Philadelphia or Dallas
$79k-$89k/yr HybridFull Time
3+ YOEBachelor's degree preferred, 3+ years building or managing client relationships, excellent communication and relationship-building skills.
3d
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Customer Success Manager, User Engagement
Chicago or Kennesaw or Dallas or Indianapolis or Philadelphia or Waltham
$99k-$173k/yr HybridFull Time
5+ YOEBachelor's degree, 5+ years in SaaS customer success and healthcare knowledge required. Requires project management, CRM familiarity, clinical decision support knowledge, executive engagement, and excellent communication skills.
SaaS, clinical decision support (CDS), customer success platforms, CRMs
1mo
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Customer Success Manager – Tableau
Chicago or Atlanta or Seattle or Indianapolis
$123k-$186k/yr HybridFull Time
3+ YOE3+ years customer success or SaaS experience; strong consulting and communication skills; Tableau Desktop Specialist and Tableau Data Analyst certifications required; 3+ years supporting Tableau customers; working knowledge of Tableau Desktop, Cloud/Server, and Prep.
Tableau Desktop, Tableau Cloud, Tableau Server, Tableau Prep, Journey Builder, Commerce Promotions, Sales Cloud, Service Cloud, Salesforce
1w
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VP of Customer Experience & Support
Elk Grove Village, Illinois, United States
OnsiteFull Time
10+ MgmtRequires 10+ years of customer service or customer success leadership, experience scaling customer-facing teams, strategic and operational leadership, cross-functional collaboration, executive communication, and CRM technology expertise.
Salesforce, Zendesk, ServiceNow, CRM, Flex, Edge
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