118 customer support manager jobs at 77 companies in West Bend, WI
2mo
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Customer Experience Manager
Richfield, Wisconsin, United States
OnsiteFull Time
5+ YOE2+ MgmtLead and develop customer care and technical support teams; 5+ years in customer service/tech support with 2+ years in management; Bachelor's in communications or business administration (preferred); strong leadership, problem-solving and CRM skills; Salesforce a plus; proficient in MS Office.
CRM (Salesforce), Microsoft Word, Microsoft Excel
1mo
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Customer Success Manager
Brookfield, Wisconsin, United States
FieldFull Time
3+ YOERequires 3–5+ years in customer success, account management, SaaS implementation, technical sales, support, construction technology, or a customer-facing B2B role; construction workflow knowledge, technical aptitude, communication skills, and up to 50% travel.
ONE-KEY, Salesforce, CRM, SaaS, IoT, BIM
6d
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Work From Home - Client Support Manager
Milwaukee, Wisconsin, United States
RemoteFull Time
Customer service dedication, strong communication and interpersonal skills, ability to lead and inspire teams, and interest in professional growth and development.
Zoom
1w
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Rental Support Specialist
Butler or Fenton
OnsiteFull Time
1+ YOEHigh school diploma or equivalent, 1–3 years of sales administrative support, proficiency in Excel, Word, and Outlook, and strong administrative, project management, customer service, communication, and organizational skills.
Microsoft Excel, Microsoft Word, Microsoft Outlook, iRental, Dealer Business Systems
1mo
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Technical Support Specialist - Utilities
Milwaukee, Wisconsin, United States
OnsiteFull Time
Customer-facing technical support role requiring strong communication, problem-solving, troubleshooting, documentation skills, ability to manage multiple interactions, and participation in rotational on-call support; 0–2 years support experience preferred; bachelor’s degree in IT/Engineering preferred.
1mo
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Customer Service Representative
Waukesha, Wisconsin, United States
OnsitePart Time
Provide phone and e-commerce support, process orders and returns, manage customer accounts, strong organization and problem-solving; retail or call-center experience preferred.
1w
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Recreation Event Support Staff
New Berlin, Wisconsin, United States
$15/hr OnsiteSeasonal
High school diploma or equivalent preferred; customer service, recreation, event management, or office support experience preferred. Basic computer skills and First Aid, CPR, and AED certification preferred.
ActiveNet, point-of-sale systems
3w
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Customer Service Representative - Technical
Sheboygan, Wisconsin, United States
OnsiteFull Time
Provide technical post-sale support for countertop equipment, troubleshoot and diagnose issues, manage cases, dispatch service providers, place parts orders, and communicate with customers; Microsoft Office and ERP experience preferred.
Microsoft Office, ERP
3d
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Support Lead Part Time
Menomonee Falls, Wisconsin, United States
$13/hr OnsitePart Time
1+ YOEHigh school diploma or equivalent, 1+ year management experience, strong verbal and written communication, multitasking, creative thinking, composure under pressure, and ability to perform physical retail duties.
cash register
3w
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Sales Support Specialist
Milwaukee, Wisconsin, United States
$45k-$53k/yr HybridFull Time
Proven sales support or customer service experience, strong communication, order management and problem-solving skills; familiarity with ERP/CRM systems a plus.
NetSuite, Magento, Salesforce
2mo
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Customer Experience & Service Transformation Management Advisory Consultant
San Francisco or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Detroit or Nashville or Los Angeles or San Diego
$70k-$206k/yr OnsiteFull Time
4+ YOE4+ years management consulting experience in customer service/support, 3+ years with Cloud (SaaS) and customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), 1+ years with AI/GenAI, client-facing leadership, primary residence within 90 minutes of an Accenture office.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, Artificial intelligence, GenAI, IVR
3w
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Front Desk Campus Support Coordinator (On-site in Milwaukee)
Milwaukee, Wisconsin, United States
OnsiteFull Time
Provide front-desk customer service, manage campus communications, schedule appointments, maintain office supplies, proctor admissions tests, and follow HIPAA/FERPA; must be tech-savvy with Microsoft Office.
Microsoft Office
1mo
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Customer Service Advocate
Fort Wayne or Menomonee Falls or Streamwood
$23-$34/hr OnsiteFull Time
1+ YOEBachelor's degree required; 1+ year customer service experience preferred; skills in account and order management, phone/email communication, and sales support; knowledge of rubber/plastic products, ISO, and technical prints beneficial.
1mo
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Site Manager
Rockford or Lake Geneva or Delavan or Milwaukee
$65k/yr OnsiteFull Time
5+ YOELeads onsite support teams, manages ERP workflows, enforces safety and PPE, analyzes KPIs and customer data, implements improvement and cost-reduction plans. Requires HS diploma, 5+ years in similar role; bachelor\u0002s preferred.
ERP
1mo
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Helpdesk Support Analyst I
Menomonee Falls, Wisconsin, United States
$25/hr HybridFull Time
1+ YOEAssociate degree or equivalent, 1+ year related experience, strong troubleshooting, customer-focused communication, equipment configuration, and time-management skills.
3w
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FARM MANAGEMENT SUPPORT (FMS) ADVISOR
Juneau, Wisconsin, United States
FieldFull Time
Vocational/technical or university education in agriculture preferred, broad dairy industry experience, knowledge of bovine physiology and nutrition, strong communication, and Microsoft Office proficiency.
Microsoft Excel, Microsoft Word
3w
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Family Support Liaison - Part-time
Milwaukee, Wisconsin, United States
OnsitePart Time
1+ YOEHigh school diploma/GED required; 1+ year customer service experience with conflict management; ED experience and de-escalation preferred; strong communication, critical thinking, and interpersonal skills.
5d
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Merchant Services and Treasury Management Support Officer
West Allis, Wisconsin, United States
OnsiteFull Time
3+ YOERequires 3–5 years of banking experience, CRM experience, sales and client management background, Microsoft Office proficiency, a valid driver's license, insured automobile, and strong communication and analytical skills.
CRM, Microsoft Word, Microsoft Excel, Microsoft Outlook, Business Online Banking, Mobile Banking, Remote Deposit Capture, ACH, Bill Pay, Positive Pay, Wire Transfer, internet
2mo
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Commercial Sales Support Supervisor
Hartland, Wisconsin, United States
OnsiteFull Time
4+ YOE2+ MgmtAssociate's degree in Business required; 4+ years in sales operations/order management/customer service; 2+ years supervisory experience; proficiency with Microsoft Office and Google Suite; strong problem-solving, data entry, and communication skills.
Microsoft Office, Google Suite
3d
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Care Management Support Coordinator III
Milwaukee, Wisconsin, United States
$20-$35/hr HybridFull Time
2+ YOEHigh school diploma or GED and 2–4 years of related experience. Requires member outreach, customer service, administrative care management, documentation, and community resource coordination skills.
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