139 customer support manager jobs at 81 companies in Warsaw, VA
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Customer Communications Support Manager
Quantico or Washington
$165k-$180k/yr OnsiteFull Time
10+ YOE10+ years program/project management experience in DoD/IC, bachelor’s in CS/IT or related, DoD 8570/8140 IAT Level III (CASP+/CISSP) and CCNP Collaboration, PMP, active Secret clearance, U.S. citizenship, leadership and stakeholder management skills.
VoIP, VTC, Cisco Unified Communications (CUCM), Unity, Session Initiation Protocol (SIP), Poly, Microsoft Teams, Cisco Jabber, ITIL, ITSM, RMF
1mo
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Customer Communications Support Manager
Quantico, Virginia, United States
OnsiteFull Time
10+ YOE10+ MgmtTop Secret/SCI clearance, PMP and CCNP Collaboration, DoD 8570/8140 IAT Level III, 10+ years managing enterprise voice/video/unified communications in DoD/IC, bachelor’s degree in CS/IT or related.
Cisco Unified Communications Manager (CUCM), Unity Connection, SIP, H.323, MGCP, Polycom, Session Border Controller (SBC), JWICS, SIPRNet, NIPRNet, ITIL 4
6d
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Customer Support Representative
Gloucester, Virginia, United States
$16-$20/hr OnsiteFull Time
2+ YOEHigh school diploma or GED, two years of customer service experience, strong time and project management skills, and proficiency in Microsoft Word, Excel, and Outlook.
Microsoft Word, Microsoft Excel, Microsoft Outlook
2w
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Scaled Customer Success Manager
Atlanta or Richmond or Washington
RemoteFull Time
3+ YOE3+ years in customer success/support/account management in B2B SaaS, strong written communication, analytic skills, experience managing large portfolios preferred.
3w
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Associate Manager, Customer Delivery
Richmond, Virginia, United States
$105k-$152k/yr HybridFull Time
5+ YOEBachelor's or equivalent, 5+ years supporting business/operations/technology, Agile experience, strong SQL and data analysis skills, excellent communication and prioritization.
SQL
2mo
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Manager of Geospatial Training & Support
Richmond, Virginia, United States
OnsiteFull Time
Oversee Geospatial Support, Training, Professional Services; lead team; ensure customer-focused outcomes; travel up to 25%.
Trimble, GIS, UAS, Geospatial platforms
4w
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FT Manager Customer Service (H) (536743)
Grafton, Virginia, United States
OnsiteFull Time
Lead and support store associates, drive professional development, and ensure excellent customer service through training and on-the-job coaching.
1mo
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Management Support Specialist
Dahlgren, Virginia, United States
$85k-$92k/yr OnsiteFull Time
3+ YOE3+ years supporting training programs, facilities and AV management, scheduling, ERP/LMS user setup, customer service, and event logistics for workforce development.
Navy Enterprise Resource Planning (ERP), Waypoints Learning Management System, Total Workforce Management Services, Human Resources Port
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Management Support Specialist
Dahlgren, Virginia, United States
$85k-$92k/yr OnsiteFull Time
3+ YOE3+ years providing training program and administrative support, facilities/logistics coordination, AV/classroom setup, ERP and LMS use, customer service, and event coordination for workforce development.
Navy Enterprise Resource Planning (ERP), Waypoints Learning Management System, Total Workforce Management Services, Human Resources Port, Microsoft Excel
3mo
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PT Customer Service Leader
Kilmarnock, Virginia, United States
OnsiteFull Time
Provide fast, friendly service; support Customer Service Manager; front-end operations management.
6d
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Customer Success - Financial Software
Henrico, Virginia, United States
$55k-$65k/yr OnsiteFull Time
2+ YOERequires 2+ years in customer success, support, client services, coordination, operations, project coordination, or account management; strong communication, organization, critical thinking, and customer service skills.
Microsoft Office
1w
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Fueling Operations Support Manager - REMOTE
Austin or Albany or Annapolis or Atlanta or Augusta or Baton Rouge or Bismarck or Boise or Boston or Carson City or Charleston or Cheyenne or Columbia or Columbus or Concord or Denver or Des Moines or Dover or Frankfort or Hagåtña or Harrisburg or Hartford or Helena or Honolulu or Indianapolis or Jackson or Jefferson City or Juneau or Lansing or Lincoln or Little Rock or Madison or Montgomery or Montpelier or Nashville or Oklahoma City or Olympia or Phoenix or Pierre or Providence or Raleigh or Richmond or Sacramento or Saint Paul or Salem or Salt Lake City or San Juan or Santa Fe or Springfield or Charlotte Amalie or Tallahassee or Topeka or Trenton or Washington
$75k/yr RemoteFull Time
5+ YOERequires a high school diploma/GED, 5+ years in fuel systems, facility maintenance management, or environmental compliance, and 1–3 years of customer relationship experience.
Microsoft Office, Microsoft Excel, Automatic Tank Gage (ATG), Turbine Transfer Pumps (STP), Under Dispenser Containment (UDC)
2mo
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Customer Experience Team Lead
Richmond or Israel
HybridFull Time
2+ Mgmt2+ years leading teams in customer support; experience with shift management, workforce optimization, KPI tracking, coaching, hiring, and using customer communication tools; tech-forward with AI familiarity.
Front, Talkdesk
2mo
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Support Lead Part Time
Prince Frederick, Maryland, United States
$16/hr OnsitePart Time
1+ YOEHigh school diploma or equivalent; college experience preferred; minimum 1 year of management experience; strong communication and multitasking skills.
1mo
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Spanish Bilingual Remote Customer Service Representative
Chesapeake or Richmond
$19-$21/hr RemoteFull Time, Seasonal
Provide inbound/outbound customer support and account management; moderate-to-advanced computer skills; reliable home workspace with camera; cable/fiber ethernet (100 mb/s) required; pass background check and drug test; commit to paid 3-week training.
6d
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Support Associate
Richmond, Virginia, United States
OnsitePart Time
Must be at least 18, available nights and weekends, able to provide customer service, process sales and returns, manage inventory, and stand for long periods while lifting up to 25 pounds.
4w
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PLM Support Lead
Mclean or Richmond
$82k-$193k/yr HybridFull Time
7+ YOE7+ years supporting ENOVIA/3DEXPERIENCE, PLM configuration and customization, integrations with SAP/Salesforce/BIOVIA, programming in Java/JavaScript/SQL/Tcl, Git and Azure DevOps experience, strong stakeholder and troubleshooting skills.
ENOVIA/3DEXPERIENCE, SAP, BIOVIA, Salesforce, APIs, SOAP, XML, Java, JavaScript, SQL, Tcl, Git, Azure DevOps
1mo
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Senior Manager, Premium Support Engineer (Databolt) - Capital One Software (Remote)
Richmond or San Francisco or McLean or New York City
$209k-$286k/yr RemoteFull Time
7+ YOEBachelor's degree, 7+ years in technical account management, enterprise support, or customer-facing engineering; AWS, security, networking, IaC, programming, and enterprise data platform experience required.
Prometheus, Kubernetes, EKS, Docker, Terraform, AWS CloudFormation, Java, Python, Go, PySpark, Snowflake, Databricks, Helm, CI/CD, AWS, KMS, Secrets Manager, mTLS, JWT, OAuth, Data Loss Prevention (DLP), SPCS, Native Apps, Unity Catalog, AES-256, FPE, RBAC
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Senior Manager, Premium Support Engineer (Databolt) - Capital One Software (Remote)
Richmond or San Francisco or McLean or New York City
$209k-$286k/yr RemoteFull Time
7+ YOEBachelor's degree; 7+ years in technical account management, enterprise support, or customer-facing engineering; 5+ years AWS and security/networking; 3+ years IaC, programming, and enterprise data platforms.
Prometheus, Kubernetes, EKS, Terraform, AWS CloudFormation, Java, Python, Go, PySpark, Snowflake, Databricks, Helm, Docker, CI/CD, AWS, KMS, Secrets Manager, mTLS, JWT, OAuth, AES-256, FPE, SPCS, Native Apps, Unity Catalog, RBAC
6d
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Manager, Monitoring
Richmond, Virginia, United States
$80k-$106k/yr OnsiteFull Time
5+ YOE3+ MgmtRequires 5+ years of customer-facing employee leadership, including 3+ years leading large-scale monitoring, technical support, customer service, account management, or high-touch sales teams, plus call center operations experience.
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