3,132 customer support jobs at 1,234 companies in Queens, NY
1mo
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Customer Support Lead
New York, New York, United States
OnsiteFull Time
3+ YOE3+ years in customer success/support; experience building support processes; familiarity with ticketing platforms (Zendesk, Gorgias, Intercom); strong written communication and analytical skills.
Zendesk, Gorgias, Intercom
1mo
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Customer Support Lead
New York City, New York, United States
HybridFull Time
5+ YOE5+ years building and running B2C support/operations, experience standing up support functions, strong AI automation and analytical skills, designing workflows and escalation paths, and hands-on issue resolution.
18h
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Customer Support Associate
South Hackensack, New Jersey, United States
$25-$30/hr OnsiteFull Time
Customer support experience with physical products, equipment, inventory, manufacturing, distribution, or industrial goods; strong follow-up, communication, computer, and technical product support skills required.
Microsoft Office Suite, Microsoft Excel, SAP, SAP B1, Great Plains, ERP
2mo
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Customer Support Specialist
New York City, New York, United States
£50k-£65k/yr OnsiteFull Time
Strong written communication, high agency, customer-support experience, ability to triage technical tickets and work under pressure; familiarity with support tooling and technical products is a plus.
Intercom, Zendesk, Linear, Pylon, Slack Connect, Loom
2w
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Customer Support Engineer
San Francisco or New York City or Barcelona
HybridFull Time
0.5+ YOE6 months–3 years customer-facing or technical support experience; comfortable scripting, building integrations/APIs, triage, strong async writing, and automating support workflows.
Stripe, Ramp, Salesforce, Pylon, Linear, AI, LLM
1mo
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Customer Support Team Lead
Brooklyn, New York, United States
$110k-$140k/yr OnsiteFull Time
8+ YOE2+ Mgmt8+ years customer support leadership with 2+ years direct people management; experience with support ops, SLAs, metrics (CSAT, FRT), Zendesk/Intercom automation, technical troubleshooting (domains/DNS), and scaling processes.
Zendesk, Intercom
3w
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Customer Support Coordinator
Nanuet, New York, United States
$25-$30/hr OnsiteFull Time
Empathetic customer service with strong communication, organization, multitasking, and ownership; customer service/technical support experience preferred; ability to resolve issues end-to-end.
1mo
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Customer Support Operations
Louisville or New York City or Washington or Chicago or Reston or Crum Lynne or Boca Raton
$18-$26/hr HybridFull Time
4+ YOE4+ years customer support/helpdesk or telecom experience (3+ years technical application support), strong telecom knowledge (LNP, routing, IP), CRM and Microsoft Office proficiency, analytical and communication skills.
Microsoft Excel, Microsoft Outlook, Microsoft Word, Microsoft PowerPoint, Salesforce, CRM
2w
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Customer Support Associate
Jersey City or Salt Lake City
$23/hr HybridFull Time
Provide inbound/outbound support to small business customers via calls, email, and chat; learn product knowledge; meet KPIs; strong customer-focus and adaptability.
2d
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Customer Support Specialist
Pine Brook, New Jersey, United States
$70k-$95k/yr HybridFull Time
2+ YOEHigh school diploma required; 2+ years of customer service or consumer relations experience, Gorgias and Shopify experience, strong communication, problem-solving, organization, and customer support skills.
Gorgias, Shopify, Microsoft Office Suite, CRM, NetSuite
3w
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Customer Support Specialist
New York City, New York, United States
$20-$22/hr OnsiteFull Time
Prior customer support experience handling escalations, strong phone and written communication, problem-solving to resolution, day-shift availability.
2w
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Customer Support Specialist
New York City, New York, United States
$25-$36/hr OnsiteFull Time
Proven customer/technical support experience, strong verbal and written communication, analytical problem-solving, CRM and help-desk proficiency, customer-centric mindset, interest in AI/Big Data/ERP.
CRM, help-desk software, Generative AI, RPA, Big Data, ERP
1w
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Customer Support Specialist
United States or Canada or India or Luxembourg or United Kingdom or San Francisco or New York City or Mumbai or Bangalore
$60k-$70k/yr RemoteFull Time
2+ YOE2+ years relevant experience, bachelor's preferred; strong written/verbal communication, troubleshooting, technical aptitude, and time management; ability to learn software and support B2B customers.
1mo
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Customer Support Specialist
Los Angeles or New York City or Seoul or Beijing or London or Lisbon or Belgrade
RemoteFull Time
Experience in customer or technical support, strong written and spoken English, analytical problem-solving, ability to explain technical issues simply, and willingness to work shift-based or flexible schedule.
Zendesk, Intercom
5d
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Customer Support Manager
New York City, New York, United States
$100k-$140k/yr OnsiteFull Time
4+ YOE2+ MgmtRequires 4+ years in customer operations, support, or CX; 2+ years managing teams; experience owning metrics and SLAs; strong analytical, critical-thinking, judgment, and communication skills; NYC residence and four in-office days weekly.
Intercom, Fin, SEON, Sheets, Microsoft Excel, Zendesk, SQL
4w
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Biotech Customer Support Specialist
Long Island City, New York, United States
OnsiteFull Time
BA/BS in scientific or communications field, customer service/technical support experience, strong computer and communication skills; CRO/biotech or startup experience desirable.
PathologyMap
1mo
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Founding Customer Support Specialist
New York, New York, United States
OnsiteFull Time
2+ YOE2+ years in customer support/operations in SaaS or healthtech, strong written communication, startup experience, technical curiosity, ability to investigate product/workflow issues and create documentation and processes.
2mo
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Customer Support Engineer
Monroe Township, New Jersey, United States
$105k-$110k/yr HybridFull Time
3+ YOEBachelor’s in Engineering; 3-5 years in a customer-facing role within manufacturing/marine/engineering; strong PM, communication; U.S. citizenship; security clearance may be required.
ERP, CRM, Salesforce, JIRA, Odoo
1w
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Customer Support Specialist
Bronx or Long Island City
$20-$22/hr OnsiteFull Time
Bilingual English/Spanish required, high school diploma or equivalent, CRM and computer proficiency, 1+ year customer service/call center experience preferred, strong communication and problem-solving skills.
CRM
1mo
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Customer Support Engineer
New York, New York, United States
HybridFull Time
5+ YOE5+ years in customer-facing pre/post-sales roles with enterprise storage; Linux admin, networking, bash scripting, file systems/NAS and S3 experience; strong communication and ability to travel ~20%.
Linux, bash, S3, NAS
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