115 customer support representative jobs at 58 companies in Frederick, MD
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Customer Support Operations
Louisville or New York City or Washington or Chicago or Reston or Crum Lynne or Boca Raton
$18-$26/hrHybridFull Time
TransUnionNYSE: TRU: Provides global credit reporting and risk management information solutions.
4+ YOE4+ years customer support/helpdesk or telecom experience (3+ years technical application support), strong telecom knowledge (LNP, routing, IP), CRM and Microsoft Office proficiency, analytical and communication skills.
Microsoft Excel, Microsoft Outlook, Microsoft Word, Microsoft PowerPoint, Salesforce, CRM
Customer Support Representative in EST Time Zone (100% remote)
Washington, District of Columbia, United States
RemoteContract
Newsmatics: Develops news technology platforms for distribution and media analysis.
Customer support experience, content moderation knowledge, strong written and verbal English (C1), critical thinking, ability to work remotely in EST shift and handle phone/email inquiries.
Valley Energy: Provides fuel delivery and HVAC services for homes and businesses.
1+ YOEField inbound calls and emails, assist routing supervisor, track customer account data; 1-2 years client support experience preferred; strong written/verbal communication, problem solving, time management, and multitasking skills.
Customer Service Representative / Customer Support Associate
Elkridge, Maryland, United States
$55k-$60k/yrOnsiteFull Time
Room & Board: Modern furniture and home decor retailer emphasizing American craftsmanship.
5+ YOE5+ years customer service/call center experience, strong verbal and written communication, problem-solving, Microsoft Office 365 proficiency, ability to de-escalate and adapt in fast-paced environment.
Airtron: Designs, installs, and maintains residential and commercial HVAC systems.
Answer phones, schedule customers, process payments, perform data entry and outbound calls, resolve customer inquiries and complaints, follow company policies and safety procedures, and support sales and scheduling operations.
Graybar: Distributes electrical, communications, and data networking products.
Handle customer calls and correspondence, enter orders, support product selection, coordinate pricing/billing/claims; high school required; 2+ years experience preferred; strong communication and customer service skills.
Customer Support Reps - AI Training - Washington DC, US
Washington or United States
$30/hrRemoteContract
Prolific: Platform connecting researchers and AI developers with verified participants.
Experience in high-volume customer/technical support or client success; exceptional written English; de-escalation and troubleshooting skills; high typing speed and attention to detail; PayPal account required; must pass a short assessment.
Zendesk, Salesforce Service Cloud, Intercom, Freshdesk, Slack, Microsoft Teams, Confluence, Notion, Guru, PayPal
Keolis: Operates public transportation systems including bus, rail, and bike networks.
1+ YOEHigh school diploma, 1+ year customer service experience, MS Word and Excel proficiency, problem solving, flexible nights/weekends, ability to handle upset customers; transit/logistics background and bilingualism are a plus; pre-employment drug screen and background check required.
Microsoft Office Suite, Microsoft Word, Microsoft Excel
Vector Security: Sells and installs security systems and monitoring services.
1+ YOEHigh school diploma or equivalent, 1-2 years call center/data entry/customer service experience, multitasking and attention to detail, familiarity with alarm panels preferred.
SBM Management Services: Provider of commercial facility maintenance and janitorial services.
Part-time customer service role; no formal education required; 3-6 months training or experience preferred; driver’s license and forklift certification may be required; bilingual a plus.
Scarborough or Salisbury or Quincy or Carlisle or Hyattsville
$19-$33/hrRemoteFull Time
Ahold DelhaizeEuronext Amsterdam: AD: International food retailer operating supermarkets and e-commerce platforms.
Provide level-1 inbound phone and email support to stores and customers, document and troubleshoot issues, escalate as needed, strong writing and computer skills, high school diploma or equivalent.
Salisbury or Scarborough or Quincy or Carlisle or Hyattsville
$19-$33/hrOnsiteFull Time
Ahold DelhaizeEuronext Amsterdam: AD: Operates a global network of supermarkets and grocery stores.
Provide level 1 support to stores and customers via phone and email; strong writing, grammar, empathy, and computer skills; high school diploma; up to 2 years relevant experience.
McLean or Philadelphia or Baltimore or Washington or Richmond or Norfolk
RemoteFull Time
Hair Cuttery Family of Brands: Large salon chain offering haircuts and professional hair services.
Provide guest support, manage appointments, use scheduling/CRM and reporting tools, resolve guest issues, may require after-hours/weekend work and home office setup.
Patient Registration - Customer Service Representative
Baltimore, Maryland, United States
$16-$23/hrOnsiteFull Time
R1 RCM: Provides revenue cycle management and automation for healthcare providers.
High school diploma/GED and strong customer service skills; ability to use multiple computer systems, pass background/drug/vaccination checks, and provide compassionate in-person and phone-based patient support.
Sonepar: Global distributor of electrical products and B2B solutions.
Provide front-line digital support via phone and email, troubleshoot eCommerce/ERP access and integrations, manage user profiles and permissions, track and resolve incidents, and collaborate with sales and operations teams.
eCommerce, ERP, Digital Job Center, eLink, Eclipse, Track & Trace, Export Lists
Customer Service Representative at F1rst Residences
Washington, District of Columbia, United States
$22-$24/hrOnsiteFull Time
JBG SMITHNYSE: JBGS: Owner and developer of mixed-use properties in Washington, DC.
Experience in customer-service fields (hospitality, retail, restaurants), strong interpersonal and communication skills, aptitude with computer systems, and ability to coordinate resident move-ins/outs and support administrative tasks.
Facilities Management Support Representative I (Mailroom)
Baltimore, Maryland, United States
$14-$20/hrOnsiteFull Time
MECU Credit Union: Provides personal and business banking services in Baltimore.
Mailroom and facilities support including receiving, sorting, processing mail and parcels, operating postage equipment, vendor escorts, customer service, and light furniture repair; high school diploma and valid MD driver required.
Microsoft Outlook, Teams, Microsoft Office Suite, postage meter, package tracking software