241 customer support manager jobs at 168 companies in Wildomar, CA
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Customer Support Lead
Irvine, California, United States
$100k-$120k/yrOnsiteFull Time
NC AmericaKorea Exchange: 036570: Develops and publishes globally connected online video games.
5+ YOE5+ years in customer support operations for live-service games; vendor management, SLA/KPI ownership, knowledge base development, data literacy, and strong written/verbal communication.
Qcells: Provider of solar modules, energy storage, and EPC services.
2+ YOESolar industry experience, 2+ years relevant experience (2+ in solar customer service preferred), strong analytical and communication skills, Excel proficiency, troubleshooting and case management experience.
Fluent English and Spanish, customer service and order management experience, Microsoft Office proficiency, strong organization, attention to detail, problem-solving, and customer relationship skills.
Anduril Industries: Defense technology building autonomous military hardware and software.
15+ YOE8+ Mgmt15+ years in customer support or related roles; 8+ years in senior leadership; proven scaling of support orgs; Tier 1/2 expertise; DoD clearance eligibility.
Zendesk, ServiceNow, Salesforce Service Cloud, JIRA Service Management
RexelEuronext Paris: RXL: Wholesale distribution of electrical products and energy management services.
7+ YOE7+ years in quotation, project management, or customer service; high school/GED required; experience in electrical distribution preferred; strong communication, analytical, and multi-tasking skills; proficiency with Microsoft Office.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Customer Service Representative/Inside Sales Support
Costa Mesa, California, United States
$25-$35/hrOnsiteFull Time
Targetti USA: Designs and manufactures architectural indoor and outdoor lighting systems.
3+ YOERequires 3+ years in customer service or inside sales, strong Microsoft Office skills, order and quotation management, communication, organization, and preferably SAP, Dynamics, Adobe, and Bluebeam Revu experience.
SAP, Dynamics, Adobe, Bluebeam Revu, Microsoft Excel, Microsoft Outlook, Microsoft Word
SafranEuronext Paris: SAF: Designs, manufactures, and supports aircraft engines and aerospace systems.
5+ YOE2+ MgmtManage AOG order management team, ensure accurate order processing, train staff, track RFQs/orders/billing, collaborate with Sales/Supply Chain/Programs; bachelor's degree preferred and 5+ years order management with 2+ years people leadership.
Microsoft Excel, Microsoft PowerPoint, Microsoft Word, M3
Infineon TechnologiesFrankfurt Stock Exchange: IFX: Designs and manufactures semiconductors for power and IoT systems.
Engineering degree and semiconductor/device reliability knowledge required; experience in failure analysis, customer support, audits, problem-solving (8D), process control and quality systems; strong communication; willingness to travel up to 25%; US work authorization preferred.
DSI Systems: Provider of retail sales enablement and business support services.
Requires strong customer service, communication, multitasking, problem-solving, technology, and stress-management skills. Wireless, retail, technical support, call center, or retail support experience is preferred.
Berger Transfer & Storage: Provides residential and commercial moving, storage, and distribution services.
1+ YOEAnswer phones, manage customer orders, coordinate moves, and provide timely customer support; 1 year customer service experience and intermediate Microsoft Word/Excel/Outlook skills.
Microsoft Word, Microsoft Excel, Microsoft Outlook
Viking RangeNASDAQ: MIDD: Manufactures professional-grade kitchen appliances for residential and commercial use.
5+ YOEBachelor's degree in business, marketing, or related field; 5+ years in inside sales, sales support, account management, or business development; Microsoft Office, SharePoint, and CRM/Warehouse Management Systems experience.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook, Microsoft SharePoint, CRM, Warehouse Management Systems
U-HaulNYSE: UHAL: Provides moving truck rentals and self-storage units to consumers.
Provide customer-facing support, inspect and maintain equipment, manage rentals using U-Scan technology, perform light-to-moderate physical tasks, and hold a valid driver’s license and high school diploma or equivalent.
Senior Supervisor, Global Customer Support Services
Irvine or San Jose
$84k-$112k/yrOnsiteFull Time
Western DigitalNASDAQ: WDC: Design and manufacture data storage devices and systems.
6+ YOERequires 6+ years in customer support or contact center operations, global coordination, workforce support, telecom, process improvement, or related leadership; strong contact center, data, and operational readiness expertise.
Oracle Service Cloud, Genesys, JIRA, ServiceNow, Power BI, Smartsheet, Microsoft SharePoint, Microsoft Office, CRM, UAT
Watkins Wellness: Manufacturer of hot tubs and home wellness products.
1+ YOE1–2 years of related account management, training, or equivalent experience preferred; requires multitasking, customer communication, teamwork, and proficiency with Microsoft Office applications.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Outlook
Procede Software: Software for heavy-duty truck and commercial vehicle dealerships.
Provide technical support and diagnostics for dealer management software, participate in rotating coverage, travel up to 20%, and deliver customer training; bachelor’s degree preferred.
Microsoft SQL, Microsoft Windows, Microsoft Office, MS SQL Server, Crystal Reports
PMP Management: Manages homeowners associations and residential communities in the US.
High school diploma or GED required; 1-3 years administrative/front desk or property management experience preferred. Strong customer service, written/verbal communication, organization, multitasking, and Microsoft Office proficiency required.
Microsoft Word, Microsoft Excel, Microsoft Outlook
Edison InternationalNYSE: EIX: Generating and distributing electricity to customers in Southern California.
1+ YOEOne year analytical experience; customer service and computer/software proficiency; capable of preparing maintenance work packages, gathering meter/design data, coordinating schedules; ability to travel up to 20% and reside in California; testing required.
SAP, Microsoft SharePoint, Adobe Acrobat, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, AutoCAD, Auto Desk Utility Design (AUD), Design Manager (DM)
Anthro SoCal: Community-driven convention celebrating furry fandom and arts.
Manage high-volume written correspondence, learn and communicate policies, troubleshoot attendee issues, and escalate complex matters; strong written English and punctuality required.
Zendesk, Freshdesk, Jira Service Management, Discord
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
1+ MgmtHigh school graduate or equivalent, 1+ year management experience, strong communication, multitasking, creative thinking, composure under pressure, flexible schedule, and ability to lift 25 pounds.