89 customer support manager jobs at 65 companies in Tonawanda, NY
3w
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Customer Support Manager
Toronto, Ontario, Canada
$100k-$120k/yr HybridFull Time
5+ YOE3+ Mgmt5+ years supporting enterprise SaaS, 3+ years leading support teams, experience with escalations and SLA-driven environments, strong communication, coaching, analytical and SQL troubleshooting skills.
SQL
3w
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Service Ontario - Customer Support Manager
Welland, Ontario, Canada
$39k-$46k/yr OnsiteFull Time
1+ MgmtLead in-store ServiceOntario operations, manage escalations, coach staff, 1–2 years management experience required; retail/call-center customer service experience preferred; must be 18+ and pass background check.
1w
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Customer Support Representative (Temporary)
Fort Erie, Ontario, Canada
OnsiteFull Time, Temporary
Business administration degree or diploma, prior customer support or account management experience, strong communication, organization, problem-solving, data entry, multitasking, and SAP or Salesforce experience preferred.
SAP, Salesforce, CRM, ERP, MRP, Microsoft Excel
2w
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Customer Service and Support Lead
Buffalo, New York, United States
$21-$23/hr OnsiteFull Time
Customer-facing role managing key accounts, quoting, order processing, NetSuite and Microsoft Office proficiency, strong communication, attention to detail, and time management.
NetSuite, Microsoft Word, Microsoft Excel, Microsoft Outlook
15h
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Remote Customer Support Agent (P&C)
Augusta or Gilbert or Dallas or Sandy or Buffalo or Tampa or Memphis or Canada
$19-$21/hr RemoteFull Time
2+ YOERequires 2+ years of call center experience, multitasking, competing-priority management, and a passion for helping others. P&C licensing is expected within 60 days and paid for by the company.
AI
2w
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(CAN) Customer Service Manager
St. Catharines, Ontario, Canada
$19/hr OnsitePart Time
Lead front-end operations, ensure safety and compliance, train and support associates, handle customer issues, manage registers and cash, flexible availability including evenings/weekends, must be 16+ and able to lift up to 50 lbs.
1w
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Patient Support Case Manager
Buffalo, New York, United States
$60k/yr RemoteFull Time
5+ YOERequires 5 years of pharmacy experience, strong communication and computer skills, confidentiality, attention to detail, and patient support experience preferred. Pharmacy, healthcare, or case management credentials are desired.
FAQs, Call Guides, Call Scripts, Non-Commercial Pharmacy, SOP
3mo
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Personal Support Manager
Toronto, Ontario, Canada
$50k-$63k/yr HybridFull Time
1+ YOE1+ MgmtLead and manage a community PSW team delivering client care; oversee operations, performance metrics; strong clinical and customer service skills.
Scheduling systems, Microsoft Office, Electronic Health Records
5d
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Administrative Support Coordinator
Buffalo, New York, United States
$60k-$65k/yr OnsiteFull Time
Associate's degree and related experience supporting management; strong communication, organization, judgment, confidentiality, calendar management, customer service, and Microsoft Office skills required.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
3mo
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Store Support
Dunkirk, New York, United States
$17-$19/hr OnsiteFull Time
Performs non-sales store support such as order fulfillment, lot assistance, administrative tasks, cash handling; must be detail-oriented, collaborative, and manage time effectively.
2mo
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Operations Support (Full Time)
Buffalo, New York, United States
$17/hr OnsiteFull Time
Entry-level retail operations role supporting store management and EHS tasks; requires strong administration, data entry, communication, and people skills.
POS
2mo
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Customer Experience Representative
Buffalo, New York, United States
$50k-$79k/yr OnsiteFull Time
2+ YOEBachelor's degree or equivalent experience, 2+ years in customer-facing or related support roles, strong communication and problem-solving skills, and ability to manage multiple priorities and collaborate across teams.
Zendesk, CRM, Application Programming Interfaces (APIs), Ingram Micro Xvantage
1mo
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Client Support Specialist
Williamsville, New York, United States
$18-$24/hr OnsiteFull Time
Customer service and benefit administration experience; high school diploma (Associate/Bachelor's preferred); strong communication, project management, and Microsoft Excel skills.
Microsoft Excel
6d
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Lead, Customer Service
Orchard Park, New York, United States
OnsiteFull Time
1+ YOEHigh school diploma or GED and one year of related experience or training, or an equivalent combination of education and experience. Requires customer service, reporting, communication, and staff support skills.
AS-400, CDR
1d
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Support Lead Part Time
Depew, New York, United States
$17/hr OnsitePart Time
1+ YOEHigh school diploma or equivalent, 1+ year management experience, strong communication, multitasking, creative thinking, composure under pressure, and ability to perform physical retail duties.
cash register
3d
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Associate Product Manager
Buffalo, New York, United States
$63k-$75k/yr OnsiteFull Time
Bachelor's degree in a related field and marketing or product management experience. Requires data analysis, project management, business planning, CRM knowledge, and ability to support customers and sales teams.
CRM, Electronic Contact Management systems
5d
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Workplace Support Service Associate, Part Time
Toronto or Toronto
$21/hr OnsitePart Time
1+ YOERelevant post-secondary education and one year of office administration experience; strong organization, time management, customer service, communication, Microsoft Word and Excel skills; ability to lift 50 pounds.
Microsoft Word, Microsoft Excel
6d
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Senior Technical Support Engineer
Buffalo or Davidson or Quincy
$92k-$135k/yr HybridFull Time
10+ YOEBachelor’s degree or technical equivalent, 10+ years in a technical work environment, MS Office proficiency, advanced technical troubleshooting, leadership, communication, and customer support skills.
Microsoft PowerPoint, Microsoft Excel, Microsoft Word
1w
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Customer Success & Sales Representative
Buffalo, New York, United States
$28-$32/hr OnsiteFull Time
Customer-facing, sales support, or project management experience; cold-calling ability; Salesforce or similar CRM knowledge preferred; strong organization, initiative, follow-through, and communication; high school diploma required.
Salesforce
2mo
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Manager, Product Integration
Toronto, Ontario, Canada
$109k-$158k/yr OnsiteFull Time
Experience implementing API/SFTP B2B solutions, strong stakeholder management, customer-facing integration/project delivery, ability to gather requirements, build plans, configure systems, run functional testing, mentor junior staff, and support international time zones.
Salesforce, Postman, JIRA, BOBJ, API, SFTP
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