84 customer support manager jobs at 42 companies in West Virginia
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Video Customer Support Manager - North Eastern Region - US Remote
Maryland or Virginia or Pennsylvania or Delaware or West Virginia
$100k-$110k/yrRemoteFull Time
Motorola SolutionsNYSE: MSI: Global leader in mission-critical communications and security technology.
5+ YOE5+ years in lifecycle sustainment account management or customer support/account management involving video solutions. Requires contract-management expertise, communication, sales, forecasting, and customer relationship skills.
Oracle, SCDR, Q2SC, CMSO, Network Operations Center, Google Suite, Microsoft business software
Connecticut or Maine or Massachusetts or New Hampshire or New York or Pennsylvania or Rhode Island or Vermont or West Virginia or Florida or North Carolina or South Carolina or Washington
$100k-$115k/yrRemoteFull Time
Clearview AI: Private U.S. facial-recognition platform serving law-enforcement, government, military, and intelligence agencies.
8+ YOE8+ years enterprise SaaS customer success/account management supporting public sector, CRM experience (SFDC, Hubspot), product support, US travel ability, strong communication and relationship skills, bachelor’s degree or equivalent.
United States or Arkansas or Arizona or Colorado or Florida or Georgia or Idaho or Indiana or Illinois or Iowa or Kansas or Massachusetts or Maryland or Minnesota or Missouri or Montana or North Carolina or New Mexico or Nevada or New York or Ohio or Oklahoma or Oregon or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington or Wisconsin or West Virginia
$20-$25/hrRemoteFull Time
OpenEd: Private US educational program provider helping families create personalized, tuition-free at-home education through public-school partnerships.
1+ YOERequires an associate degree or related advanced learning, 1–3 years of customer service, account management, or marketing experience, flexible Pacific Time availability, U.S. work eligibility, and strong communication skills.
Gmail, Google Calendar, Google Docs, Google Forms, Google Sheets, HubSpot, Intercom, Zendesk, CRM
AO Garcia Agency: Independent insurance sales agency recruiting funnel.
Requires customer service dedication, strong communication and interpersonal skills, ability to lead teams, and interest in professional growth and development.
Watertown or Alabama or Georgia or Virginia or West Virginia
$89k-$105k/yrRemoteFull Time
Terex Utilities: American manufacturer of bucket trucks and digger derricks for electric utility crews maintaining the power grid.
10+ YOEHigh school diploma or equivalent and 10 years of heavy machinery technician or maintenance management experience. Requires deep technical knowledge; customer-facing, training, project management, and CRM experience preferred.
Salesforce, Oracle, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
The StandFast Group: A producing corrugated packaging and providing customer service support.
Estimate and enter orders, communicate with customers and internal teams, manage inventory systems, resolve complaints, and support Customer Service Manager when absent.
Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft Teams, Kiwi, ADP Workforce Now, Harry Rohde Management System (HRMS)
San Francisco or Arizona or California or Colorado or Florida or Georgia or Iowa or Idaho or Illinois or Indiana or Massachusetts or Michigan or Missouri or North Carolina or New Hampshire or New Jersey or New York or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington or Wisconsin or West Virginia
$20-$24/hrRemoteFull Time
Phil: Private U.S. health-tech platform helping pharmaceutical brands deliver prescription access, affordability, adherence, and direct-to-patient services.
2+ YOE2+ years in operations/admin/customer support; prior pharmacy technician or prescription-workflow experience preferred; strong attention to detail, communication, and ability to manage multiple workflows; experience with G Suite.
Alabama or Arizona or Florida or Georgia or Iowa or Illinois or Indiana or Michigan or Minnesota or Missouri or North Carolina or Nebraska or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or West Virginia or Oak Brook
$27-$32/hrRemoteFull Time
Inspira Financial: Privately owned financial-services administrator serving employers, institutions, advisors, and individuals with health, wealth, retirement, and benefits solutions.
5+ YOE3+ MgmtRequires 5–7 years of high-volume servicing experience and 3+ years of leadership experience, with strong coaching, analytics, communication, employee development, and client service skills.
Microsoft suite of products, Salesforce, Service Cloud
Austin or Albany or Annapolis or Atlanta or Augusta or Baton Rouge or Bismarck or Boise or Boston or Carson City or Charleston or Cheyenne or Columbia or Columbus or Concord or Denver or Des Moines or Dover or Frankfort or Hagåtña or Harrisburg or Hartford or Helena or Honolulu or Indianapolis or Jackson or Jefferson City or Juneau or Lansing or Lincoln or Little Rock or Madison or Montgomery or Montpelier or Nashville or Oklahoma City or Olympia or Phoenix or Pierre or Providence or Raleigh or Richmond or Sacramento or Saint Paul or Salem or Salt Lake City or San Juan or Santa Fe or Springfield or Charlotte Amalie or Tallahassee or Topeka or Trenton or Washington
$75k/yrRemoteFull Time
RyderNYSE: R: Provider of logistics, transportation, and fleet management solutions.
5+ YOERequires a high school diploma/GED, 5+ years in fuel systems, facility maintenance management, or environmental compliance, and 1–3 years of customer relationship experience.
Microsoft Office, Microsoft Excel, Automatic Tank Gage (ATG), Turbine Transfer Pumps (STP), Under Dispenser Containment (UDC)
United States or Arkansas or Arizona or Florida or Georgia or Iowa or Idaho or Indiana or Kansas or Kentucky or Michigan or Minnesota or Missouri or Mississippi or Montana or North Carolina or North Dakota or Nebraska or New Hampshire or New Mexico or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or South Dakota or Tennessee or Texas or Utah or Virginia or Wisconsin or West Virginia
RemoteFull Time
Toyota Automated Logistics: Toyota Automated Logistics is a Toyota Industries-controlled warehouse-automation integrator serving manufacturers, distributors, and warehouse operators worldwide.
Bachelor's preferred (CS/IS), Microsoft Office/Project, Microsoft SQL/SQL Server and Oracle experience, back-end troubleshooting, leadership and customer service experience, eligible to work in the US.
Microsoft Office, Microsoft Project, SQL Server, Oracle, Microsoft SQL, Crystal Management, SQL Server Reporting Services (SSRS), Exacta
Florida or Wisconsin or Idaho or Georgia or Mississippi or Hawaii or Indiana or Iowa or Kansas or South Carolina or Louisiana or West Virginia or Michigan or Wyoming or Nebraska or North Carolina or Oklahoma or Texas or Utah or Virginia
$32k-$46k/yrRemoteFull Time
FiservNYSE: FI: Global leader in financial services technology solutions.
2+ YOERequires 2+ years supporting customers in high-volume technical support and troubleshooting environments, with experience documenting cases and using ticketing, CRM, remote support, or knowledge management tools.
point of sale (POS), Electronic Data Interchange (EMV), ticketing systems, customer relationship management systems, remote support tools, knowledge management tools
(On-site) ITS Support Center Manager - Information Technology Services
Morgantown, West Virginia, United States
OnsiteFull Time
West Virginia University: Public land-grant research university system in West Virginia.
2+ YOEAssociate degree and minimum two years experience in business/financial reconciliation, databases, and face-to-face customer service. Knowledge of PC/Windows, networks, digital copiers, cash handling, and staff supervision required.
West Virginia Department of Human Services: Government department providing health care, social services, benefits, and trusted information to West Virginians, especially vulnerable populations.
4+ YOEHigh school diploma or equivalent plus four years of clerical or paraprofessional experience; college study may substitute. Requires confidentiality, case research, customer service, and case management skills.
Domino's PizzaNASDAQ: DPZ: The world's largest pizza.
Restaurant experience and the ability to manage shifts, enforce policies, control costs, inventory and cash, staff employees, complete paperwork, manage food, and support customer service and profitability.
RRD: Global provider of marketing, packaging, print, and supply chain solutions.
2+ YOEHigh school diploma or equivalent and 2+ years of professional administrative support experience. Requires advanced Microsoft Office skills, organization, customer service, confidentiality, problem-solving, and deadline management.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint