355 customer support manager jobs at 238 companies in Shadow Hills, CA
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Customer Support Manager
Santa Monica or Los Angeles
$110k-$120k/yrOnsiteFull Time
Plug: Online marketplace for trading and auctioning used electric vehicles.
5+ YOE5+ years in customer support or operations, experience building/scaling support functions, creating SOPs/SLAs/dashboards, cross-functional collaboration, hands-on with Zendesk/HubSpot/Salesforce, familiarity with workflow automation and AI-enabled triage.
Requires leadership, multitasking, organization, customer service and supervisory experience, computer literacy, and proficiency with measurement units and tolerancing; automotive quality knowledge preferred.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
3+ YOE3-5 years in sales support, customer service, or related roles; contract/billing operations experience; attention to detail; Bachelor's degree or equivalent experience; strong communication and problem-solving skills.
NC AmericaKorea Exchange: 036570: Develops and publishes globally connected online video games.
5+ YOE5+ years in customer support operations for live-service games; vendor management, SLA/KPI ownership, knowledge base development, data literacy, and strong written/verbal communication.
NEOGOV: SaaS human resources solutions for public sector workforce management
1+ YOERequires 1+ year in training, implementation, or technical support; technical support or SaaS experience; analytical, communication, and time-management skills; and a bachelor's degree, preferably in human resources.
TrelleborgNasdaq Stockholm: TREL B: Manufactures polymer-based solutions for sealing, damping, and protecting applications.
1+ YOEMinimum 1 year customer service experience; associate degree preferred; familiarity with AS9100 and order management beneficial; strong communication, organization, and problem-solving; able to travel up to 10% and eligible to travel internationally (must be a U.S. person).
Fanatics: A global digital sports platform for merchandise and collectibles.
Fluent Japanese; customer support experience in English and Japanese; trading card knowledge; strong problem-solving, communication, multitasking, and time-management skills; MS Suite proficiency; evening and weekend flexibility.
Microsoft Word, Microsoft Outlook, Microsoft Excel
Nevada or California or New Mexico or Colorado or El Paso or Arizona or Utah or Washington or Oregon or Los Angeles or Idaho or Montana or Wyoming
$22-$23/hrRemoteFull Time
Rippling: Unified platform managing workforce HR, IT, and finance operations
0+ YOEBachelor's or associate's degree preferred; 0–4 years of work or internship experience, problem-solving, time management, prioritization, and excellent written and verbal communication skills.
Customer Relationship Management (CRM), Microsoft 365, Slack
SaniSure: Designs and manufactures single-use bioprocessing and fluid management systems.
6+ YOE1+ Mgmt6+ years in customer service or sales support with ≥1 year supervisory experience; manufacturing/ISO-regulated industry experience; proficiency in ERP (Syteline), CRM, and Microsoft Office; strong leadership, analytical, and communication skills.
Syteline, CRM, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint
Anduril Industries: Defense technology building autonomous military hardware and software.
15+ YOE8+ Mgmt15+ years in customer support or related roles; 8+ years in senior leadership; proven scaling of support orgs; Tier 1/2 expertise; DoD clearance eligibility.
Zendesk, ServiceNow, Salesforce Service Cloud, JIRA Service Management
RexelEuronext Paris: RXL: Wholesale distribution of electrical products and energy management services.
7+ YOE7+ years in quotation, project management, or customer service; high school/GED required; experience in electrical distribution preferred; strong communication, analytical, and multi-tasking skills; proficiency with Microsoft Office.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Customer Service Representative/Inside Sales Support
Costa Mesa, California, United States
$25-$35/hrOnsiteFull Time
Targetti USA: Designs and manufactures architectural indoor and outdoor lighting systems.
3+ YOERequires 3+ years in customer service or inside sales, strong Microsoft Office skills, order and quotation management, communication, organization, and preferably SAP, Dynamics, Adobe, and Bluebeam Revu experience.
SAP, Dynamics, Adobe, Bluebeam Revu, Microsoft Excel, Microsoft Outlook, Microsoft Word
SafranEuronext Paris: SAF: Designs, manufactures, and supports aircraft engines and aerospace systems.
5+ YOE2+ MgmtManage AOG order management team, ensure accurate order processing, train staff, track RFQs/orders/billing, collaborate with Sales/Supply Chain/Programs; bachelor's degree preferred and 5+ years order management with 2+ years people leadership.
Microsoft Excel, Microsoft PowerPoint, Microsoft Word, M3
Customer Success Account Manager - Simi Valley, CA
Simi Valley or Van Nuys or Woodland Hills
$70k-$123k/yrFieldFull Time
UPSNYSE: UPS: Global provider of package delivery and supply chain logistics.
0+ YOE0–4 years in customer success, support, or related customer-facing roles; SMB account management experience; strong organization, data-driven thinking, and excellent written communication.
Dulles or Laurel or Philadelphia or Whitehall or Austin or Houston or Carrollton or Fort Worth or Corpus Christi or San Antonio or Los Angeles or Garden Grove or San Diego or San Francisco or Sacramento or Phoenix or Las Vegas or Saratoga Springs or Vancouver or Kennewick or Redmond
$91k-$157k/yrHybridFull Time
Southland Industries: Provides integrated mechanical, electrical, and plumbing building systems solutions.
7+ YOE3+ MgmtBachelor’s degree or equivalent experience, 7+ years in IT support, 3+ years leading service desk teams, ITSM and queue management expertise, analytical and customer-service skills; ITIL preferred.
2+ YOE1+ Mgmt2+ years in customer support; 1+ year in lead/supervisory role; HubSpot proficiency; strong organizational and communication skills; on-site in LA area.
UpdatePromise: SaaS platform for automotive dealership service and communication.
Technical support experience required, with advanced Microsoft Office and Office365 knowledge, strong organization, communication, prioritization, problem-solving, and deadline-management skills.
DSI Systems: Provider of retail sales enablement and business support services.
Requires strong customer service, communication, multitasking, problem-solving, technology, and stress-management skills. Wireless, retail, technical support, call center, or retail support experience is preferred.