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47 customer support specialist jobs at 32 companies in Ames, IA

2w
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Customer Support Specialist 1
Clive, Iowa, United States
OnsiteFull Time
Perfection Learning
Perfection Learning: Provides K-12 instructional solutions, curriculum, and educational materials.
Provide customer support including order entry, managing support cases and RMAs, prepare quotes, maintain customer records; strong communication, technical aptitude, analytical skills, and ability to handle multiple requests.
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3w
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Customer Support Specialist - Des Moines, IA, Decatur, IL or Quincy,
Des Moines or Decatur or Quincy
$39k-$70k/yr OnsiteFull Time
ADM
ADMNYSE: ADM: Processes agricultural commodities into food, feed, and industrial products.
2+ YOE2+ years customer service or sales support experience, ERP experience (Oracle/SAP), strong communication, problem-solving, and organizational skills.
Microsoft Office, Oracle, SAP
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1d
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Customer Experience Specialist
Waukee, Iowa, United States
$23/hr OnsiteFull Time
Access Systems
Access Systems: Providing managed IT services and office technology solutions.
1+ YOERequires 1–3 years of customer service, administration, or office support experience, with strong follow-through, multitasking, and customer interaction documentation skills.
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1w
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Member Support Specialist
Ankeny, Iowa, United States
$14-$15/hr OnsiteFull Time
Rocket Carwash
Rocket Carwash: Provider of express exterior car wash and detailing services.
No prior experience required; training provided. Must be at least 16, lift up to 50 pounds individually and 100+ pounds with a team, work outdoors, and support varied shifts and holidays.
Standard Operating Procedures
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3d
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Commercial Support Specialist I
West Des Moines, Iowa, United States
$15-$20/hr HybridFull Time
Mediacom Communications
Mediacom Communications: Provides broadband, television, and phone services to smaller US communities.
High school diploma or GED, customer service or call center experience, Windows proficiency, networking terminology knowledge, 30+ WPM typing, and strong communication, organization, and problem-solving skills.
Windows, Static IP, MAC Address, VPN, Wi-Fi
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2mo
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Customer Results Specialist
Urbandale, Iowa, United States
$14/hr OnsiteFull Time
5 Star Nutrition
5 Star Nutrition: Sells health supplements and provides personalized nutrition and coaching
Customer-focused experience, goal-oriented and self-driven, ability to learn product lines, make honest recommendations, support social media and inventory tasks, and deliver strong interpersonal service.
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1w
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Trade Sales Support Specialist
Urbandale, Iowa, United States
FieldFull Time
Pella
Pella: Designs and manufactures customized windows and doors for homes.
High school diploma or GED, valid driver's license, strong customer service and communication skills, organization and problem-solving abilities, and proficiency with Microsoft Office and smart devices.
Microsoft Office, MyPella
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3mo
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Technical Support Specialist - Level 1
Waukee, Iowa, United States
OnsiteFull Time
Myriad Advisor Solutions
Myriad Advisor Solutions: Technology and operational support for financial advisory firms.
Entry-level technical support role requiring problem-solving, customer service, and basic IT knowledge; flexible scheduling and ability to handle deskside and remote support.
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1mo
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Fleet Support Specialist
Des Moines, Iowa, United States
OnsiteFull Time
Ruan
Ruan: Provides dedicated contract transportation and supply chain management services.
1+ YOE1-2 years dispatch or brokerage experience; high school diploma/GED or equivalent; knowledge of DOT rules; strong MS Office skills; customer service and communication skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access
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1mo
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Client Support Specialist
Ankeny, Iowa, United States
OnsiteFull Time
Children & Families of Iowa
Children & Families of Iowa: Providing mental health, family support, and childcare services.
High school diploma or equivalent (associate preferred), pass background and child abuse registry checks, reliable transportation, ability to lift 25 lbs, strong customer service, attention to detail, and trauma-informed mindset.
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1mo
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Customer Technical Specialist
Des Moines, Iowa, United States
$30k-$48k/yr OnsiteFull Time
Peraton
Peraton: National security and mission-critical government technology services provider.
0+ YOEU.S. citizen able to obtain/maintain DHS Entrance on Duty (EOD); hands-on desk-side IT support for desktops, laptops, VoIP, Cisco switches, fiber, and peripherals; ability to lift 40–50 lb and travel up to 25%.
Cisco switches, Cisco, Electronic Time and Attendance System (eTAS), VoIP, VTC, COTS, GOTS, Microsoft
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3mo
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Electronic Tech Support Specialist
Nevada, Iowa, United States
OnsiteFull Time
ALMACO
ALMACO: Designs and manufactures custom agricultural equipment for seed research.
Provide customer support via phone and messaging; on-call during peak seasons; track subscriptions; act as in-house expert for field and central service; contribute to diagnostics and product improvements.
Microsoft Office, Excel, Word
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1mo
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Customer Technical Specialist
Des Moines, Iowa, United States
$30k-$48k/yr OnsiteFull Time
Peraton
Peraton: Provides advanced technology and mission support for government agencies.
0+ YOEEducation/experience combination required (Bachelor's/0 yrs, Associate/2 yrs, HS/4 yrs); U.S. citizenship and ability to obtain/maintain DHS EOD clearance; desk-side IT support experience; experience with laptops, mobile devices, Cisco networking, and physical IT installs.
Cisco switches, Voice over Internet Protocol (VoIP), Electronic Time and Attendance System (eTAS), VTC, Cat6
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10h
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Account Support Specialist- 8am-5pm Onsite, IA
Urbandale, Iowa, United States
$18-$26/hr OnsiteFull Time
Warner Pacific
Warner Pacific: Provides insurance brokers with sales support and administrative technology.
2+ YOEHigh school diploma required; 2+ years in employee benefits preferred. Requires Microsoft Office, strong communication, customer service, organizational, problem-solving, and multitasking skills.
Microsoft Office, Salesforce, BenefitPoint, Ease, Employee Navigator
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6d
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Copier Data Collection Support Specialist
St. Cloud or Minnetonka or Fargo or Sioux Falls or Bondurant
$19-$28/hr HybridFull Time
Marco Technologies
Marco Technologies: Provides managed IT, cloud, and business printing services.
2+ YOEHigh school diploma and two years of relevant experience or equivalent education and experience. Requires MS Office, Outlook, customer service, troubleshooting, communication, prioritization, and problem-solving skills.
Microsoft Office, Microsoft Outlook
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3w
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Service Technical Support Specialist - Agriculture Equipment
Racine or Ames or New Holland or Saskatoon
$56k-$98k/yr HybridFull Time
CNH
CNHNYSE: CNH: Designs and manufactures agricultural and construction machinery.
2+ YOEBachelor's degree in engineering or associate's plus 5+ years experience; strong hydraulics, electrical, and mechanical aptitude; diagnostic software and telemetry proficiency; excellent verbal and written communication.
diagnostic software, telemetry systems, Microsoft Office, Microsoft Excel, Microsoft Outlook
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2w
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Document Management Specialist
Madison or United States or Sioux Falls or Ankeny
$20-$31/hr OnsiteFull Time
First Bank & Trust
First Bank & Trust: Community bank providing personal, business, and agricultural financial services.
2+ YOEAssociate degree and two years of clerical support experience or equivalent; strong communication, customer service, deadline management, and invoicing skills required. Factoring knowledge preferred.
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1mo
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Member Specialist
Ames, Iowa, United States
$17-$25/hr OnsiteFull Time
Walmart
WalmartNYSE: WMT: Operates a chain of hypermarkets, discount stores, and grocery stores.
Provides member service, processes purchases and returns, resolves issues, maintains checkout and merchandise areas, supports safety and security, and trains associates on processes and technology.
Open Door Policy
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4w
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Scheduling Specialist
Urbandale, Iowa, United States
OnsiteFull Time
Caravel Autism Health
Caravel Autism Health: Provider of behavioral therapy for children with autism.
1+ YOEHigh school diploma/GED, 1+ year administrative or customer-service experience in medical/therapeutic settings, HIPAA knowledge, strong organization and communication skills.
Relias
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2d
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Document Specialist
West Des Moines or Fullerton or Golden Valley or Scottsdale or Milwaukee or West Valley City or Cheyenne or Las Vegas or San Diego or Sacramento or Omaha
$20-$24/hr OnsiteFull Time
Gurstel Law Firm
Gurstel Law Firm: Law firm providing multi-state debt collection and litigation services.
High school diploma, Microsoft Office proficiency, 50+ WPM typing, strong organization and communication skills, customer service ability, accuracy, multitasking, and background, credit, education, and drug screening.
Microsoft Word, Microsoft Excel, Microsoft Outlook
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