Tempe Junction • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Tempe Junction • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Tempe Junction • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Tempe Junction • 50 milesRemote · Hybrid · Onsite · Field · All Environments
256 customer support manager jobs at 183 companies in Tempe Junction, AZ
4d
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Customer Experience Support Manager
Scottsdale, Arizona, United States
$70k-$77k/yr OnsiteFull Time
3+ YOE3+ MgmtRequires 3+ years of call center leadership with direct team and BPO management, CX content ownership, CRM and reporting expertise, KPI dashboard experience, and workflow design skills. Associate's degree preferred.
Salesforce, HubSpot, Electronic Medical Records (EMR)
3w
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Customer Support Supervisor, Escalations & QA
Phoenix, Arizona, United States
$73k-$98k/yr OnsiteFull Time
4+ YOE3+ Mgmt4+ years in customer support with escalations experience, 3+ years people leadership, strong written/verbal communication, metrics-driven, experience with complex case management and QA programs.
Zendesk
1w
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Director of Customer Support
Tempe or United States
HybridFull Time
7+ YOE3+ Mgmt7+ years in customer/technical support or customer success, 3+ years leading teams; experience in UCaaS/VoIP/SaaS preferred; hands-on with support tooling; AI-forward mindset; strong communication and metrics orientation.
Zendesk, Zoho, HubSpot, Jira, NetSapiens, SIP
2mo
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Customer Support Technician II (T2)
Phoenix, Arizona, United States
$20-$28/hr OnsiteFull Time
Performs Tier I procedures, preventative maintenance and wet cleans, kit management, basic diagnostics, use of documentation and test equipment, follows safety and IP procedures, and provides customer-facing technical support.
1d
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Principal Customer Support Management Professional
Phoenix or Tempe or Phoenix or Phoenix
HybridFull Time
6+ YOERequires 6+ years of aerospace, customer support, engineering, program management, airline operations, supply chain, or related technical experience; cross-functional leadership; and U.S. person status.
Artificial Intelligence, AI
2w
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Manager, Customer Experience
Chandler, Arizona, United States
$100k-$125k/yr HybridFull Time
5+ YOE3+ Mgmt5+ years in customer experience/support with 3+ years managing frontline teams, multi-channel support experience (phone/chat/email), strong analytics and ops skills, experience with Intercom, and coaching/performance management skills.
Intercom
4w
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Customer Technical Support I
Tempe or Phoenix
OnsiteFull Time
High school diploma, 0-2 years experience, strong verbal and written communication, MS Office and call-management application familiarity, mechanical/technical aptitude, weekend/holiday/overtime availability.
Microsoft Office, Oracle, E1, K2, LogMeIn
2w
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Associate Director, Customer Support (Operations Center)
Tempe, Arizona, United States
OnsiteFull Time
12+ YOE5+ Mgmt12+ years in contact center or financial services with 5+ years workforce management, proficiency with Google Sheets/Docs/Slides, strong communication and change management skills.
Google Sheets, Google Docs, Google Slides
2w
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Manager, Advisor Support
Atlanta or Scottsdale
$70k-$75k/yr HybridFull Time
8+ YOE5+ Mgmt8+ years support experience, 5+ years management; high school diploma required (BA preferred); strong communication, advisor-facing experience, knowledge of retirement plans and brokerage operations; Series 7 and Series 24 preferred.
CRM, Salesforce
3mo
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Bilingual customer account manager
Chandler, Arizona, United States
OnsiteFull Time
1+ YOEBilingual customer service, accounts management, and delivery support in a retail environment; must be 21+, HS diploma/GED, valid driver’s license with good driving record.
3w
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Senior IT Customer Support
Alexandria or Chandler or Nellis Air Force Base or Aberdeen or Niceville
$110k-$135k/yr OnsiteFull Time
5+ YOEMust hold active U.S. DoD Secret clearance, 5+ years helpdesk/service desk experience, ability to lift 25 lbs, experience with remote diagnostics, AD IAM, ticket queue management, and strong written/verbal communication.
Windows 11, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Teams, Jira Service Management, ServiceNow, Microsoft Deployment Toolkit, Windows Deployment Services, Active Directory, PowerShell
4w
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Customer Technical Support I
Phoenix or Tempe
$23/hr OnsiteFull Time
0+ YOEHigh school diploma, 0-2 years experience; strong written and verbal communication, MS Office knowledge, ability to learn call-management apps (Oracle,E1,K2,LogMeIn), mechanical/technical aptitude.
Microsoft Office, Oracle, E1, K2, LogMeIn
3w
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Talent Manager (Administrative & Customer Support)
Phoenix, Arizona, United States
HybridFull Time
2+ YOEExperience in business development, recruiting and client relationship management; BA/BS preferred; 1+ years admin/customer support experience preferred; 2+ years business development experience; Microsoft Windows, Microsoft Office, Salesforce familiarity.
Microsoft Windows, Microsoft Office, Salesforce
2d
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Field Support Manager
Phoenix, Arizona, United States
$55k-$70k/yr FieldFull Time
Hospitality operations or leadership experience preferred; bachelor's degree or equivalent experience preferred. Requires driver's license, insurability, communication, organizational, problem-solving, and basic maintenance knowledge.
Microsoft Office
1mo
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Customer Advocate
Mesa, Arizona, United States
OnsiteFull Time
1+ YOE1-3 years customer-facing experience, strong writing and editorial judgment, social media customer support skills, organization and escalation management.
Facebook, Twitter, Yelp, Google+, Instagram, YouTube
3d
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Work From Home - Client Support Manager
Phoenix, Arizona, United States
RemoteRemote
Requires customer service dedication, strong communication and interpersonal skills, team leadership ability, and commitment to professional growth.
Zoom
1mo
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Customer Success Manager (CSM) - SAP Next Gen - SAP Academy for Customer Success - Tempe (Hybrid) (456962)
Tempe or San Ramon or United States
$78k-$181k/yr HybridFull Time
2+ YOERequires 2–3 years supporting customers and driving business transformation, strategic guidance, issue resolution, collaboration, adaptability, AI fundamentals, business acumen, and strong problem-solving and communication skills.
SAP Finance & Spend Management, S/4HANA Finance, SAP SuccessFactors, SAP Supply Chain Management, SAP Customer Experience, SAP Business Transformation Management, SAP Business Technology Platform, SAP Business Data Cloud
3w
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Technical Support Analyst
Phoenix, Arizona, United States
OnsiteFull Time
2+ YOEProvide client-facing account support, manage projects and change requests, use CRM and web tools, communicate with cross-functional teams; 2+ years customer service experience and bachelor's degree or equivalent.
Microsoft Office, CRM
1w
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Customer Service Representative
Scottsdale, Arizona, United States
OnsiteFull Time
Provide empathetic phone- and email-based support, manage documentation and records in CRM, coordinate appointments, strong communication and organizational skills; customer service or related experience preferred.
Microsoft Office, Salesforce
3w
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Customer Success Associate
Phoenix, Arizona, United States
$55k-$66k/yr OnsiteFull Time
2+ YOE2+ years in Customer Success, Account Management, or Support (B2B SaaS preferred). Strong communication, CRM experience (Salesforce, ChurnZero, Gainsight, Zendesk), prioritization and independent judgment.
Salesforce, ChurnZero, Gainsight, Zendesk
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