151 customer support manager jobs at 90 companies in Roxboro, NC
4d
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Customer Support Representative
United States or Raleigh
$50k-$55k/yr RemoteFull Time
1+ YOE1+ year of SaaS support, customer success, or similar customer-facing experience; excellent written and verbal communication, organization, detail orientation, time management, and remote collaboration skills.
Zendesk, Fin (Intercom), Claude, Slack, Jira, Salesforce, Guidebook Builder CMS
3w
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Customer Support Team Lead
Raleigh, North Carolina, United States
RemoteFull Time
5+ YOE2+ Mgmt5+ years customer support for SaaS,2+ years people management,Salesforce administration experience,ability to manage active caseload,experience with Zendesk/Intercom/Freshdesk,strong analytical and communication skills.
Salesforce, Salesforce Service Cloud, Zendesk, Intercom, Freshdesk
1d
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Director of Customer Support
Cary, North Carolina, United States
$125k-$140k/yr HybridFull Time
8+ YOE5+ MgmtBachelor’s degree and 8–10 years in technical or customer support, including 5+ years in leadership. Requires global team management, hardware support, analytics, escalation management, and strong communication skills.
LEAN, Six Sigma
5d
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Supervisor, Customer Support
Cary, North Carolina, United States
$59k-$99k/yr HybridFull Time
3+ YOERequires 3+ years of subject matter experience, leadership capabilities, and an associate degree or higher. Call center supervision, technology, software, phone systems, communication, and teamwork skills preferred.
1d
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Senior Manager, Support
Morrisville, North Carolina, United States
$120k-$150k/yr HybridFull Time
6+ YOE3+ MgmtBachelor's degree in a technical discipline; 6–8 years of software product support experience; 3 years leading distributed teams; strategic partnership, process improvement, AI, and communication skills.
5d
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FT Assistant Manager Customer Service (544546)
Hillsborough, North Carolina, United States
OnsiteFull Time
Supports customer service operations as an assistant manager in a retail store.
1w
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FT Manager Customer Service (H)
Henderson, North Carolina, United States
OnsiteFull Time
Leads front-end store operations, manages associates, supports financial goals, and delivers customer service. Requires leadership, communication, problem-solving, computer skills, physical stamina, and food safety accreditation.
Food Lion To-Go, average cost inventory system (ACIS), Microsoft Excel
2mo
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Manager of Geospatial Training & Support
Raleigh, North Carolina, United States
OnsiteFull Time
Strong leadership of geospatial training, support, and professional services with a customer-focused approach; experience in GIS, surveying, and UAS; ability to scale services and adopt AI.
Trimble, Geospatial technology, GIS, UAS
1w
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Premium Support Engineer
Raleigh or New York City
$116k-$145k/yr HybridFull Time
5+ YOERequires 5+ years in technical support or customer engineering within enterprise SaaS, hands-on Java, REST API, SSO, LDAP, Kubernetes, VM, SQL, and SSL skills, technical debugging, enterprise customer management, and a bachelor's degree or equivalent.
Java, REST API, SSO, LDAP, Kubernetes, SQL, SSL, Claude, Gemini, ChatGPT, Copilot
2mo
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Associate Digital Customer Success Manager
Raleigh or United States or Canada
RemoteFull Time
Bachelor's degree or equivalent experience; 0-2 years relevant experience preferred. Digital engagement, client communications, reporting/dashboard creation, KPI monitoring, and basic consultative/support skills.
2w
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Technical Support Specialist - Metabolomics Kits (Europe)
United Kingdom or Germany or Research Triangle Park
RemoteFull Time
3+ YOEBachelor's in a life science,3+ years relevant lab/technical support experience,experience with LC-MS and metabolomics,ability to support customers remotely and create support documentation,knowledge of major LC/MS platforms and case management tools.
Integrated Bioinformatics Platform (IBP), Salesforce Service Cloud, Microsoft Teams, Xcalibur, MassHunter, Analyst, MassLynx, Thermo Fisher, SCIEX, Agilent, Waters
2w
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Fueling Operations Support Manager - REMOTE
Austin or Albany or Annapolis or Atlanta or Augusta or Baton Rouge or Bismarck or Boise or Boston or Carson City or Charleston or Cheyenne or Columbia or Columbus or Concord or Denver or Des Moines or Dover or Frankfort or Hagåtña or Harrisburg or Hartford or Helena or Honolulu or Indianapolis or Jackson or Jefferson City or Juneau or Lansing or Lincoln or Little Rock or Madison or Montgomery or Montpelier or Nashville or Oklahoma City or Olympia or Phoenix or Pierre or Providence or Raleigh or Richmond or Sacramento or Saint Paul or Salem or Salt Lake City or San Juan or Santa Fe or Springfield or Charlotte Amalie or Tallahassee or Topeka or Trenton or Washington
$75k/yr RemoteFull Time
5+ YOERequires a high school diploma/GED, 5+ years in fuel systems, facility maintenance management, or environmental compliance, and 1–3 years of customer relationship experience.
Microsoft Office, Microsoft Excel, Automatic Tank Gage (ATG), Turbine Transfer Pumps (STP), Under Dispenser Containment (UDC)
4d
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VP, Support - Remote, Raleigh or The Woodlands
Raleigh or The Woodlands or United States
HybridFull Time
7+ YOE7+ MgmtBachelor's degree and 7+ years in customer support leadership and managed services, data networking, voice, and video. Requires advanced PC skills, communication, operational expertise, and up to 10% travel.
Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft SharePoint, Microsoft Teams, Microsoft Project, Salesforce, NetSuite, Windows Operating System
1mo
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Customer Success Specialist-Food Service
Graham, North Carolina, United States
$45k-$55k/yr OnsiteFull Time
2+ YOE2+ years customer service or account support, strong communication and problem-solving, high attention to detail, proficiency with Microsoft Excel/Outlook/Teams, ability to manage multiple priorities.
Microsoft Excel, Microsoft Outlook, Microsoft Teams, ERP
1w
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Customer Service Representative, Reliability (9.18 class)
Morrisville, North Carolina, United States
OnsiteFull Time
High school diploma or equivalent; English proficiency; strong organization, time management, interpersonal, multitasking, active listening, problem-solving, and customer support skills.
1w
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Customer Marketing Manager - Real World Data
Durham or Burlington
OnsiteFull Time
7+ YOEBachelor's degree and 7+ years in B2B healthcare, life sciences, or healthcare technology marketing, including 2+ years in RWD/RWE, integrated campaigns, sales enablement, and consultative B2B support.
Salesforce, Workfront, Eloqua, Marketo
2mo
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Customer Experience & Service Transformation Management Advisory Consultant
San Francisco or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Detroit or Nashville or Los Angeles or San Diego
$70k-$206k/yr OnsiteFull Time
4+ YOE4+ years management consulting experience in customer service/support, 3+ years with Cloud (SaaS) and customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), 1+ years with AI/GenAI, client-facing leadership, primary residence within 90 minutes of an Accenture office.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, Artificial intelligence, GenAI, IVR
3w
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Sr. IT Support Specialist
Durham, North Carolina, United States
OnsiteFull Time
5+ YOE5+ years IT support experience; strong Microsoft 365 and Intune skills; patch management and basic networking knowledge; excellent customer service, communication, and onboarding/offboarding experience.
Microsoft 365, Exchange Online, SharePoint, Teams, Outlook, Microsoft Intune, Azure Update Manager, ManageEngine, Azure, AWS
3w
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Technical Support Specialist
Raleigh, North Carolina, United States
$45k-$50k/yr OnsiteFull Time
Level 1 IT support experience, strong verbal/written communication, customer service, time management, problem solving, ability to learn new technologies, reliable vehicle, pass drug/background check; associate degree required, bachelor\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000preferred.
Fortinet, Fortigate, Hyper-V, Microsoft 365, Azure, Exchange, Active Directory
1w
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Sales Support Specialist
Raleigh, North Carolina, United States
OnsiteFull Time
10+ YOERequires a two-year college degree or equivalent experience, 10+ years in fiber optics or related business, customer service or sales support experience, Microsoft product proficiency, and knowledge of export requirements.
Microsoft products
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