53 customer support manager jobs at 45 companies in Waunakee, WI
2w
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Customer Success Support Specialist
Madison, Wisconsin, United States
$25-$26/hr HybridFull Time
2+ YOEHigh school diploma/GED,2+ years customer service or support experience,exceptional written/verbal communication,experience with healthcare professionals preferred,ability to learn software tools and manage priorities.
Zendesk, Freshdesk, HubSpot, EnsoData Hub, Confluence, Impilo, Jira
1mo
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Senior Customer Support Lead
Denver or San Francisco or Madison
$140k-$180k/yr OnsiteFull Time
5+ YOE3+ Mgmt5+ years experience with 3+ years leading customer service teams; experience with Intercom and CS tech stacks, strong data fluency, communication, and leadership skills; comfortable adopting AI tools.
Intercom
5d
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Supervisor, Customer Support
Madison, Wisconsin, United States
$78k-$156k/yr OnsiteFull Time
People leadership, customer service and contact center operations knowledge, performance monitoring, quality assurance, data analysis, problem-solving, communication, documentation, and cross-functional collaboration skills.
1d
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Customer Technical Support Supervisor
Cottage Grove, Wisconsin, United States
OnsiteFull Time
2+ YOEBachelor's degree or equivalent, 2+ years of customer technical support experience, and proven employee leadership, coaching, and development experience. Requires strong communication, organization, problem-solving, and Microsoft Office proficiency.
Microsoft Office, Microsoft Excel, Microsoft Word, CRM, SAP
1w
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Enterprise Customer Success Manager
Madison, Wisconsin, United States
RemoteFull Time
5+ YOERequires 5+ years in customer success, consulting, or post-sales technical account management; enterprise customer experience; cloud architecture, directory services, networking, and enterprise software support knowledge.
Gainsight, AWS, Azure, GCP, Active Directory, LDAP, Windows, UNIX, IDIRA, IAM, SIEM
1mo
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Client Support Manager
Waunakee or Evansville
OnsiteFull Time
5+ YOEAssociate's degree or equivalent experience, 5+ years in banking/financial services with leadership experience; strong knowledge of retail banking products, digital services, KPIs, and advanced computer skills (Word, Excel, Outlook).
Microsoft Word, Microsoft Excel, Microsoft Outlook, Internet, AI
2mo
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Support Analyst
Middleton or United States
$53k-$68k/yr HybridFull Time
2+ YOERequires 2+ years in technical support, customer service, training, or account management; troubleshooting software and cloud platforms; professional communication; and an associate or bachelor's degree or equivalent experience.
JavaScript, XML, JSON, relational databases
1mo
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Group Claims Support Specialist
Madison, Wisconsin, United States
$21-$29/hr OnsiteFull Time
High school/GED required; strong attention to detail, communication, customer service, and organizational skills; familiarity with claims administration and Microsoft Office; ability to manage multiple priorities.
PolicyPro, Microsoft Access, Microsoft Word, Microsoft Excel, Microsoft Outlook
1w
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Support Lead - Part Time
Baraboo, Wisconsin, United States
$12/hr OnsitePart Time
1+ YOEHigh school diploma or equivalent, 1+ year management experience, strong communication, multitasking, and customer service skills.
2mo
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Temporary Customer Service Representative (Continuous Recruitment)
Stevens Point, Wisconsin, United States
$15-$18/hr OnsitePart Time, Temporary
Customer service experience; supervises staff; strong communication; ability to lift up to 50 lbs; flexible schedule; ServSafe certification or willing to obtain.
Cashier systems, Point of Sale
1w
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Customer Care Project Coordinator
Waunakee, Wisconsin, United States
$21-$26/hr OnsiteFull Time
3+ YOE3+ years customer support and project management experience preferred; high school diploma or equivalent; technical writing; strong communication, organization, and Microsoft Office skills.
Internet, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
2mo
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Customer Experience Supervisor I - West Towne Mall
Madison, Wisconsin, United States
$20-$25/hr OnsiteFull Time
Supervising store associates to drive sales and customer service, coaching cashiers, managing checkout operations, leveraging POS metrics, and supporting hiring and training processes.
Point of Sale, Mobile Point of Sale, Satellite Registers, iCAP
3w
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FARM MANAGEMENT SUPPORT (FMS) ADVISOR
Juneau, Wisconsin, United States
FieldFull Time
Vocational/technical or university education in agriculture preferred, broad dairy industry experience, knowledge of bovine physiology and nutrition, strong communication, and Microsoft Office proficiency.
Microsoft Excel, Microsoft Word
2mo
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Staff Technical Solutions Account Manager
Madison or Austin
OnsiteFull Time
5+ YOE5+ years in account management/technical customer support, strong communication and project management, technical troubleshooting, SQL and integrations experience, ability to work in-office in Austin or Madison.
SQL, JIRA, Python, JavaScript, Google Cloud, APIs, Webhooks
3w
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1st Assistant Manager
Cottage Grove, Wisconsin, United States
$16-$18/hr OnsiteFull Time
Supporting general manager, supervising employees, managing inventory and merchandising, ensuring customer service and maximizing sales.
18h
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Parts Sales & Product Support
Sun Prairie or Madison
HybridFull Time
Off-highway industry experience preferred, customer service or account management experience, sales orientation, critical thinking, professionalism, technical aptitude, multitasking, and urgency.
Twin Disc, ZF, Dana Spicer, Deutz, Hatz, JCB
1mo
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Grocery/ECommerce Manager
Madison, Wisconsin, United States
$55k-$60k/yr OnsiteFull Time
Manage grocery and ecommerce operations, oversee staff, support sales, scheduling, customer service, and ensure store standards.
1w
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TEACH e-Rate Support
Madison, Wisconsin, United States
$22-$36/hr HybridFull Time
Experience managing grant suppliers and recipients, telecommunications or broadband network transport, and customer support for non-technical users of technical services; communication or website management experience preferred.
Universal Service Administration Company (USAC), Federal Communications Commission (FCC)
1mo
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Assistant Manager
Wisconsin Dells, Wisconsin, United States
OnsitePart Time
Support store operations, customer service, merchandising, inventory, record keeping and supervise/train associates. Must lift up to 55 lbs; strong communication, problem solving, and organizational skills; high school diploma preferred; store management experience preferred.
1d
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Assistant Store Manager
Oconomowoc, Wisconsin, United States
OnsiteFull Time
Supports store management, coaches associates, resolves customer issues, executes merchandising and marketing standards, achieves sales targets, and lifts, pulls, and pushes 50+ pounds.
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