3,737 customer support jobs at 1,341 companies in New York
1mo
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Customer Support Lead
New York, New York, United States
OnsiteFull Time
3+ YOE3+ years in customer success/support; experience building support processes; familiarity with ticketing platforms (Zendesk, Gorgias, Intercom); strong written communication and analytical skills.
Zendesk, Gorgias, Intercom
1mo
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Customer Support Lead
New York City, New York, United States
HybridFull Time
5+ YOE5+ years building and running B2C support/operations, experience standing up support functions, strong AI automation and analytical skills, designing workflows and escalation paths, and hands-on issue resolution.
2mo
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Customer Support Specialist
New York City, New York, United States
£50k-£65k/yr OnsiteFull Time
Strong written communication, high agency, customer-support experience, ability to triage technical tickets and work under pressure; familiarity with support tooling and technical products is a plus.
Intercom, Zendesk, Linear, Pylon, Slack Connect, Loom
3w
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Customer Support Engineer
San Francisco or New York City or Barcelona
HybridFull Time
0.5+ YOE6 months–3 years customer-facing or technical support experience; comfortable scripting, building integrations/APIs, triage, strong async writing, and automating support workflows.
Stripe, Ramp, Salesforce, Pylon, Linear, AI, LLM
2mo
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Customer Support Team Lead
Brooklyn, New York, United States
$110k-$140k/yr OnsiteFull Time
8+ YOE2+ Mgmt8+ years customer support leadership with 2+ years direct people management; experience with support ops, SLAs, metrics (CSAT, FRT), Zendesk/Intercom automation, technical troubleshooting (domains/DNS), and scaling processes.
Zendesk, Intercom
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Customer Support Coordinator
Nanuet, New York, United States
$25-$30/hr OnsiteFull Time
Empathetic customer service with strong communication, organization, multitasking, and ownership; customer service/technical support experience preferred; ability to resolve issues end-to-end.
1mo
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Customer Support Operations
Louisville or New York City or Washington or Chicago or Reston or Crum Lynne or Boca Raton
$18-$26/hr HybridFull Time
4+ YOE4+ years customer support/helpdesk or telecom experience (3+ years technical application support), strong telecom knowledge (LNP, routing, IP), CRM and Microsoft Office proficiency, analytical and communication skills.
Microsoft Excel, Microsoft Outlook, Microsoft Word, Microsoft PowerPoint, Salesforce, CRM
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Customer Support Specialist
New York City, New York, United States
$20-$22/hr OnsiteFull Time
Prior customer support experience handling escalations, strong phone and written communication, problem-solving to resolution, day-shift availability.
3w
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Customer Support Specialist
New York City, New York, United States
$25-$36/hr OnsiteFull Time
Proven customer/technical support experience, strong verbal and written communication, analytical problem-solving, CRM and help-desk proficiency, customer-centric mindset, interest in AI/Big Data/ERP.
CRM, help-desk software, Generative AI, RPA, Big Data, ERP
2w
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Customer Support Specialist
United States or Canada or India or Luxembourg or United Kingdom or San Francisco or New York City or Mumbai or Bangalore
$60k-$70k/yr RemoteFull Time
2+ YOE2+ years relevant experience, bachelor's preferred; strong written/verbal communication, troubleshooting, technical aptitude, and time management; ability to learn software and support B2B customers.
1d
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Customer Support Specialist
New York City, New York, United States
$60k-$78k/yr RemoteFull Time
2+ YOERequires 2–3 years of digital customer support experience, strong written and verbal communication, issue investigation, attention to detail, empathy, and ability to work independently in a remote environment.
Intercom
1mo
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Customer Support Specialist
Los Angeles or New York City or Seoul or Beijing or London or Lisbon or Belgrade
RemoteFull Time
Experience in customer or technical support, strong written and spoken English, analytical problem-solving, ability to explain technical issues simply, and willingness to work shift-based or flexible schedule.
Zendesk, Intercom
2d
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Customer Support Specialist
Bengaluru or New York City or Washington or Vancouver or London or Galway or Budapest or Munich or Singapore or Sydney
HybridFull Time
1+ YOERequires 1–3 years of phone-based software application, technical support, customer service, or call center experience; communication, problem-solving, technical aptitude, Windows OS knowledge, and CRM experience.
Windows OS, CRM software
1w
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Customer Support Manager
New York City, New York, United States
$100k-$140k/yr OnsiteFull Time
4+ YOE2+ MgmtRequires 4+ years in customer operations, support, or CX; 2+ years managing teams; experience owning metrics and SLAs; strong analytical, critical-thinking, judgment, and communication skills; NYC residence and four in-office days weekly.
Intercom, Fin, SEON, Sheets, Microsoft Excel, Zendesk, SQL
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Customer Support Associate
San Antonio or Cleveland or California or Colorado or District of Columbia or Illinois or Maine or Maryland or Massachusetts or Minnesota or New York or New Jersey or Virginia or Washington or United States
OnsiteFull Time
2+ YOEMinimum 2 years customer support experience (phone/chat/email); pass English written assessment (B2); flexible to work any shift between 6:00am-2:00am CT including weekends/holidays; strong communication and metrics-driven experience.
1mo
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Biotech Customer Support Specialist
Long Island City, New York, United States
OnsiteFull Time
BA/BS in scientific or communications field, customer service/technical support experience, strong computer and communication skills; CRO/biotech or startup experience desirable.
PathologyMap
1mo
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Founding Customer Support Specialist
New York, New York, United States
OnsiteFull Time
2+ YOE2+ years in customer support/operations in SaaS or healthtech, strong written communication, startup experience, technical curiosity, ability to investigate product/workflow issues and create documentation and processes.
4d
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Customer Support Associate
Woodbury, New York, United States
OnsiteFull Time
1+ YOEHigh school diploma or equivalent, prior customer service experience, computer proficiency, and preferably 1+ year of inbound or outbound call center or collections experience.
First Data Resources (FDR), Evolve
2d
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Customer Support Specialist
Ballston Spa, New York, United States
$19-$28/hr HybridFull Time
1+ YOEHigh school diploma or GED, one year of customer service experience, and data entry and keyboard experience with working knowledge of spreadsheet and word processing applications.
6d
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CUSTOMER SUPPORT REPRESENTATIVE
Malone or Massena or Saranac Lake
$17-$22/hr FieldPart Time
High school diploma or equivalent required. Experience with mental health or substance use populations preferred. Requires confidentiality, communication, customer focus, problem solving, and technical capacity.
Netsmart, HER, Relias, HIPAA, CFR42
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