66 customer support manager jobs at 46 companies in Walker, MI
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Customer Success and Support Manager
Hudsonville, Michigan, United States
$100k-$120k/yrHybridFull Time
ESPEC North AmericaTokyo Stock Exchange: 6859: Designs and manufactures environmental and reliability testing chambers.
5+ YOEBachelor's degree required; 5+ years in customer success/account management with prior leadership; strong communication, analytical skills, CRM experience (Salesforce/HubSpot), and ability to use metrics to drive retention and growth.
Salesforce, HubSpot, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, ERP (BOM structure), email
Graybar: Distributes electrical, communications, and data networking products.
Respond to customer inquiries, enter and manage orders, handle pricing/billing/claims, provide product selection support, and take inbound sales; high school required; degree preferred.
Customer Finance Manager - New Business Development
Hudsonville, Michigan, United States
OnsiteFull Time
Royal Technologies: An employee-owned manufacturer specializing in plastic injection molding and assembly.
5+ YOEBachelor's degree in finance/accounting/economics,5+ years commercial finance/FP&A experience supporting sales,advanced Excel and financial modeling,strong communication,ability to travel to customers.
Mitsubishi Logisnext AmericasTokyo Stock Exchange: 7105: Manufactures material handling equipment and automated warehouse solutions.
2+ YOERespond to dealer inquiries via CRM/email/phone/chat, manage order administration, support sales reps, 2+ years experience, high school diploma required (associate preferred), bilingual English/Spanish desired, strong communication, Microsoft Office and CRM familiarity.
BPCS, SAP, CSD, CRM, Microsoft AX, Microsoft Word, Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint
Mary Free Bed Rehabilitation Hospital: Provides specialized inpatient and outpatient medical rehabilitation services.
1+ YOEScheduling therapy, managing patient and therapist schedules, EMR and electronic scheduling proficiency, strong customer service, organization, problem solving; high school diploma and healthcare experience preferred.
Electronic Scheduling Software, Electronic Medical Records (EMR)
Kalamazoo Metro: Provides public bus and paratransit services in Kalamazoo County.
Provide and supervise front-line customer service, handle inquiries/complaints, process payments, train staff, perform cash handling and basic IT support. High school diploma preferred; minimum age 18; 2 years driving history; valid driver license expected.
Indian Trails Ticketing System, AFM, Cisco Finesse
PerrigoNYSE: PRGO: Produces over-the-counter healthcare products and infant formula.
3+ YOE3+ years sales/marketing or CPG experience; strong Excel, PowerPoint, Word skills; ability to process orders, track items, manage deductions, support account executives, and communicate with customers and finance.
Microsoft Excel, Microsoft PowerPoint, Microsoft Word
Truck & Trailer Specialties: Customizes heavy-duty trucks and equipment for municipal and commercial fleets.
Supports sales and operations by processing bids/orders, creating purchase orders, coordinating customers and suppliers, managing delivery schedules, maintaining files, and assisting with quotes and marketing. Requires Microsoft Office skills and high school diploma.
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
1+ YOEHigh school required; minimum 1 year management experience; ability to operate cash register, lift up to 25 lbs, climb ladders, communicate with customers, and work flexible schedules; must be 18+.
Administrative Intake Support Specialist Contact Center Full Time 1st Shift
Grand Rapids, Michigan, United States
$18-$25/hrOnsiteFull Time
Pine Rest Christian Mental Health Services: Provides psychiatric hospital care and outpatient mental health services.
Associate degree or equivalent, strong communication and customer service, proficiency with electronic systems, ability to manage crisis calls and intake/registration processes.
Dollar TreeNASDAQ: DLTR: Operates discount variety stores selling household and seasonal merchandise.
Support store operations, customer service, merchandising, supervising and training associates; must lift up to 55 lbs, read and follow operational directives; high school diploma preferred; retail management experience preferred.
All In Hospitality Group: Operates multiple restaurant venues and catering services.
Provide customer service, handle take-out orders, manage expo window, be TIPS certified (or willing), organized, detail-oriented, and able to learn menu and service steps.
Practice Support Assistant (Clinic Receptionist) - Full time, 40 hrs/wk - Bronson Primary Care Partners - Richland, MI
Richland, Michigan, United States
OnsiteFull Time
Bronson Healthcare Group: Providing comprehensive healthcare and hospital services in southwest Michigan.
0.25+ YOEHigh school/GED and 3-6 months related experience required; keyboarding and computer skills; customer service and confidentiality; experience with practice management/insurance entry (MISYS/Tiger) preferred.
Western & Southern Financial Group: Provides life insurance, annuities, and investment management services.
3+ YOE3+ MgmtBachelor's or equivalent experience required; typically 3 years supervisory experience; insurance/contact center experience preferred; strong analytical, communication, and PC skills; ability to travel as needed.
Knape & Vogt: Manufacturer of functional hardware, shelving, and ergonomic storage systems.
1+ YOE1 year customer service or data entry experience, high school diploma/GED, intermediate Microsoft Word/Excel/Outlook skills, able to manage priorities and communicate effectively.
Salesforce.com, Microsoft Word, Microsoft Excel, Outlook
MarineMaxNYSE: HZO: Retails recreational boats and provides yacht and marina services.
Leadership and team management in a dealership or similar setting; operational oversight, HR coordination, budgeting, sales support, and customer service.
Bandit Industries: Manufacturer of industrial wood processing and forestry equipment.
2+ YOE2+ years manufacturing experience with mechanical aptitude, excellent written/verbal communication and customer service, proficient computer skills; sales experience preferred.
Macy'sNYSE: M: Operates department stores selling apparel, home goods, and luxury items.
1+ YOERetail experience, customer service and merchandising skills, ability to lead colleagues, lift up to 50 lbs., flexible availability including evenings/weekends/holidays, high school diploma preferred.
cash register, radio frequency equipment, handheld equipment, Macy's mobile app
BlueLinxNYSE: BXC: Distributes building and industrial products across the United States.
4+ YOE4+ years experience (with bachelor’s degree preferred) in sales or building products; proven book-of-business growth, strong organizational and cross-functional skills, customer support and inventory management expertise.