384 customer support manager jobs at 223 companies in Winder, GA
2mo
Save
Mark Applied
Hide
Manager, Customer Support
Chicago or Dallas or Atlanta
$75k-$105k/yr RemoteFull Time
5+ Mgmt5+ years leading contact center or customer support escalation teams; strong data analysis; experience with Jira, Confluence, Salesforce Service Cloud; ability to manage escalations, drive processes, and coach teams. Bachelor’s degree preferred.
Jira, Confluence, Salesforce Service Cloud
2w
Save
Mark Applied
Hide
Customer Support Team Lead
Atlanta, Georgia, United States
RemoteFull Time
5+ YOE2+ Mgmt5+ years in SaaS customer support, 2+ years leading teams, experience with Salesforce and support tools, strong analytical and communication skills.
Salesforce, Salesforce Service Cloud, Zendesk, Intercom, Freshdesk
1mo
Save
Mark Applied
Hide
Customer Support Specialist
Atlanta, Georgia, United States
HybridFull Time
High school/GED required; associates/bachelors preferred. Experience in customer service or tech support preferred. Strong written/verbal communication, case and time management, and ability to follow protocols. Authorized to work in the U.S.
QGenda
2mo
Save
Mark Applied
Hide
Customer Experience and Technical Support Manager
Norcross, Georgia, United States
$100k-$145k/yr OnsiteFull Time
7+ YOE3+ Mgmt7+ years technical/customer-facing support experience, 3+ years managing customer relationships, strong technical aptitude with SCADA/RTU/telemetry, proficiency with Microsoft Office, and ability to travel 10-25% domestically.
SCADA, RTU, PLC, HMI, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft Teams
2mo
Save
Mark Applied
Hide
Customer Support Representative
Atlanta, Georgia, United States
HybridFull Time
2+ YOEHigh school diploma, 2+ years customer-facing experience, strong written/verbal communication, familiarity with SVOD technology, experience with Zendesk and Microsoft Office, and queue management skills.
Zendesk, Microsoft Outlook, Microsoft Word, Microsoft Excel, Looker, Tableau, Roku, Apple TV, Fire TV, iOS, Android, Amazon Fire, Xbox, Tizen
1mo
Save
Mark Applied
Hide
Customer Experience Manager
Alpharetta, Georgia, United States
$98k-$142k/yr HybridFull Time
4+ YOESupport SOX compliance and sales order controls, manage KPIs, lead customer service issue resolution, continuous process improvement; Bachelor's degree and 4-6 years customer service/technical experience; Excel/Word/Access and SAP/GTS experience.
Microsoft Excel, Microsoft Word, Microsoft Access, SAP, GTS
1w
Save
Mark Applied
Hide
Scaled Customer Success Manager
Atlanta or Richmond or Washington
RemoteFull Time
3+ YOE3+ years in customer success/support/account management in B2B SaaS, strong written communication, analytic skills, experience managing large portfolios preferred.
2w
Save
Mark Applied
Hide
Manager, Advisor Support
Atlanta or Scottsdale
$70k-$75k/yr HybridFull Time
8+ YOE5+ Mgmt8+ years support experience, 5+ years management; high school diploma required (BA preferred); strong communication, advisor-facing experience, knowledge of retirement plans and brokerage operations; Series 7 and Series 24 preferred.
CRM, Salesforce
1mo
Save
Mark Applied
Hide
Customer Success Manager (SMB)
Atlanta, Georgia, United States
$70k-$100k/yr OnsiteFull Time
2+ YOE2+ years in customer success/account management/support in SaaS, strong phone/video communication, organizational skills, East Coast availability, preference for Atlanta-based candidates.
Gainsight, ChurnZero, HubSpot, Intercom
1mo
Save
Mark Applied
Hide
Customer Success Manager
Provo or Alpharetta
HybridFull Time
1+ YOE1+ year customer success or support experience, familiarity with dental software and SaaS, strong verbal/written communication, experience with CRM/CS platforms, high school diploma or equivalent.
Open Dental, Salesforce, Gainsight, JIRA, Zendesk
2mo
Save
Mark Applied
Hide
Manager, Technical Support
Alpharetta, Georgia, United States
HybridFull Time
4+ YOE2+ MgmtBachelor's degree or equivalent,2+ years supervisory experience,4+ years progressive call center/technical support experience,leadership and communication skills.
1w
Save
Mark Applied
Hide
Customer Solutions Team Manager
Atlanta or Boston or Chicago or Dallas or Denver or Detroit or Houston or Los Angeles or New York City or Philadelphia or Sacramento or San Diego or San Francisco or San Jose or Seattle
$110k-$135k/yr RemoteFull Time
7+ YOE2+ MgmtRequires 7+ years in customer support or experience, 2–3 years managing, experience managing managers or senior agents, strong leadership and analytics skills, driver's license, passport, and bachelor's degree or equivalent.
1mo
Save
Mark Applied
Hide
Customer Success Manager – Tableau
Chicago or Atlanta or Seattle or Indianapolis
$123k-$186k/yr HybridFull Time
3+ YOE3+ years customer success or SaaS experience; strong consulting and communication skills; Tableau Desktop Specialist and Tableau Data Analyst certifications required; 3+ years supporting Tableau customers; working knowledge of Tableau Desktop, Cloud/Server, and Prep.
Tableau Desktop, Tableau Cloud, Tableau Server, Tableau Prep, Journey Builder, Commerce Promotions, Sales Cloud, Service Cloud, Salesforce
3w
Save
Mark Applied
Hide
Product Support Manager, Google Fi
Boulder or Sunnyvale or Atlanta
$114k-$164k/yr OnsiteFull Time
5+ YOEBachelor's degree or equivalent,5+ years project management or customer-facing experience,process improvement (Six Sigma) preferred,knowledge of wireless systems,strong communication and analytical skills.
3d
Save
Mark Applied
Hide
Field Support Manager
Atlanta, Georgia, United States
$55k-$70k/yr FieldFull Time
Requires hospitality operations or leadership experience, strong communication and organizational skills, Microsoft Office proficiency, basic maintenance knowledge, and a valid driver's license; bachelor's degree preferred.
Microsoft Office
3w
Save
Mark Applied
Hide
Principal Azure Customer Engineer (ACE) Manager
Atlanta, Georgia, United States
$143k-$275k/yr HybridFull Time
6+ YOEBachelor's in engineering/CS/IT or equivalent and 6+ years in technology/cloud/technical support; 1+ year customer-facing; experience with cloud engineering and people leadership; strong communication and operational skills.
Azure
2mo
Save
Mark Applied
Hide
Manager of Geospatial Training & Support
Atlanta, Georgia, United States
OnsiteFull Time
Lead geospatial support and professional services; build scalable, customer-focused programs; collaborate with sales.
Geospatial software, Trimble solutions, UAS, GIS, Geospatial hardware
4d
Save
Mark Applied
Hide
Work From Home - Client Support Manager
Atlanta, Georgia, United States
RemoteRemote
Requires dedication to exceptional customer service, strong communication and interpersonal skills, team leadership ability, and interest in professional growth and development.
Zoom
5d
Save
Mark Applied
Hide
Adult Education - Program Support
Marietta or Acworth or Decatur
$36k/yr OnsiteFull Time
0.5+ YOEHigh school diploma or equivalent and six months of related work experience; administrative support, data entry, records management, customer service, and student assistance skills required.
LACES, BANNER
2w
Save
Mark Applied
Hide
Technical Support Team Lead
Atlanta, Georgia, United States
HybridFull Time
3+ YOE3+ years application support lead/manager experience, people management, ITIL problem and incident management, SLA/OLA delivery, strong communication and customer-service skills.
Zendesk, JIRA
Explore Jobs