282 customer support operations jobs at 124 companies in Houston, TX
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Manager, Customer Support
Houston, Texas, United States
$90k-$110k/yrHybridFull Time
PCS Software: Transportation management software for carriers, brokers, and shippers.
5+ YOE2+ Mgmt5+ years in B2B SaaS customer/technical support, 2+ years people management, experience improving support operations, data-driven, excellent communication, Houston-based for hybrid schedule, up to 20% travel.
Rovo, Claude, Microsoft Copilot, Salesforce, Zoom Contact Center, Confluence, JIRA, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, PCS TMS
Giga Energy: Manufactures electrical infrastructure and operates modular AI data centers.
2+ YOE2+ years in customer support, service coordination, operations, or logistics; strong verbal and written communication; project coordination; cross-functional coordination; willingness to travel up to 20%; high school diploma required.
HungerRush: Integrated cloud point-of-sale and management solutions for restaurants.
5+ YOE2+ Mgmt5+ years contact center operations experience with 2+ years WFM/QA/CX operations leadership; forecasting/scheduling platform experience; strong analytics and executive reporting skills.
Service Corporation InternationalNYSE: SCI: Provides funeral, cemetery, and cremation services to families.
1+ YOEHigh school diploma,1+ year office or customer-service experience,proficiency with office equipment and MS Office,good communication,organization,confidentiality and compassion required.
ExproNYSE: XPRO: Provides specialized equipment and services for oil and gas wells.
3+ YOEBachelor's degree in Engineering; 3-5 years related experience; land and offshore well construction operations; proficient in MS Word/Excel/PowerPoint; customer-facing experience; valid driver’s license; knowledge of FCPA; office, shop, or rig location capability.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Emser Tile: Designs and distributes tile and natural stone products.
1+ YOE1-3 years preferred in construction/warehouse, customer service and computer skills, ability to lift up to 50 lbs, forklift operation, pass background check, bilingual English/Spanish preferred.
Emser Tile: Distributes ceramic tile and natural stone for construction projects.
1-3 years warehouse/construction or customer service experience preferred; customer-facing, inventory, order entry, forklift operation ability, background check required.
FastenalNasdaq: FAST: Distributes industrial and construction supplies.
Supply chain or operations degree in progress or equivalent industry experience; strong communication, computer, math, detail, customer service, and sales-oriented skills; ability to lift packages up to 75 pounds.
2+ YOERequires 2+ years in contact center, customer support, customer operations, or a similar customer-facing environment; professional English and Spanish fluency; analytical, communication, escalation-management, and problem-solving skills.
Microsoft Excel, Electronic Data Interchange (EDI), AI tools
Ezee Fiber: Provider of high-speed fiber optic internet and connectivity solutions.
4+ YOE2+ MgmtRequires 4+ years in sales support, sales operations, business operations, or customer operations; supervisory experience preferred; advanced Microsoft Excel, CRM, reporting, analytics, and process improvement skills; valid driver's license.
Microsoft Excel, PivotTables, XLOOKUP, VLOOKUP, Salesforce, CRM
WalmartNYSE: WMT: Operates a chain of hypermarkets, discount stores, and grocery stores.
Positive customer-service orientation, multitasking ability, and readiness to greet customers, verify purchases, assist with returns, maintain clean areas, and support store operations.
3L Energy Solutions: Provides bulk fuel and lubricant delivery and environmental services.
1+ YOEMaintains equipment records, coordinates schedules, processes work orders, supports inventory and customer inquiries; requires high school diploma and 1+ years admin/dispatch/customer service or logistics experience.
The TJX CompaniesNYSE: TJX: Operates global off-price retail stores for apparel and home.
1+ YOE0.5+ Mgmt1 year retail and 6 months leadership experience; ability to train and mentor associates, manage front-end operations, handle customer issues, and support POS/register coverage.
2+ YOERequires 2+ years in a similar position, P21 Commerce Center experience, Microsoft Office and Excel proficiency, communication, data entry, organization, multitasking, customer focus, and a high school diploma.
P21 Commerce Center, Microsoft Office, Microsoft Excel
BWC Terminals: Operates bulk liquid storage terminals and logistics services.
Supervise terminal staff, support terminal operations, ensure regulatory compliance, manage maintenance and safety programs, and assist with budgeting and customer relations.
Bassett FurnitureNASDAQ: BSET: Manufactures and sells custom home furnishings and decor.
Provide customer/administrative support in a retail showroom including order entry, cash management, scheduling deliveries, service resolution, and basic merchandising.
Five Rivers IT: Provides managed IT, cybersecurity, and compliance solutions for businesses.
Technical support experience with Windows, macOS, iOS, Active Directory, Microsoft 365, ServiceNow, hardware deployment, network troubleshooting, IT security, and customer support.
Microsoft Windows, Apple Mac, Active Directory, macOS, iOS, MacBook, iPhone, iPad, WebEx, Microsoft Teams, Zoom, ServiceNow, Microsoft 365, VPN, ITSM
AramarkNYSE: ARMK: Provides food and facility management services to diverse organizations.
Perform administrative support including ordering, data entry, filing, phone handling, and customer greeting; proficiency with Microsoft Office required; prior administrative experience preferred.
Microsoft Outlook, Microsoft Word, Microsoft PowerPoint, Microsoft Excel