337 customer support manager jobs at 206 companies in Temple, GA
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Manager, Customer Support
Chicago or Dallas or Atlanta
$75k-$105k/yrRemoteFull Time
Applied Systems: Cloud-based software for insurance agency and brokerage management.
5+ Mgmt5+ years leading contact center or customer support escalation teams; strong data analysis; experience with Jira, Confluence, Salesforce Service Cloud; ability to manage escalations, drive processes, and coach teams. Bachelor’s degree preferred.
Dot Compliance: AI-powered electronic quality management system for life sciences.
5+ YOE2+ Mgmt5+ years in SaaS customer support, 2+ years leading teams, experience with Salesforce and support tools, strong analytical and communication skills.
Salesforce, Salesforce Service Cloud, Zendesk, Intercom, Freshdesk
QGenda: Provides healthcare workforce management and physician scheduling software.
High school/GED required; associates/bachelors preferred. Experience in customer service or tech support preferred. Strong written/verbal communication, case and time management, and ability to follow protocols. Authorized to work in the U.S.
TASI Measurement: Manufacturer of precision industrial flow measurement and control instruments.
7+ YOE3+ Mgmt7+ years technical/customer-facing support experience, 3+ years managing customer relationships, strong technical aptitude with SCADA/RTU/telemetry, proficiency with Microsoft Office, and ability to travel 10-25% domestically.
SCADA, RTU, PLC, HMI, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft Teams
UP Entertainment: Operates television networks and streaming platforms for family-friendly content.
2+ YOEHigh school diploma, 2+ years customer-facing experience, strong written/verbal communication, familiarity with SVOD technology, experience with Zendesk and Microsoft Office, and queue management skills.
Zendesk, Microsoft Outlook, Microsoft Word, Microsoft Excel, Looker, Tableau, Roku, Apple TV, Fire TV, iOS, Android, Amazon Fire, Xbox, Tizen
YokogawaTokyo Stock Exchange: 6841: Develops and sells industrial automation and measurement systems.
3+ YOEExperience with order management, SAP and Microsoft Office; strong communication, problem-solving, and cross-functional collaboration; 3+ years manufacturing/distribution/customer service experience preferred.
Microsoft Excel, Microsoft Word, Microsoft Teams, Microsoft Outlook, SAP
Landis+GyrSIX Swiss Exchange: LAND: Sells smart meters and energy management software to utilities.
4+ YOESupport SOX compliance and sales order controls, manage KPIs, lead customer service issue resolution, continuous process improvement; Bachelor's degree and 4-6 years customer service/technical experience; Excel/Word/Access and SAP/GTS experience.
Microsoft Excel, Microsoft Word, Microsoft Access, SAP, GTS
GenLogs: Provides truck intelligence data through a nationwide sensor network.
3+ YOE3+ years in customer success/support/account management in B2B SaaS, strong written communication, analytic skills, experience managing large portfolios preferred.
Osaic: Provides wealth management services to independent financial advisors.
8+ YOE5+ Mgmt8+ years support experience, 5+ years management; high school diploma required (BA preferred); strong communication, advisor-facing experience, knowledge of retirement plans and brokerage operations; Series 7 and Series 24 preferred.
Pearly: Automates patient billing and collections for dental practices
2+ YOE2+ years in customer success/account management/support in SaaS, strong phone/video communication, organizational skills, East Coast availability, preference for Atlanta-based candidates.
Flex Dental: Patient engagement software for streamlining dental practice workflows.
1+ YOE1+ year customer success or support experience, familiarity with dental software and SaaS, strong verbal/written communication, experience with CRM/CS platforms, high school diploma or equivalent.
Jimmy Cooper Agency: Local insurance agency providing personal and commercial coverage.
High school diploma, current or attainable P&C insurance license, Microsoft Office proficiency, strong verbal/customer communication, problem solving, and ability to handle multi-line insurance service and sales support.
Barracuda: Sells cybersecurity software for email, network, and data protection.
4+ YOE2+ MgmtBachelor's degree or equivalent,2+ years supervisory experience,4+ years progressive call center/technical support experience,leadership and communication skills.
Atlanta or Boston or Chicago or Dallas or Denver or Detroit or Houston or Los Angeles or New York City or Philadelphia or Sacramento or San Diego or San Francisco or San Jose or Seattle
$110k-$135k/yrRemoteFull Time
Scout Motors: Designs and manufactures all-electric rugged SUVs and trucks.
7+ YOE2+ MgmtRequires 7+ years in customer support or experience, 2–3 years managing, experience managing managers or senior agents, strong leadership and analytics skills, driver's license, passport, and bachelor's degree or equivalent.
Chicago or Kennesaw or Dallas or Indianapolis or Philadelphia or Waltham
$99k-$173k/yrHybridFull Time
Wolters KluwerEuronext Amsterdam: WKL: Provides professional information and software solutions for specialized industries.
5+ YOEBachelor's degree, 5+ years in SaaS customer success and healthcare knowledge required. Requires project management, CRM familiarity, clinical decision support knowledge, executive engagement, and excellent communication skills.
SaaS, clinical decision support (CDS), customer success platforms, CRMs
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
3+ YOE3+ years customer success or SaaS experience; strong consulting and communication skills; Tableau Desktop Specialist and Tableau Data Analyst certifications required; 3+ years supporting Tableau customers; working knowledge of Tableau Desktop, Cloud/Server, and Prep.
5+ YOEBachelor's degree or equivalent,5+ years project management or customer-facing experience,process improvement (Six Sigma) preferred,knowledge of wireless systems,strong communication and analytical skills.
Legacy Management: Professional management services for hospitality and hotel properties.
Requires hospitality operations or leadership experience, strong communication and organizational skills, Microsoft Office proficiency, basic maintenance knowledge, and a valid driver's license; bachelor's degree preferred.
Manager, Support (Atlanta/Temple GA Region Required)
Temple, Georgia, United States
OnsiteFull Time
i3 VerticalsNASDAQ: IIIV: Provides specialized software and payment solutions for public sector entities.
2+ YOEAssociate\u0002s degree or equivalent, team leadership experience, CJIS background check consent, proficiency with support ticketing and remote access tools, strong communication skills.