145 customer support representative jobs at 48 companies in Westminster, MA
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Customer Support Representative
Springfield, Massachusetts, United States
$18-$20/hrOnsiteFull Time
isolved: Cloud-based human capital management software for workforce operations.
High school diploma or equivalent, strong customer service and problem-resolution skills, excellent written, oral, communication, and interpersonal skills, and successful completion of isolved Base Camp.
ZOLL Medical: Manufactures medical devices and software for emergency care.
1+ YOEHigh school diploma or equivalent, 1–2 years of customer service experience preferred, database knowledge, professional phone manner, attention to detail, multitasking, follow-up, and strong communication skills.
Archipelago Strategies Group: Full-service multicultural marketing and community engagement agency.
2+ YOEHigh school diploma, 2+ years customer support experience, CRM/ intake database proficiency (Salesforce a plus), strong data entry and communication skills, reliable home internet, occasional evenings/weekends and infrequent travel.
Sparx Hockey: Manufactures automated skate sharpening systems for professional and consumer use.
Customer service experience or equivalent education, strong communication and detail skills, Microsoft Word and Excel proficiency, database experience, and ability to support technical and non-technical customers.
QBS: A provider of behavioral crisis prevention training that equips organizations with skills to reduce workplace crises and improve care.
1+ YOE1+ years customer service/support experience; strong written and verbal communication; experience with CRM systems (Salesforce preferred) and Microsoft Office (Outlook, Word, Excel).
Salesforce, CRM, Microsoft Outlook, Microsoft Word, Microsoft Excel
MACOMNASDAQ: MTSI: Designs and manufactures semiconductor products for communications infrastructure.
Requires customer support experience, strong phone and communication skills, multitasking and problem-solving abilities, MS Office proficiency, and a college degree. SAP experience is preferred.
DoorDashNYSE: DASH: Local food delivery and on-demand logistics platform.
1+ YOERequires strong written and verbal communication, customer service, problem-solving, technical aptitude, multitasking, and 1+ year of customer-facing support or strategic account experience.
National Seating & Mobility: Providing customized complex rehabilitation seating and mobility solutions.
High school diploma/GED, strong communication, computer and organizational skills, customer/client focus, ability to perform clerical tasks and maintain regular attendance.
DoorDashNASDAQ: DASH: On-demand delivery platform connecting consumers with local merchants.
1+ YOE1+ year customer-facing support or strategic account experience; strong written and verbal communication; familiarity with Zendesk, Jira, Salesforce; weekend availability required; technical mindset and problem-solving skills.
Canon U.S.A.Tokyo Stock Exchange: 7751: Provides digital imaging solutions, cameras, and office equipment.
0+ YOEHigh school diploma, GED, or equivalent experience; less than one year of related experience; basic computer skills; customer service ability; driver's license and acceptable record; ability to lift 50 pounds.
HubbellNYSE: HUBB: Designs and manufactures electrical products and utility infrastructure solutions.
2+ YOEPreferred associate degree or equivalent experience; 2+ years in customer service, order management, or inside sales support; strong communication, analytical, problem-solving, organizational, and prioritization skills.
Microsoft Office, Microsoft Excel, SAP, Salesforce, Power BI, CRM
EatonNYSE: ETN: Manages electrical, hydraulic, and mechanical power systems globally.
2+ YOEBachelor’s degree and 2+ years of customer service or inside account support experience required. Requires communication, organization, customer relationship, problem-solving, and Microsoft Office skills.
Microsoft Outlook, Microsoft Word, Microsoft Excel, AS400, Lotus Notes, CRM
Customer Service Representative |West Boylston, MA
West Boylston, Massachusetts, United States
$20-$22/hrOnsiteFull Time
BunzlLondon Stock Exchange: BNZL: Global distributor of essential non-food consumables and services.
1+ YOEHigh school diploma required; 1+ years of customer service, call center, or account support preferred. Requires strong communication, problem-solving, detail, and high-volume workload management skills.
Microsoft Outlook, Microsoft Teams, Microsoft Word, Microsoft Excel, Microsoft Copilot, AS400, ERP
FergusonNYSE: FERG: Wholesale distributor of plumbing, HVAC, and building supplies.
1+ YOE1–3 years of sales or customer service experience preferred; trade experience is a plus. Requires sales, customer service, decision-making, digital literacy, and ability to learn products and processes.
Customer Relationship Management (CRM), Microsoft Office
Customer Service Representative III, Strategic Projects
North Andover, Massachusetts, United States
$26-$28/hrHybridFull Time
Watts Water TechnologiesNYSE: WTS: Manufactures water flow control and water quality products.
5+ YOEFive years of applicable experience preferred; SAP S4Hana or QAD, order management, expediting, stock and pricing checks, strategic account support, Microsoft products, communication, problem-solving, and collaboration required.
SAP S4Hana, QAD, ERP, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
SEENYSE: SEE: Global provider of food and protective packaging solutions.
3+ YOEAssociate degree or 3+ years related technical/service experience; troubleshooting of automated machinery, intermediate electrical/mechanical skills, PLC/HMI familiarity, strong communication, and proficiency with Windows and CRM/ERP tools.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Teams, Salesforce ServiceMax, SAP, Cisco Finesse, PLC, HMI
SR. Customer Service Representative - Inside Sales
Northborough, Massachusetts, United States
OnsiteFull Time
SunSource: Distributes fluid power and industrial automation components and systems.
Provide customer service and inside-sales support: process and price orders, enter orders into system, source non-stock items, resolve inquiries/complaints, and participate in account development calls.
Remote Benefits & Client Support Representative (Entry-Level)
United States or Boston
RemoteFull Time
American Income LifeNYSE: GL: Provides supplemental life and health insurance to working families.
0+ YOEStrong communication and interpersonal skills, self-motivation, dependability, organization, willingness to learn, and ability to work independently while managing appointments and client follow-ups.
Staples Canada: Sells office supplies and provides business services across Canada.
2+ YOERequires 2+ years of customer service, order management, or sales support experience; 1+ year with Microsoft Office and Microsoft Teams; CRM and order-processing platform experience; strong communication and problem-solving skills.