277 customer support manager jobs at 150 companies in Superior, CO
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Manager, Customer Support
Lakewood, Colorado, United States
$102k-$127k/yrOnsiteFull Time
Mesa LabsNASDAQ: MLAB: Manufactures life science tools and critical quality control solutions.
5+ YOE2+ MgmtBachelor's degree required; 5+ years in customer support with 2+ years management experience. Expertise in complaint and escalation management, cross-functional collaboration, and data-driven continuous improvement.
Advanced EnergyNasdaq: AEIS: Provides precision power conversion and control technology solutions.
5+ YOEBachelor's degree and 5+ years of related factory service support or management experience in semiconductor, industrial, or medical sectors; SAP, Microsoft Office, and English proficiency required.
SAP Service Operations, SAP, SFDC, Microsoft Office Suite, Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint
Excelitas Technologies: Manufacturer of photonic solutions for sensing, detection, and imaging.
2+ YOEProvide order management and customer support; experience with ERP, import/export compliance, strong communication, Microsoft Suite and Salesforce preferred; Bachelor’s in business preferred; 2 years customer support or inside sales experience preferred.
MGT Insurance: AI-driven neo-insurer providing commercial insurance for small businesses.
5+ YOE3+ Mgmt5+ years experience with 3+ years leading customer service teams; experience with Intercom and CS tech stacks, strong data fluency, communication, and leadership skills; comfortable adopting AI tools.
Technical Customer Support Manager - Electrical Systems
Longmont, Colorado, United States
$96k-$112k/yrOnsiteFull Time
Stored Energy Systems: Manufactures mission-critical battery chargers and DC power systems.
7+ YOE7+ years supporting industrial electrical/DC power systems; Bachelor\u0002s in electrical or related field (or equivalent experience); strong troubleshooting, communication, and cross-functional collaboration skills; valid driver\u0002s license; ability to travel 20\u000320%
GogoNASDAQ: GOGO: Provides in-flight broadband and entertainment for business aircraft.
2+ YOEBachelor's or equivalent experience,2+ years in customer support/inside sales/account management,experience with Salesforce or Microsoft Dynamics,strong communication and organizational skills.
Johnson ControlsNYSE: JCI: Provides integrated building technologies including HVAC, fire, and security systems.
2+ YOE2+ MgmtRequires 2+ years managing or supervising inbound/outbound call center teams or teams of 15+, weekend availability, background check, and strong communication, leadership, analytical, and organizational skills.
Johnson ControlsNYSE: JCI: Provider of smart, healthy, and sustainable building solutions.
2+ MgmtRequires 2+ years managing or supervising inbound/outbound call center teams or teams of 15+, weekend availability, background check, and strong communication, analytical, organizational, and leadership skills; 4-year degree preferred.
Atlanta or Boston or Chicago or Dallas or Denver or Detroit or Houston or Los Angeles or New York City or Philadelphia or Sacramento or San Diego or San Francisco or San Jose or Seattle
$110k-$135k/yrRemoteFull Time
Scout Motors: Designs and manufactures all-electric rugged SUVs and trucks.
7+ YOE2+ MgmtRequires 7+ years in customer support or experience, 2–3 years managing, experience managing managers or senior agents, strong leadership and analytics skills, driver's license, passport, and bachelor's degree or equivalent.
Bridge: Insurance billing and credentialing platform for virtual care
6+ YOE6+ years in client success/support/partner operations with experience building or maturing support functions, strong communication, organization, data analysis, and process-design skills.
5+ YOEBachelor's degree or equivalent,5+ years project management or customer-facing experience,process improvement (Six Sigma) preferred,knowledge of wireless systems,strong communication and analytical skills.
The Home DepotNYSE: HD: Operates retail stores selling home improvement and construction products.
Perform non-sales store support functions such as order fulfillment, lot/customer assistance, administrative tasks, cash management, and program compliance; must be detail-oriented with good time management and integrity.
Westminster or Lake Oswego or Portsmouth or Knoxville or Atlanta
$86k-$118k/yrOnsiteFull Time
TrimbleNASDAQ: TRMB: Provides hardware, software, and services for construction and geospatial industries.
5+ YOERequires 5+ years in enterprise software support or customer success, Azure and integration expertise, SQL or relational database skills, advanced troubleshooting, and enterprise stakeholder relationship management.
Microsoft Azure, SQL, HTML, JSON, CSS, Trimble CMS, Vista ERP, Spectrum ERP
Origami Risk: Cloud-based risk management and insurance software solutions.
1+ YOE1+ years technical customer/application support in B2B SaaS, experience with queue-based tools, SQL and scripting (JavaScript/XML), strong communication and case management skills.
Denver or New York City or Austin or Berlin or Bucharest or Chicago or Dubai or Jakarta or London or Paris or San Francisco or São Paulo or Singapore or Seoul or Sydney or Tokyo
$85k-$113k/yrHybridFull Time
BrazeNASDAQ: BRZE: Platform for personalized customer engagement and cross-channel messaging.
3+ YOEBachelor's degree or equivalent experience; 3+ years client-facing SaaS experience with 2+ years technical support and 1+ years account work; strong communication, analytical skills, API and SQL familiarity, and case management tool experience.
Luxium Solutions: Manufactures specialized crystals for radiation detection and photonics.
Customer support and order management in a manufacturing environment; ERP, Microsoft Suite and Salesforce experience preferred; import/export and ITAR knowledge preferred; bachelor’s degree and 2 years experience preferred.
Goodwill of Colorado: Operates thrift stores to support career development and training.
Provide customer support for orders, returns, quotations, shipment tracking and coordination; strong communication, project management, and intermediate MS Office skills.
MS Office Suite, enterprise resource planning systems, 4K camera
DatadogNASDAQ: DDOG: Observability and security platform for cloud applications and infrastructure.
Experience managing and mentoring engineering teams, technical troubleshooting, Linux familiarity, basic programming experience, strong communication and critical thinking, customer-centric mindset.