171 customer support manager jobs at 89 companies in Vandergrift, PA
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Product Manager - Customer Support Systems
Pittsburgh, Pennsylvania, United States
$165k-$195k/yr OnsiteFull Time
7+ YOEBachelor's degree and 7+ years relevant experience, including 5+ years in product management for customer support technology or complex products. Requires systems thinking, analytics, service design, automation, and communication skills.
CRM, KDS, Otter, APIs, HSA, 401(k)
4d
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Product Support Manager -- Roadheaders
Brier Hill, Pennsylvania, United States
RemoteFull Time
Provides technical support to customers and internal teams, oversees field service operations and workforce planning, manages product life cycles, and develops product enhancements and portfolio strategies.
11h
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Customer Support Analyst - PO
Pittsburgh, Pennsylvania, United States
$25-$44/hr HybridFull Time
1+ YOEBachelor's degree in business, finance, accounting, supply chain management, or related field plus 1 year of related experience, or equivalent education and experience.
2w
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Product Manager - Customer Support Systems
Pittsburgh, Pennsylvania, United States
$165k-$195k/yr OnsiteFull Time
7+ YOEBachelor's degree and 7+ years relevant experience, including 5+ years in product management for support technology or complex products. Requires systems thinking, analytics, service design, AI, and communication skills.
CRM, KDS, Otter, APIs, HSA
1w
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CUSTOMER SERVICE DEPARTMENT MANAGER
Bethel Park, Pennsylvania, United States
OnsiteFull Time
Experience leading customer service associates, coaching and evaluating performance, resolving customer problems, and supporting online order pickup services.
2w
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Field Support Manager
Pittsburgh, Pennsylvania, United States
$55k-$70k/yr FieldFull Time
Hospitality leadership experience preferred; requires communication, organization, problem-solving, basic Microsoft Office skills, a driver's license, insurability, and willingness to travel extensively.
Microsoft Office
3w
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Support Analyst
Pittsburgh or Cranberry Township
OnsiteFull Time
Customer-focused support with experience in customer service or help desk environments, strong organization and communication, ability to manage multiple tasks and follow escalation protocols.
3w
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Support Analyst
Pittsburgh or Cranberry Township
OnsiteFull Time
Customer-focused support experience, strong organization and communication, ability to manage multiple tasks, familiarity with software systems, and experience with ticketing/escalation processes.
2mo
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Technical Support Representative
Cranberry Township or Pittsburgh
OnsiteFull Time
Provide advanced product support for automated laser engraving and pin marking systems via phone, email, and case management; document and resolve cases with a goal of closing 90%; maintain professional customer relations; travel for training as needed.
5h
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Director of Customer Service
Pittsburgh, Pennsylvania, United States
OnsiteFull Time
Bachelor's degree or equivalent experience; 10+ years in customer service operations and 5+ years managing large, multichannel support organizations. Healthcare, pharmacy, analytics, workforce planning, and compliance experience preferred.
CRM, Key Performance Indicators (KPIs), Service Levels (SLs), First Contact Resolution (FCR), Customer Satisfaction (CSAT), Average Handle Time (AHT)
3mo
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Customer Service Representative
Johnstown, Pennsylvania, United States
OnsiteFull Time
High School/GED required; clerical duties, filing, typing, and records management; respond to customer inquiries; loan processing knowledge helpful.
2w
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Sales Support Specialist - Connellsville
Connellsville, Pennsylvania, United States
$22-$25/hr OnsiteFull Time
2+ YOERequires 2+ years of customer service experience, ERP/order management and Microsoft Office proficiency, strong communication, math, organization, critical thinking, and logistics knowledge.
ERP, Microsoft Office Suite, digital phone systems
2w
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Support lead Part Time
Monroeville, Pennsylvania, United States
$12/hr OnsitePart Time
1+ YOEHigh school diploma or equivalent, 1+ year management experience, strong verbal and written communication, multitasking, creative thinking, composure under pressure, and ability to lift 25 pounds.
2mo
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Customer Experience & Service Transformation Management Advisory Consultant
San Francisco or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Detroit or Nashville or Los Angeles or San Diego
$70k-$206k/yr OnsiteFull Time
4+ YOE4+ years management consulting experience in customer service/support, 3+ years with Cloud (SaaS) and customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), 1+ years with AI/GenAI, client-facing leadership, primary residence within 90 minutes of an Accenture office.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, Artificial intelligence, GenAI, IVR
3w
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Office Manager (PT)
Pittsburgh, Pennsylvania, United States
$25/hr OnsitePart Time
Experience in office management, workplace operations, hospitality, executive support, customer service, or facilities coordination; strong communication, organization, time management, independence, and ability to lift 25 pounds.
2mo
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Product Development & Support Engineer
Torrance or Pittsburgh
$120k-$145k/yr RemoteFull Time
5+ YOEBachelor's degree in engineering, 5+ years technical customer-facing experience, US work authorization required (no visa sponsorship), access to export-controlled items, travel up to 25%, strong communication, MS Office proficiency; FEA/CAD a plus.
Finite element analysis software, CAD, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft Outlook
1mo
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Supervisor, Patient Support
Pittsburgh, Pennsylvania, United States
$48k-$70k/yr OnsiteFull Time
2+ YOE1+ MgmtAssociate's degree or equivalent (4 years) required; 2+ years healthcare experience (claims or high-volume call center); 1+ year supervisory experience; advanced Microsoft Office (Excel, Word, PowerPoint, Access); strong communication and process improvement skills.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Access
2mo
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Office Manager Administrative
Canonsburg, Pennsylvania, United States
OnsiteFull Time
5+ YOEOffice management and administrative support; QuickBooks experience; MS Office; data entry; customer service; strong communication; detail oriented; 5+ years preferred.
QuickBooks, MS Office, Excel
2mo
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Data Center Support Technician
Pittsburgh, Pennsylvania, United States
$22-$25/hr OnsiteFull Time
Managing physical security and access control, monitoring building and IT systems (BMS, power, cooling, fire, cameras, networks), processing tickets and incident coordination, providing customer support and remote-hands; must work any shift, weekends and holidays.
Windows, MAC, IOS, BMS
2w
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Credit Support Representative
Pittsburgh, Pennsylvania, United States
OnsiteFull Time
3+ YOEHigh school diploma or GED and 3 years of related experience required. Requires communication, organization, analytical, customer service, project management, loan documentation, and Microsoft Office skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
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