35 customer support manager jobs at 26 companies in Solon, IA
1mo
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Manager, Customer Support Operations
Cedar Rapids or United States
OnsiteFull Time
3+ YOE3+ Mgmt3+ years customer support leadership, experience with enterprise ticketing platforms (Zendesk), proficiency with Microsoft Office, ability to lead process improvement and training programs.
Zendesk, Microsoft Office
1w
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Work From Home - Client Support Manager
Iowa City, Iowa, United States
RemoteRemote
Customer service dedication, strong communication and interpersonal skills, ability to lead and inspire teams, and interest in professional growth and development.
Zoom
1mo
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Sales Support, Development - SMG Unit
Cedar Rapids, Iowa, United States
HybridFull Time
Customer-facing support executing finance transactions accurately; strong time management, math, verbal/written communication; high school diploma; MS Office proficiency; customer service or financial services experience preferred.
Microsoft Office
1w
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Support Services Specialist - Concierge
Iowa City, Iowa, United States
OnsiteFull Time
1+ YOEBachelor's degree or equivalent experience; 1–3 years of customer service experience in healthcare, hospitality, or retail; communication, organization, Microsoft applications, service recovery, and de-escalation skills required.
Microsoft applications, Epic Electronic Health Record, Mazevo Event Software, Lost and Found software
3w
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Assistant Manager
Iowa City, Iowa, United States
OnsiteFull Time
Lead store operations and staff, support sales and profitability, manage inventory, ensure safety/compliance, and deliver excellent customer service.
Google Workspace, T3
1w
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Support Services Specialist - Concierge
Iowa City, Iowa, United States
OnsiteFull Time
1+ YOEBachelor's degree or equivalent; 1–3 years of customer service experience in healthcare, hospitality, or retail; strong communication, interpersonal, organizational, and de-escalation skills; Microsoft applications proficiency; valid driver's license.
Microsoft applications, Epic Electronic Health Record, Lost and Found software, Mazevo Event Software, Microsoft Excel
1mo
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NAPA Operations Support
Sigourney, Iowa, United States
HybridFull Time
5+ YOEHigh school diploma, 5+ years customer service/inventory or auto industry experience, knowledge of NAPA products and purchasing, strong communication, sales and order management skills, occasional travel to Sigourney.
3d
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Office Manager
Cedar Rapids, Iowa, United States
OnsiteFull Time
3+ YOERequires 3+ years in a customer-facing environment, with 2+ years in accounts payable, accounts receivable, and payroll preferred. Requires a valid driver's license, communication skills, software proficiency, and U.S. work authorization.
Microsoft Office Suite
3w
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Assistant Manager
Iowa City, Iowa, United States
OnsiteFull Time
Lead store operations, manage inventory and P&L, develop staff, deliver customer service, and support sales growth; retail management experience preferred.
Google Workspace, T3
4d
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Assistant Manager
Cedar Rapids, Iowa, United States
$16/hr OnsitePart Time
Leadership experience required; supervises 3–10 employees, manages shifts, handles cash, trains staff, and supports quality, safety, and customer experience. No education required.
1mo
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Assistant Store Manager
Cedar Rapids, Iowa, United States
OnsiteFull Time
Assist store manager with daily operations, deliver excellent customer service, train and develop employees, support sales and financial goals, maintain SOPs; automotive background preferred and basic Microsoft/computer skills required.
1mo
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Supervisor, Advice Center Sales Support
Cedar Rapids or Denver
$70k-$85k/yr OnsiteFull Time
5+ YOE5+ years financial services or customer service experience, bachelor’s degree or equivalent, FINRA Series 6 or obtain within 6 months, life license within 90 days, MS Office proficiency, supervisory experience preferred.
Microsoft Office
2mo
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Assistant Manager 2
Iowa City, Iowa, United States
OnsiteFull Time
Support store operations and customer service, assist supervising and training staff, perform opening/closing, merchandising, inventory and recordkeeping; must lift up to 55 lbs, strong communication and decision-making; high school preferred.
3w
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STORE MANAGER CANDIDATE IN WYOMING, IA
Wyoming, Iowa, United States
OnsiteFull Time
Supports store operations including staffing, merchandising, inventory, cash control, and customer service; high school diploma preferred; retail experience preferred.
IBM cash register, SAFE, STARS, hand-held scanners
1mo
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Office Administrator
Marion, Iowa, United States
OnsiteFull Time
Provide office management and resident support including answering phones, greeting customers, preparing correspondence, maintaining files, scheduling maintenance, and collecting resident payments.
Microsoft Office
3d
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Managed Services Coordinator II
Waco or Charleston or Plano or Raleigh or Charlotte or Dallas or Albuquerque or Waynesboro or Columbia or Lincoln or Cedar Rapids or Charleston or Lubbock or Little Rock or Kansas City or Knoxville or Roanoke or Charlottesville or St. Louis
$55k-$65k/yr HybridFull Time
3+ YOEAssociate’s or bachelor’s degree in a related field or equivalent experience; 3–5 years in telecommunications, service delivery, project coordination, or technical customer support; VoIP, networking, CPE troubleshooting, and customer engagement skills.
VoIP, LAN/WAN, Adtran, Cisco Meraki, CPE
5d
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Food/Consumables Team Supervisor
Iowa City, Iowa, United States
$20-$33/hr OnsiteFull Time, Part Time
Supervise food and consumables operations, support customers, maintain product quality and displays, and keep departments clean, sanitized, and customer-ready.
Walmart Academy, Live Better U
1mo
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Clinic Scheduler
Washington, Iowa, United States
OnsiteFull Time
Answer high-volume calls, schedule and manage appointments, update patient records, provide customer service; previous customer service experience preferred.
3w
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Team Lead
Coralville, Iowa, United States
OnsiteFull Time
Assist oversight of gym operations, train and develop staff, manage front-desk member service (check-ins, sign-ups, calls), maintain club appearance, and support Club Manager.
3d
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Sales Admin
Muscatine, Iowa, United States
$16-$18/hr OnsiteFull Time
Requires attention to detail, communication, organization, customer focus, Microsoft Office proficiency, independent work, collaboration, and ability to manage multiple priorities.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Outlook
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