341 customer support manager jobs at 197 companies in Porter, IN
2mo
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Manager, Customer Support
Chicago or Dallas or Atlanta
$75k-$105k/yr RemoteFull Time
5+ Mgmt5+ years leading contact center or customer support escalation teams; strong data analysis; experience with Jira, Confluence, Salesforce Service Cloud; ability to manage escalations, drive processes, and coach teams. Bachelor’s degree preferred.
Jira, Confluence, Salesforce Service Cloud
2mo
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Manager, Customer Support
Chicago, Illinois, United States
$109k-$130k/yr HybridFull Time
4+ YOE3+ Mgmt4+ years in customer support with 3+ years leading a team; strong communication; data-driven; experience with SaaS; remote/global collaboration.
4w
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Customer Support Lead
Griffith, Indiana, United States
$24/hr OnsiteFull Time
3+ YOE2+ Mgmt2+ years supervising and 3+ years customer support experience; strong communication, de-escalation, coaching skills; experience with Google Workspace and support platforms.
Google Workspace, Shopify, Gorgias, ShipStation, AfterShip Returns, Agorapulse
1w
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Customer Support Representative
Oak Forest, Illinois, United States
$20-$24/hr OnsiteFull Time
2+ YOEHigh school diploma or GED, 2+ years of customer service experience, strong time and project management skills, Microsoft Office proficiency, and excellent written and verbal communication.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Outlook
1mo
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Senior Customer Support Lead
Crum Lynne or Chicago
$83k-$120k/yr HybridFull Time
Experience managing 24x7 service desk teams with SLAs/KPIs, ITIL processes, performance management, staffing, metrics review, incident coordination, and cross-functional collaboration.
Remedy/ITSM, Salesforce
1d
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Building Products Customer Support Specialist
Calgary or Downers Grove or Milwaukee or United States or China or Canada or United Arab Emirates or Mexico
OnsiteFull Time
3+ YOERequires 3–5 years in customer service or account management, strong communication, organization, problem-solving, and computer skills; experience with technical products, manufacturing, ERP, blueprints, or CAD is valued.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, JD Edwards ERP, Project Center NEXT, AutoCAD, eCommerce, EDI, Foxit, Adobe Editor
3mo
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Customer Service Manager
Northbrook, Illinois, United States
$22-$26/hr OnsiteFull Time
Manage customer service operations; oversee inbound inquiries; coordinate with support; ensure deadlines and client requirements; full-time.
1w
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Customer & Sales Support Specialist (Cement)
Lansing, Illinois, United States
$26-$32/hr OnsiteFull Time
1+ YOEHigh school diploma or equivalent required; 1–2 years of customer support, transportation management, or related experience preferred. Requires Microsoft Office proficiency and strong communication, organizational, and problem-solving skills.
Microsoft Office Suite, Microsoft Excel, Microsoft Word, Microsoft Outlook, Salesforce, Apex
1mo
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Customer Success Manager
Chicago, Illinois, United States
$60k-$70k/yr HybridFull Time
2+ YOEManage customer onboarding, training, support and renewals; 2+ years in relationship-focused roles; strong communication, data comfort, CRM experience; coachable and proactive.
HubSpot, FullStory, Slack
2mo
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Customer Success Manager
Chicago, Illinois, United States
HybridFull Time
SPARETECH: A software building AI-powered maintenance and spare-parts solutions to reduce MRO spend and optimize inventory for manufacturers.
1+ YOE1-3 years in Customer Success, Solutions Engineering, Support, or Technical Sales (software or manufacturing preferred); strong stakeholder management, problem-solving, product knowledge, and self-starter mindset.
6d
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Customer Success Manager
Chicago, Illinois, United States
$80k-$110k/yr HybridFull Time
3+ YOERequires 3+ years in financial services or fintech, 1+ year in sales, support, or account management, strong client relationship and communication skills, and knowledge of capital markets; bachelor's degree preferred.
1mo
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Client Support Manager
Plano or Buffalo Grove or Chicago or Philadelphia or Dallas
$79k-$89k/yr HybridFull Time
3+ YOEBachelor's degree preferred, 3+ years building or managing client relationships, excellent communication and relationship-building skills.
2w
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Customer Success Manager, User Engagement
Chicago or Kennesaw or Dallas or Indianapolis or Philadelphia or Waltham
$99k-$173k/yr HybridFull Time
5+ YOEBachelor's degree, 5+ years in SaaS customer success and healthcare knowledge required. Requires project management, CRM familiarity, clinical decision support knowledge, executive engagement, and excellent communication skills.
SaaS, clinical decision support (CDS), customer success platforms, CRMs
2mo
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Customer Success Manager – Tableau
Chicago or Atlanta or Seattle or Indianapolis
$123k-$186k/yr HybridFull Time
3+ YOE3+ years customer success or SaaS experience; strong consulting and communication skills; Tableau Desktop Specialist and Tableau Data Analyst certifications required; 3+ years supporting Tableau customers; working knowledge of Tableau Desktop, Cloud/Server, and Prep.
Tableau Desktop, Tableau Cloud, Tableau Server, Tableau Prep, Journey Builder, Commerce Promotions, Sales Cloud, Service Cloud, Salesforce
3mo
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Customer Escalation and Incident Manager
LaPorte, Indiana, United States
$60k-$70k/yr OnsiteFull Time
5+ YOE5+ years in customer experience, support, or ops; able to manage complex issues end-to-end; strong communication and cross-functional collaboration; data-driven decision making.
1d
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Customer Care Manager - State Farm Agent Team Member
New Lenox, Illinois, United States
$34k-$42k/yr OnsiteFull Time
Requires customer service, office management, or administrative support experience, excellent communication and organizational skills, attention to detail, and ability to manage multiple priorities. State insurance licenses required before starting.
2mo
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Store Support
Matteson, Illinois, United States
$17-$19/hr OnsiteFull Time
Provides non-sales store support: order fulfillment, customer assistance, lot support, cash handling, administrative tasks; must be detail-oriented, have time management skills, integrity, and ability to work with little supervision.
1w
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Talent Manager (Administrative & Customer Support)
Oakbrook Terrace, Illinois, United States
$50k-$65k/yr HybridFull Time
2+ YOE2+ years of business development experience in a metrics-driven environment, including new-business success; administrative or customer support experience preferred; BA/BS preferred; Microsoft Office, Windows, and Salesforce knowledge.
Microsoft Windows, Microsoft Office, Salesforce
2w
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Work From Home - Client Support Manager
South Bend, Indiana, United States
RemoteFull Time
Customer service dedication, strong communication and interpersonal skills, team leadership ability, and commitment to professional growth and work-life balance.
Zoom
2mo
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Support Engagement Lead
New York City or Austin or Berlin or Bucharest or Chicago or Dubai or Jakarta or London or Paris or San Francisco or São Paulo or Singapore or Seoul or Sydney or Tokyo
$85k-$113k/yr HybridFull Time
3+ YOEBachelor's degree or equivalent experience; 3+ years client-facing SaaS experience with 2+ years technical support and 1+ years account management; strong communication, analytical skills, and experience with case management tools, APIs and basic SQL.
Salesforce, Zendesk, APIs, SQL, Postman, Snowflake, Snowsight, Braze, BrazeAI, Swift, Java, Kotlin, Kibana, Datadog, HTML, CSS, JavaScript, Ruby
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