37 customer support representative jobs at 13 companies in Webster, NY
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Technical Support Representative
Rochester, New York, United States
$20-$25/hrOnsiteFull Time
GoNetspeed: Provides high-speed fiber internet and telecommunications services to communities.
2+ YOEProvide Level I (and some Level II) technical support for Wi-Fi, PON, Internet and VoIP; document calls; communicate technical issues to customers; associate degree preferred; 2 years technical support experience preferred.
ADDMAN Group: Provides additive manufacturing and precision CNC machining services.
2+ YOE2+ years customer service or manufacturing support preferred; experience with ERP and Microsoft Office; strong communication, organization, data entry, and attention to detail.
ERP, Microsoft Word, Microsoft Excel, Microsoft Outlook
Raymour & Flanigan: Retails home furniture, mattresses, and decorative home accessories.
Provide friendly professional service, strong verbal communication, multitasking, escalate and resolve customer issues, support sales/operations, and work retail schedule; must be authorized to work in the U.S.
University of Rochester: Provides higher education, medical research, and healthcare services.
2+ YOEHigh school diploma plus 2 years relevant experience. Strong scheduling, customer relations, medical terminology, and EMR experience; Flowcast and outpatient infusion scheduling preferred.
ITTNYSE: ITT: Manufactures engineered components for transportation, energy, and industrial markets
1+ YOEBachelor’s or Associate plus requisite experience, strong customer service/sales experience, product and supply-chain knowledge, AS400/ePrism/GetPaid/EDI and Microsoft Office proficiency, excellent communication and organizational skills.
UR Medicine Thompson Health: Provides comprehensive medical services and long-term patient care.
High school diploma or equivalent (associate preferred), previous operator/switchboard and customer service experience, basic computer skills with Microsoft products, ability to remain calm under stress and protect confidentiality.
telephone control board, switchboard, paging system, voice mail, Nextel, public address paging system, Microsoft products
UR Medicine Thompson Health: Provides comprehensive healthcare services and senior living in New York.
High school diploma (assoc. preferred), prior switchboard/operator and customer service experience, basic computer skills (MS products), ability to remain calm under stress and protect confidential information.
telephone control board, paging system, voice mail, Nextel, public address paging system, MS products
Patient Relations Representative (Coordinator) – Emergency Department
Rochester, New York, United States
$55k-$82k/yrOnsiteFull Time
Highland Hospital: Community teaching hospital providing comprehensive medical and surgical care.
Provide patient/family support in the ED, investigate and direct inquiries/complaints, work with clinical staff to resolve issues; bachelor\u0002s degree or equivalent preferred and strong customer service and Microsoft Office skills.
1+ YOEHigh school diploma/GED and 1 year customer service experience; data entry, guest loyalty program support, cash handling, retail stocking, ability to work nights/weekends/holidays.
Referral Center Representative-Upstate Urology at Oswego Health
Oswego, New York, United States
$16-$20/hrOnsiteFull Time
Oswego Health: Provides integrated medical, behavioral, and long-term healthcare services.
Coordinate scheduling and referrals, verify insurance and demographics, manage patient records, and provide patient-centered customer service in a healthcare office.
Waste Harmonics Keter: Provides data-driven managed waste and recycling solutions for businesses.
1+ YOEHigh school diploma/GED, 1–3 years customer service or equipment/services support experience, experience with case/ticket systems (NetSuite a plus), vendor coordination, inventory/parts management, strong communication and project management skills.
Brockport or Buffalo or Williamsville or Amherst or Orchard Park or Hamburg or Springville
$20/hrFieldPart Time
Hillman SolutionsNasdaq: HLMN: Manufacturer and distributor of hardware, fasteners, and robotic kiosks.
Provide merchandising and on-site customer support across multiple store locations; must lift up to 50 lbs, maintain valid driver’s license, and have retail/field merchandising experience preferred.
Rochester Regional Health: Provides comprehensive healthcare services through hospitals and medical clinics.
1+ YOEProvide clerical support, customer service, monitor residents, manage appointments and medical records; high school diploma or equivalent and 1 year clerical experience required; associates and medical terminology preferred.