155 customer support representative jobs at 61 companies in Massachusetts
1d
Save
Mark Applied
Hide
1d
Customer Support Representative
Chelmsford, Massachusetts, United States
$22-$26/hrHybridFull Time
ZOLL Medical: Manufactures medical devices and software for emergency care.
1+ YOEHigh school diploma or equivalent, 1–2 years of customer service experience preferred, database knowledge, professional phone manner, attention to detail, multitasking, follow-up, and strong communication skills.
QBS: A provider of behavioral crisis prevention training that equips organizations with skills to reduce workplace crises and improve care.
1+ YOE1+ years customer service/support experience; strong written and verbal communication; experience with CRM systems (Salesforce preferred) and Microsoft Office (Outlook, Word, Excel).
Salesforce, CRM, Microsoft Outlook, Microsoft Word, Microsoft Excel
Calabasas or Arizona or California or Colorado or Florida or Georgia or Idaho or Indiana or Kansas or Kentucky or Massachusetts or Maryland or Maine or Nebraska or North Carolina or New Jersey or Nevada or New York or Ohio or Oregon or Pennsylvania or Tennessee or Texas or Utah or Virginia or Washington
$30-$37/hrHybridFull Time
Maverick Payments: Provides merchant payment processing and financial technology services.
Provide frontline partner support for agent partners: process applications, troubleshoot issues, maintain CRM records, coordinate cross-functional resolution; Microsoft Excel and payments system knowledge required; 2–3 years payments or partner support preferred.
Microsoft Excel, Microsoft Office, CRM, TSYS, PPM, CBO, Fiserv
Clancy Brothers Pest Control: Provides residential and commercial pest and wildlife control services.
Experience in customer service or office roles preferred; strong organization, attention to detail, multitasking, phone and written communication skills, tech-savvy, problem-solving, and ability to support scheduling/dispatching and collections.
Alabama or Arizona or Florida or Georgia or Kentucky or Louisiana or Massachusetts or Missouri or North Carolina or New Jersey or New York or Ohio or Oregon or Pennsylvania or South Carolina or Texas or Utah or Virginia or Washington or Wisconsin
RemoteFull Time
Swyfft: Providing instant homeowners insurance quotes using property data analytics.
3+ YOE3+ years insurance or billing support experience, HS diploma/GED, strong Microsoft Office and Excel skills, excellent written/verbal communication, remote work setup with high-speed internet.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Teams, Slack, Zendesk
Scarborough or Massachusetts or Maine or New Hampshire or Vermont
$17-$26/hrOnsiteFull Time
Dead River Company: Provides residential heating fuel delivery and HVAC maintenance services.
Customer-facing role handling calls, account maintenance (ADDS E3), clerical tasks; high school preferred; one year customer service/computer experience preferred; strong communication, accuracy, and dependability.
National Seating & Mobility: Providing customized complex rehabilitation seating and mobility solutions.
High school diploma/GED, strong communication, computer and organizational skills, customer/client focus, ability to perform clerical tasks and maintain regular attendance.
Mars Veterinary Health: Global provider of preventive, specialty, and emergency veterinary care.
Provide front-desk support: greeting clients, answering phones, scheduling appointments, processing payments, managing records, and educating clients on basic pet care.
JSI Cabinetry: Manufactures and distributes all-wood kitchen and bath cabinetry.
Strong verbal/written communication, phone and email/chat support, Microsoft Office proficiency, organizational and analytical problem-solving skills, ability to work in a fast-paced environment.
Nordstrom: Operates luxury department stores and off-price retail outlets.
Provide friendly, efficient customer support in-store, handle transactions, protect customer information, and use store technologies (Windows, iOS, Android). Strong communication and multitasking skills required.
Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York or Oklahoma City or Portland or Austin
$64k-$83k/yrOnsiteTemporary
Small Business Administration: Federal agency supporting small business growth and disaster recovery.
1+ YOEExperience overseeing disaster assistance operations, reviewing financial/supporting documents, and collecting/reporting program data; GS-11 specialized experience or equivalent education required.
UKG: Provider of workforce management and human capital management software.
3+ YOE3+ years operations or customer service experience in banking/accounts receivable/payroll/collections; strong problem-solving, communication, Excel and multi-system navigation skills.
Microsoft Office, Microsoft Excel, Salesforce, Ready
Canon Business Process ServicesNYSE: CAJ: Provides managed business process outsourcing and document services.
1+ YOEHigh school diploma or equivalent and 1–3 years in a mailroom or professional office environment. Requires customer service skills, basic computer skills, equipment operation, organization, and ability to lift up to 50 pounds.
Arizona or California or Colorado or Connecticut or Delaware or District of Columbia or Florida or Hawaii or Illinois or Kentucky or Maine or Maryland or Massachusetts or New Jersey or New York or North Carolina or Oregon or Pennsylvania or Rhode Island or South Carolina or Texas or Utah or Virginia or Washington or Wisconsin
RemoteTemporary
Clarity: Financial aid and admissions platform for K-12 private schools.
Respond to family support inquiries via phone/email/chat, troubleshoot and escalate issues, meet satisfaction and call goals, strong communication, multitasking, tech-savvy, flexible hours; applicants must reside in listed US states.
National GridLondon Stock Exchange: NG: Operates electricity and natural gas transmission and distribution networks.
1+ YOESupport DG interconnection application processing; familiarity with MA interconnection tariff; strong customer service, analytical, organizational and communication skills; 1+ years DG or renewable experience or associate degree.
Geographic Information System (GIS), Salesforce (nCAP), Microsoft Office
NORY: Provides STEM-focused summer camps and afterschool programs for children.
Provide customer support via email, phone, and chat; strong written and verbal communication, empathy, relationship-building, and problem-solving; weekend partial availability; 10-30 hours/week seasonal commitment.
Phoenix or Alabama or Tennessee or Texas or Wisconsin or Illinois or Massachusetts or Pennsylvania or Mississippi
$15-$20/hrRemoteFull Time
Waste ManagementNYSE: WM: Provides waste collection, recycling, and environmental services in North America.
1+ YOEHigh school diploma or GED and one year of customer service experience required; must handle high-volume multichannel inquiries, resolve issues, and support sales and retention.