356 customer support manager jobs at 186 companies in Wharton, PA
1mo
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Customer Support Manager
Philadelphia, Pennsylvania, United States
OnsiteFull Time
3+ YOEBachelor's in aerospace or logistics engineering required, 3+ years aviation/customer support experience, strong communication, MS Office and SAP proficiency, ability to travel domestically and internationally; Italian language a plus.
Microsoft Office, SAP
1mo
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Customer Support Specialist
Philadelphia, Pennsylvania, United States
OnsiteFull Time
3+ YOE3+ years customer support experience, advanced Microsoft Office proficiency, ERP knowledge, strong verbal/written communication, attention to detail, and ability to manage multiple priorities in a manufacturing environment.
Microsoft Office, ERP
3w
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Senior Customer Support Lead
Crum Lynne or Chicago
$83k-$120k/yr HybridFull Time
Experience managing 24x7 service desk teams with SLAs/KPIs, ITIL processes, performance management, staffing, metrics review, incident coordination, and cross-functional collaboration.
Remedy/ITSM, Salesforce
1mo
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Manufacturing & Construction Customer Support Specialist
Mays Landing, New Jersey, United States
$22/hr OnsiteFull Time
1+ YOEHigh-school preferred; 1+ year customer service or order-entry experience preferred; strong written and verbal communication; Microsoft Office proficiency; ability to manage multiple tasks in fast-paced environment.
Microsoft Word, Microsoft Excel, Microsoft Outlook
2w
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Customer Value Manager (Enablement) - Onsite 5 days
Ambler or Horsham
OnsiteFull Time
5+ YOE5+ years experience in customer value management or related roles; uses technology, metrics, and reporting; conducts value-based conversations with executives; manages product offerings and customer experience; strong project management skills.
TXM
4w
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Manager, Technical Support
Philadelphia, Pennsylvania, United States
HybridFull Time
FreedomPay: A payments technology delivering a unified commerce platform, secure payment processing, and merchant-facing solutions.
5+ YOE2+ MgmtBachelor's degree,5+ years technical support experience,2+ years managing support teams,experience with payments and POS/PMS (Micros,Opera,Aloha,InfoGenesis),24/7 escalation management and after-hours availability,strong communication and leadership.
Micros, Opera, Aloha, InfoGenesis
6d
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Temporary Bilingual Customer Support Ambassador B2B
Carlsbad or Wilmington or North America or Mexico or France
$21-$23/hr HybridFull Time, Temporary
Fluent English and Spanish, customer service and order management experience, Microsoft Office proficiency, strong organization, attention to detail, problem-solving, and customer relationship skills.
Microsoft Office Suite, Microsoft Excel, NetSuite
3w
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Sr. Director, Technical Customer Support
Exton, Pennsylvania, United States
HybridFull Time
12+ YOE10+ MgmtMinimum 12 years in pharmaceutical or medical device industries, bachelor’s in science/engineering required (MBA preferred), 10+ years people management, customer-facing experience, global leadership, strategic and operational execution.
1mo
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Customer Success Manager, SMB
Wayne or Chesterbrook or United States
$75k/yr HybridFull Time
5+ YOE5+ years customer-facing experience (Customer Success, Support, or Account Management), software product experience, strong communication and client-management skills, bachelor’s degree required; Salesforce and dental experience are a plus.
Salesforce
1w
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Customer Solutions Team Manager
Atlanta or Boston or Chicago or Dallas or Denver or Detroit or Houston or Los Angeles or New York City or Philadelphia or Sacramento or San Diego or San Francisco or San Jose or Seattle
$110k-$135k/yr RemoteFull Time
7+ YOE2+ MgmtRequires 7+ years in customer support or experience, 2–3 years managing, experience managing managers or senior agents, strong leadership and analytics skills, driver's license, passport, and bachelor's degree or equivalent.
4w
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Client Support Manager
Plano or Buffalo Grove or Chicago or Philadelphia or Dallas
$79k-$89k/yr HybridFull Time
3+ YOEBachelor's degree preferred, 3+ years building or managing client relationships, excellent communication and relationship-building skills.
1w
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Customer Success Manager, User Engagement
Chicago or Kennesaw or Dallas or Indianapolis or Philadelphia or Waltham
$99k-$173k/yr HybridFull Time
5+ YOEBachelor's degree, 5+ years in SaaS customer success and healthcare knowledge required. Requires project management, CRM familiarity, clinical decision support knowledge, executive engagement, and excellent communication skills.
SaaS, clinical decision support (CDS), customer success platforms, CRMs
5d
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Customer Relationship Manager
Bayonne or Trenton or New Jersey
$46k/yr FieldFull Time
Requires 3+ years of support coordination experience, two work references, strong problem-solving and organizational skills, communication skills, Google Apps proficiency, computer access, reliable vehicle, driver's license, and up to 50% travel.
Google Apps, Gmail, Google Drive, Google Voice, Google Meet, Google Sheets, Google Docs, Google Hangouts
1mo
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Customer Engagement Manager
Philadelphia or Ambler or Pune or Medellín
RemoteFull Time
4+ YOE4+ years in customer engagement/account management, 3+ years analytics experience (pharma preferred), SaaS/support model experience preferred; strong cross-functional coordination, data analysis, customer lifecycle management, and coaching skills.
ICyte Platform
1w
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Customer Care Specialist / Sales Support
Absecon or Galloway
$20-$23/hr OnsiteFull Time
Customer service experience, strong organization and communication skills, multitasking ability, time management, and proficiency with computer systems and software for data management.
Enphase
5d
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Customer Service Governance & Capability Manager
Conshohocken, Pennsylvania, United States
OnsiteFull Time
Establishes global Customer Service and O2C governance, develops SOPs and training programs, manages knowledge systems, audits compliance, and supports change management and digital transformation.
2w
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Customer Success Manager
Bethlehem, Pennsylvania, United States
OnsiteFull Time
3+ YOE3+ years B2B inside sales/customer support/account management experience; bachelor\u0002s preferred; CRM/ERP and Microsoft Office proficiency; OEM or scientific instrumentation experience preferred.
CRM, ERP, Microsoft Office
2w
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Customer Service Manager- Distributors & Key Accounts
Nottingham, Pennsylvania, United States
OnsiteFull Time
2+ YOE2+ MgmtOversee distributor and key account customer service, supervise teams, coordinate shipments, analyze processes, and support projects; associate degree and 2+ years relevant experience preferred.
Microsoft Office, D365
1w
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Work From Home - Client Support Manager
New Castle, Delaware, United States
RemoteFull Time
Requires exceptional customer service, strong communication and interpersonal skills, team leadership ability, and commitment to professional growth.
Zoom
3mo
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Customer Service Representative
Toms River, New Jersey, United States
$16-$18/hr OnsitePart Time
Assist customers, manage rentals, inspect and prepare equipment, and support daily store operations.
Forklift, U-Scan technology, Rental management software
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