215 customer support manager jobs at 145 companies in Rogers, MN
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Manager, Customer Support (Remote)
Bloomington or Amherst
RemoteFull Time
Neumo: Provides integrated software and payment solutions for government agencies.
5+ YOE2+ MgmtRequires 5+ years in customer support, including 2+ years leading teams, strong leadership and communication skills, problem-solving ability, and experience with cross-functional projects and support tools.
Reliable Premium Management: Simplifies workers' compensation payments for businesses and payroll providers.
2+ YOE2+ Mgmt2–4 years customer support experience with at least 2 years leading/coaching teams; metrics-driven (retention, SLAs, quality); CRM experience (HubSpot preferred); strong communication and escalation skills; comfortable with technology and dashboards.
Senior Manager of Customer Support | Automotive Aftermarket
Austin or Dublin or Minneapolis or United States
HybridFull Time
Epicor: Provides industry-specific enterprise software for manufacturing and distribution.
10+ YOE5+ Mgmt10+ years in customer support, including 5+ years managing teams; 4+ years industry experience; bachelor's degree or equivalent; SaaS, cloud, eCommerce, AI, CRM, analytics, and enterprise customer leadership experience.
Circuit Check: Designs and manufactures automated electronic test systems and fixtures.
Bachelor's preferred,5+ years technical professional experience with leadership in B2B/industrial technology,knowledge of electronics testing,strong project management and communication skills.
Waterloo or Pleasant Grove or San Antonio or Eden Prairie
$164k-$246k/yrOnsiteFull Time
Arctic Wolf: Provides cloud-native security operations and managed threat detection.
12+ YOE5+ MgmtSenior leader with extensive IT/ networking experience to lead global customer technical support, scale infrastructure and service capabilities, work with cloud/AWS, ITSM tools, and manage escalations and incident communications.
Applied MaterialsNASDAQ: AMAT: Manufacturers of equipment for semiconductor and display production.
Performs Tier I procedures, preventative maintenance and wet cleans, basic diagnostics, kit management, customer-facing technical support, and follows safety and clean-room PPE requirements.
Cohesity: AI-powered data security and management software provider.
7+ YOEBachelor's degree,7–10 years support experience,leadership managing large technical teams,customer-facing escalation experience,cross-functional partnership,strong communication and presentation skills.
FastenalNasdaq: FAST: Distributes industrial and construction supplies.
Entry-level role supporting onsite customer supply chain: inventory management, order fulfillment, receiving/shipping, customer coordination, basic math and computer proficiency, ability to lift up to 75lbs.
GracoNYSE: GGG: Manufactures industrial fluid handling and spray finishing equipment.
Bachelor's degree in Business or related field, 7+ years in technical assistance, product development or product services, and leadership experience managing after-sales support, quality, and warranty functions.
Trafera: Provides educational technology hardware and integrated IT support services.
6+ YOE3+ MgmtBachelor's degree or equivalent,6+ years in sales support/customer service,3+ years people management,experience with KPI-driven teams,SLA/quality focus,continuous improvement and training,ability to travel nationwide.
HubSpot, Infor Suite, Microsoft 365, Google Workspace
Customer Service Support Representative - ATS Inc.
St. Cloud, Minnesota, United States
$48k-$71k/yrOnsiteFull Time
Anderson Trucking Service: Provides specialized freight trucking and third-party logistics services.
1+ YOEAssociate degree or 1–2 years related experience preferred; strong customer service, communication, analytical and problem-solving skills; Microsoft Word/Excel/Outlook proficiency; ability to manage priorities and travel occasionally.
Microsoft Word, Microsoft Excel, Microsoft Outlook
Kaleidoscope: Software for managing scholarship and grant programs.
2+ YOEExperience in customer support/CS with technical troubleshooting, proficiency with Intercom or Zendesk and Microsoft Office, ability to manage renewals/expansions, US work authorization, and pass a background check.
Intercom, Zendesk, Microsoft Office Suite, Salesforce
Jerry's Enterprises: Operates a network of grocery and specialty retail stores.
Customer service experience preferred, with front-end experience, knowledge of coupons, returns, security procedures, and cash register operations. Must provide friendly service and support team operations.
Shakopee or Eden Prairie or Chanhassen or Minneapolis
$65k-$113k/yrHybridFull Time
UPSNYSE: UPS: Global provider of package delivery and supply chain logistics.
0+ YOERequires 0–4 years in customer success, support, or related customer-facing roles, SMB account management experience, strong organization, data-driven thinking, and excellent written communication.
The Home DepotNYSE: HD: Retailer of home improvement products and construction materials.
Customer and vendor interaction, order fulfillment, administrative support, cash management, attention to detail, time management, integrity, teamwork, and ability to work with little supervision.
Robert HalfNYSE: RHI: Provides specialized staffing services and business consulting solutions globally.
2+ YOE2+ years business development experience in a metrics-driven environment, 1+ years administrative/customer support experience preferred, BA/BS preferred, working knowledge of Windows, Microsoft Office Suite and contact management apps, strong communication and sales skills.
Windows Operating System, Microsoft Office Suite, Salesforce
Interior Logic Group: Provides interior design and installation services for residential construction.
Customer-focused field role requiring strong interpersonal skills, building-trades knowledge, ability to work autonomously, and willingness to travel 25–40% to support stores and installers.
AO Garcia Agency: Sells life and supplemental health insurance to working families.
Requires customer service dedication, strong communication and interpersonal skills, team leadership ability, and commitment to professional growth and work-life balance.
Hoxhunt: AI-driven human risk management and cybersecurity training platform.
5+ YOE3+ Mgmt3–5 years leading technical/customer support, 5+ years in B2B SaaS support, strong communication, stakeholder management, escalation ownership, and technical familiarity with APIs/SSO/email infrastructure.
The Original Cakerie: Manufactures and distributes premium frozen cakes and dessert products.
2+ YOEBachelor's degree or equivalent experience; 2–5 years in IT support; technical troubleshooting, team leadership, root cause analysis, customer service, and 50% travel within the U.S. and Canada.
Microsoft 365, Microsoft Azure, Microsoft Active Directory, Microsoft Group Policy, ITIL