212 customer support manager jobs at 125 companies in West Warwick, RI
1mo
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Director of Customer Support
Watertown, Massachusetts, United States
$160k-$182k/yr OnsiteFull Time
9+ YOE3+ Mgmt9+ years in customer support/operations leadership, 3+ years managing managers, experience with outsourced BPOs, strong analytics, change management, and customer support platform expertise (Zendesk, Kustomer, Gladly, Salesforce).
Zendesk, Kustomer, Gladly, Salesforce Service Cloud
2mo
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Customer Success Manager - Education
Foxborough, Massachusetts, United States
$70k-$80k/yr OnsiteFull Time
Experience in customer success or account management; strong communication and organizational skills; CRM, scheduling or registration software experience; ability to manage priorities, coordinate logistics, and support educators; hybrid capability with occasional travel.
CRM, ticketing
3w
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FT Assistant Manager Customer Service (538004)
Taunton, Massachusetts, United States
OnsiteFull Time
Manage customer service operations in a retail supermarket and support store goals as an assistant manager.
1w
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Customer Success Manager, User Engagement
Chicago or Kennesaw or Dallas or Indianapolis or Philadelphia or Waltham
$99k-$173k/yr HybridFull Time
5+ YOEBachelor's degree, 5+ years in SaaS customer success and healthcare knowledge required. Requires project management, CRM familiarity, clinical decision support knowledge, executive engagement, and excellent communication skills.
SaaS, clinical decision support (CDS), customer success platforms, CRMs
3w
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Head of Hazardous Waste Customer Service (Norwood, MA)
Norwood, Massachusetts, United States
$126k-$173k/yr HybridFull Time
7+ YOE4+ Mgmt7-10 years in customer support/operations in regulated environments, 4+ years people leadership, strong knowledge of hazardous/regulated waste workflows and regulations (RCRA,DOT,TSCA), experience with system migrations, and executive stakeholder communication.
6d
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Work From Home - Client Support Manager
Providence, Rhode Island, United States
RemoteRemote
Requires customer service dedication, strong communication and interpersonal skills, team leadership ability, and commitment to professional growth and work-life balance.
Zoom
1mo
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Customer Service Associate Team Leader (Front End Support Assistant Manager)
Newton, Massachusetts, United States
$20-$35/hr OnsiteFull Time
1.5+ YOE0.5+ MgmtRetail leadership role requiring 18+ months retail experience, 6+ months supervisory experience, ability to lift 50 lbs, strong customer service, coaching, merchandising, math skills, and proficiency with email and Microsoft Office.
Microsoft Office, email
3w
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Integrated Logistics Support Lead (ONSITE)
Marlborough, Massachusetts, United States
$87k-$165k/yr OnsiteFull Time
5+ YOEManage ILS team, lead proposal ILS content, apply ILS engineering concepts, provide design influence for supportability, and support customer interface; U.S. citizenship and active DoD Secret clearance required.
2mo
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Practice Support Assistant
Braintree, Massachusetts, United States
$18-$32/hr OnsiteFull Time
1+ YOEHigh school diploma/GED, 1+ years customer service or healthcare experience, proficiency with Microsoft Office and EMR (Epic preferred), strong patient management and communication skills.
Microsoft Office, Epic
1w
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Fueling Operations Support Manager - REMOTE
Austin or Albany or Annapolis or Atlanta or Augusta or Baton Rouge or Bismarck or Boise or Boston or Carson City or Charleston or Cheyenne or Columbia or Columbus or Concord or Denver or Des Moines or Dover or Frankfort or Hagåtña or Harrisburg or Hartford or Helena or Honolulu or Indianapolis or Jackson or Jefferson City or Juneau or Lansing or Lincoln or Little Rock or Madison or Montgomery or Montpelier or Nashville or Oklahoma City or Olympia or Phoenix or Pierre or Providence or Raleigh or Richmond or Sacramento or Saint Paul or Salem or Salt Lake City or San Juan or Santa Fe or Springfield or Charlotte Amalie or Tallahassee or Topeka or Trenton or Washington
$75k/yr RemoteFull Time
5+ YOERequires a high school diploma/GED, 5+ years in fuel systems, facility maintenance management, or environmental compliance, and 1–3 years of customer relationship experience.
Microsoft Office, Microsoft Excel, Automatic Tank Gage (ATG), Turbine Transfer Pumps (STP), Under Dispenser Containment (UDC)
2mo
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Customer Service Rep/Assistant Managers
Spencer, Massachusetts, United States
OnsitePart Time
Customer service, phone support, in-store duties; must be at least 16 years old; part-time role.
2w
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Support Lead Part Time
Sturbridge, Massachusetts, United States
$16/hr OnsitePart Time
1+ YOEHigh school diploma, minimum 1 year management experience, strong communication, multitasking, ability to lift ~25 lbs, flexible availability including evenings and weekends.
3d
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Operations Support Coordinator, Transportation
Franklin, Massachusetts, United States
OnsiteFull Time
2+ YOEBachelor's degree preferred; 2 years of relevant experience preferred. Requires customer service, communication, organization, collaboration, judgment, confidentiality, and deadline-management skills.
TransFinder, G Suite, Microsoft Excel
2w
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Customer Service Lead starting at $19 hourly
Waterford, Connecticut, United States
$19/hr OnsiteFull Time
Provide friendly customer service, manage deliveries and payments, resolve escalated issues, support a small team, and work retail schedules including nights, weekends, and holidays.
CRM (Customer Relationship Management), Ticketing system
3w
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Customer Care Consultant
Westborough, Massachusetts, United States
$28-$37/hr OnsiteFull Time
3+ YOEHigh school diploma or equivalent, 3+ years customer service, 2+ years construction/maintenance experience preferred, strong communication, time management, and technical aptitude.
1w
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Membership Support Associate
Worcester or Worcester County or Westborough or Fitchburg or Leominster or Southbridge
$15/hr RemotePart Time
High school diploma or equivalent, strong customer service and communication skills, computer and web application proficiency, multitasking ability, and completion of YMCA Risk Manager Training before employment.
1mo
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Technical Support Specialist Team Lead
Waltham, Massachusetts, United States
$95k-$100k/yr HybridFull Time
5+ YOE5+ years customer/technical support experience, advanced troubleshooting, technical writing, CRM/ERP experience, leadership, ability to lift 75 lbs, bachelor\u0002s degree in related field preferred.
Salesforce, Microsoft Office, Microsoft Teams, Microsoft Outlook, ERP, CRM
2w
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Application Support Specialist
Kingston, Massachusetts, United States
$55k-$78k/yr OnsiteFull Time
3+ YOEBachelor's degree, 3+ years IT experience, Windows/PC and hardware troubleshooting, Microsoft Suite and Google Workspace, Active Directory, mobile device management, excellent communication and customer service.
VIP, iPhone, iPad, Voice Pick, Microsoft Suite, Google Workspace, Omnitracs, Nexus, UKG, Connect, Active Directory
1mo
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Assistant General Manager
North Providence, Rhode Island, United States
$18/hr OnsiteFull Time
Overseeing store operations and staff, delivering excellent customer service, supporting sales and store standards.
1mo
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ITS Field Support Spec I / IS East Region
Norwich, Connecticut, United States
OnsiteFull Time
1+ YOEBachelor's degree in computer science or management information systems, or equivalent experience; at least 1 year of end-user and PC support in a Microsoft environment, troubleshooting, communication, and customer-service skills.
Microsoft Office Suite, Microsoft
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