209 customer support manager jobs at 121 companies in Romulus, MI
2w
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Director, Customer Support
Troy, Michigan, United States
HybridFull Time
10+ YOE5+ MgmtBachelor's degree,10+ years customer support leadership with 5+ years managing multi-tiered teams of 25+ FTEs; experience with Zendesk, Salesforce Service Cloud, Intercom; AI/automation in support; 24/7 support models; excellent communication.
Zendesk, Salesforce Service Cloud, Intercom
2w
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Director, Customer Support
Troy, Michigan, United States
HybridFull Time
10+ YOE5+ MgmtBachelor's degree,10+ years customer support leadership with 5+ years managing multi-tiered teams of 25+ FTEs; experience with Zendesk/Salesforce Service Cloud/Intercom, AI automation, 24/7 support, and SaaS scale-ups.
Zendesk, Salesforce Service Cloud, Intercom
4d
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Customer Support Supervisor
Auburn Hills, Michigan, United States
HybridFull Time
3+ YOE3-5 years leadership in customer support/operations, experience supervising teams, bachelor's degree preferred, proficiency with Microsoft Office, ability to work flexible hours including occasional evenings and weekends.
Microsoft Office
3w
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Technical Customer Support (3191)
Auburn Hills, Michigan, United States
OnsiteFull Time
Supporting and troubleshooting telemetry devices, monitoring alarms via IoT management software, handling support calls/tickets, and assisting with application patching and system improvements.
Internet of Things (IoT) management software
2w
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Customer Support Specialist
Southfield, Michigan, United States
OnsiteFull Time
1+ YOE1–3 years client-facing/customer service experience preferred; high school diploma required (BA preferred); strong communication, multitasking, CRM/case management familiarity, phone professionalism.
CRM
4d
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Talent Manager - Administrative & Customer Support
Ann Arbor, Michigan, United States
HybridFull Time
2+ YOEBA/BS preferred; 1+ years administrative/customer support experience preferred; 2+ years business development in a metrics-driven environment; strong communication and sales skills; familiarity with administrative operations.
Windows Operating System, Microsoft Office, Salesforce
1w
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Office Support-Sterling Woods
Sterling Heights, Michigan, United States
OnsitePart Time
Weekend building management, resident customer service, emergency procedure execution, familiarity with BILD sales system, and oversight of weekend activities.
BILD sales system
1mo
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Customer Service Specialist
Troy, Michigan, United States
$60k-$72k/yr OnsiteFull Time
3+ YOEAssociate degree or equivalent, 3+ years managing large customer accounts in sales or customer support, strong communication, Microsoft Office proficiency, knowledge of EDI, freight/shipping, and credit & collections.
EDI, Microsoft Office
1w
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Customer Service Representative
Madison Heights, Michigan, United States
$12-$25/hr OnsiteFull Time
Greeting customers, managing incoming calls and correspondence, providing clerical and administrative support, handling receivables/payables and data entry; strong interpersonal, multitasking, and problem-solving skills.
1d
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Clerical Support Clinical Program
Detroit, Michigan, United States
OnsiteFull Time
2+ YOEHigh school diploma/GED, 2+ years of clerical experience, customer service skills, proficiency with MS Office and CLIO, strong verbal/written communication, ability to manage phones, mail, and office tasks.
CLIO, Microsoft Office
1mo
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Customer Site Service Manager
Wayne or Southfield or United States
$114k-$128k/yr OnsiteFull Time
6+ YOEProvide on-site technical support in automotive assembly plants; demonstrate paint application and manufacturing expertise; strong communication and leadership; 6+ years automotive coatings experience preferred; US work authorization required.
1w
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Assistant Customer Service Leader 656
Bloomfield Hills, Michigan, United States
OnsiteFull Time
Supervise front-end operations, deliver exceptional customer service, manage cash control and scheduling, enforce food safety and store safety, support budgeting and merchandising.
1w
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Customer Care Consultant
Novi, Michigan, United States
OnsiteFull Time
3+ YOEHigh school diploma or equivalent; 3+ years customer service; 2+ years construction/maintenance experience; strong communication, time management, and technical aptitude.
2w
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Customer Service Coordinator
Farmington Hills, Michigan, United States
OnsiteFull Time
2+ YOEHigh school diploma/GED and minimum 2 years customer service or administrative experience; strong communication, organization, and Microsoft Office skills; property-management software experience preferred.
Microsoft Office, Outlook, Word, Excel
1w
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Support Lead
Allen Park, Michigan, United States
$15/hr OnsiteFull Time
1+ YOEHigh school diploma or equivalent, 1+ year management experience, strong communication, multitasking, and customer service skills.
4w
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Customer Experience Coordinator
Beverly Hills, Michigan, United States
$15-$16/hr OnsiteFull Time
1+ YOE0.5+ MgmtMinimum 1 year retail experience and 6 months leadership; flexible availability including nights/weekends; strong communication, merchandising knowledge, ability to train/coaching Associates and support POS/front-end operations.
POS
1mo
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Product Manager
Atlanta or Royal Oak
HybridFull Time
6+ YOE6+ years product management experience in logistics/supply chain and enterprise SaaS; proven customer discovery, implementation support, market validation; experience using AI for product management; strong communication and stakeholder management; U.S.-based working EST.
optaire
1mo
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Customer Experience & Service Transformation Management Advisory Consultant
San Francisco or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Detroit or Nashville or Los Angeles or San Diego
$70k-$206k/yr OnsiteFull Time
4+ YOE4+ years management consulting experience in customer service/support, 3+ years with Cloud (SaaS) and customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), 1+ years with AI/GenAI, client-facing leadership, primary residence within 90 minutes of an Accenture office.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, Artificial intelligence, GenAI, IVR
1w
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Support Coordinator IV - Wildwood Hospital
Toledo, Ohio, United States
OnsiteFull Time
High school diploma required; associate's degree or business/health care management experience preferred. Must be proficient in Microsoft Office and EMR (Epic). Duties include patient registration, insurance verification, charge reconciliation, and point-of-service collections.
Microsoft Office, Electronic Medical Records (EMR), Epic
2w
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Account Support Specialist - Automotive Retail
Troy or Florida or Georgia or Michigan or Texas
OnsiteFull Time
1+ YOEBachelor's degree plus 1+ year experience in account management, project coordination, sales or client-focused roles; OEM/program and dealership experience preferred; strong communication, problem solving, organization, and project management foundations.
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