14,155 customer support operations jobs at 3,022 companies in United States
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Head of Customer Support Operations
Austin or Israel
HybridFull Time
Sensi.AI: AI-powered operating system for senior home care providers.
Experience scaling B2B customer support operations, building reporting and Voice of Customer programs, driving cross-functional projects, strong analytical and executive communication skills, AI/tools adoption mindset; Austin-based, hybrid.
Foresight Bank: Independent community bank providing personal and business financial services.
High school diploma required; post-secondary in finance/IT or business-related field preferred; experience in customer service and cash handling; proficient with Windows/Excel; quick learner with attention to detail.
JTS Surgical: A supplying surgical products and supporting clinical operations for healthcare providers.
1+ YOEHigh school diploma, 1+ years clerical or customer service experience, strong data entry and recordkeeping, proficiency with Microsoft Office (Word, Excel, Outlook), phone/email customer support, and organizational skills.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Outlook
VontasToronto Stock Exchange: CSU: Provides software and technology solutions for public transit agencies.
3+ YOE3+ Mgmt3+ years customer support leadership, experience with enterprise ticketing platforms (Zendesk), proficiency with Microsoft Office, ability to lead process improvement and training programs.
Louisville or New York City or Washington or Chicago or Reston or Crum Lynne or Boca Raton
$18-$26/hrHybridFull Time
TransUnionNYSE: TRU: Provides global credit reporting and risk management information solutions.
4+ YOE4+ years customer support/helpdesk or telecom experience (3+ years technical application support), strong telecom knowledge (LNP, routing, IP), CRM and Microsoft Office proficiency, analytical and communication skills.
Microsoft Excel, Microsoft Outlook, Microsoft Word, Microsoft PowerPoint, Salesforce, CRM
Thermo Fisher ScientificNYSE: TMO: Sells equipment and chemicals for scientific research and healthcare.
4+ YOE6+ MgmtHigh school diploma required (bachelor's preferred). 6+ years people leadership in customer or business operations, 4+ years customer-facing experience, CRM (Salesforce) and ERP (Oracle, A+) experience, strong analytics and process improvement skills.
Koch Inc.: Operates global manufacturing, refining, and industrial technology businesses.
0.5+ YOEHigh school diploma or equivalent and 6–12 months customer service or administrative experience; strong verbal and written communication; record-keeping and multitasking skills; experience with customer portals or order systems is a plus.
National Football League: Organizes and broadcasts professional American football games and events.
3+ YOE3+ years customer support experience with digital products, proficiency with Zendesk and Postman, strong communication, analytical and cross-functional collaboration skills, and ability to work gamedays, weekends, and holidays.
Canvas Medical: A that builds an EMR platform and tools to enable clinicians and developers to integrate data and automate healthcare workflows.
1+ YOE1+ year support/operations experience, familiarity with web/SaaS platforms, willingness to learn SQL/REST APIs, strong written communication, organized and detail-oriented.
Kalshi: Regulated financial exchange for trading on real-world events.
2+ YOE2+ years in customer support/operations, strong written/verbal communication, problem-solving, tech comfort, attention to detail, ability to manage priorities in a fast-paced environment.
Operations Customer Support (In-Office, Roanoke VA)
Roanoke, Virginia, United States
$40k-$55k/yrOnsiteFull Time
2NSystems: Provides critical infrastructure systems and services for data centers.
2+ YOE2–4 years in operations, scheduling, logistics or related field; strong organization, communication, detail orientation, data analytics; cross-functional collaboration.
Emser Tile: Designs and distributes tile and natural stone products.
2+ YOEMinimum 2 years in operations, sales and customer service support in sales/retail/distribution. High school diploma or equivalent. Proficient with Outlook/Excel. Forklift experience a plus.
Sprague Pest Solutions: Provides science-based commercial pest control and prevention services.
High school diploma/GED, CRM and Microsoft Office proficiency, strong communication and organizational skills, ability to pass background, motor vehicle record and drug screen; preferred 2+ years customer service experience.
Emser Tile: Distributes ceramic tile and natural stone for construction projects.
2+ YOEMinimum 2 years of operations, sales and customer service support experience; high school diploma or equivalent; ability to work across branches and assist with orders and customer inquiries.
Customer Support Operations Manager - Intercom & Fin AI
Santee or United States
$30-$40/hrRemoteFull Time
Vista Fulfillment Group: A fulfillment services provider supporting ecommerce and order-management operations.
3+ YOEUS-based, bachelor’s degree required, experience managing ~10+ support agents, 3+ years Intercom and 3+ years Fin AI experience, strong KPI knowledge, chat/email/phone support experience, APIs/integration comfort, excellent communication and leadership.
Provide administrative support to operations, perform clerical duties, review and type customer test reports, enter orders/invoices in Oracle, and use Microsoft Office (Outlook, Word, Excel).
Microsoft Outlook, Microsoft Word, Microsoft Excel, Oracle
ArgenTech Solutions: Integrates and operates uncrewed aerial systems for global missions.
Coordinate with operations, HR, customers, and FSRs to support pre‑deployment, deployment, and post‑deployment activities; maintain records; ensure compliance with PII/PHI and ITAR; must be U.S. Person able to obtain and hold a Secret clearance.
Ace World Wide: Provides household moving, commercial storage, and logistics services.
1+ YOE1–3 years of experience in customer operations, order processing, sales support, or office administration; strong communication and organizational skills; proficient with spreadsheets; customer-focused with problem solving.