140 customer support specialist jobs at 71 companies in Iowa
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Customer Support Specialist 1
Clive, Iowa, United States
OnsiteFull Time
Provide customer support including order entry, managing support cases and RMAs, prepare quotes, maintain customer records; strong communication, technical aptitude, analytical skills, and ability to handle multiple requests.
3d
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Rental Software - Customer Support Specialist
Bettendorf, Iowa, United States
OnsiteFull Time
2+ YOERequires a bachelor's degree in business or accounting or equivalent experience, customer service or consulting experience, 2+ years in equipment or event rental, rental software experience, troubleshooting, communication, and analytical skills.
Rental Business Management Systems (RBMS), Enterprise Resource Planning (ERP), Warehouse Management Systems (WMS)
3w
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Customer Support Specialist - Des Moines, IA, Decatur, IL or Quincy,
Des Moines or Decatur or Quincy
$39k-$70k/yr OnsiteFull Time
2+ YOE2+ years customer service or sales support experience, ERP experience (Oracle/SAP), strong communication, problem-solving, and organizational skills.
Microsoft Office, Oracle, SAP
1mo
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Support Specialist - Accounting
Cedar Rapids or Lake Saint Louis or Mandan
OnsiteFull Time
1+ YOE1-5 years product/support experience, strong communication and PC skills, ability to train and travel to customer sites, bachelor\u000degree preferred in business or equivalent experience.
Web Tools
2mo
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Partner Support Specialist
San Francisco or Arizona or California or Colorado or Florida or Georgia or Iowa or Idaho or Illinois or Indiana or Massachusetts or Michigan or Missouri or North Carolina or New Hampshire or New Jersey or New York or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington or Wisconsin or West Virginia
$20-$24/hr RemoteFull Time
2+ YOE2+ years in operations/admin/customer support; prior pharmacy technician or prescription-workflow experience preferred; strong attention to detail, communication, and ability to manage multiple workflows; experience with G Suite.
G Suite
1d
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Customer Experience Specialist
Waukee, Iowa, United States
$23/hr OnsiteFull Time
1+ YOERequires 1–3 years of customer service, administration, or office support experience, with strong follow-through, multitasking, and customer interaction documentation skills.
4w
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Customer Experience Specialist
Urbana or Iowa or Alabama or North Carolina or South Carolina or Pennsylvania
HybridFull Time
Provide responsive multichannel customer support, diagnose root causes, own issue resolution, communicate clearly, adapt to changing priorities; must be authorized to work in the US and pass a background check.
Greenhouse
1mo
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Product Support Specialist I
Arizona or Arkansas or California or Colorado or Florida or Georgia or Indiana or Iowa or Kentucky or Maryland or Michigan or Minnesota or Missouri or Nebraska or Nevada or New Jersey or North Carolina or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Washington
$21-$23/hr RemoteFull Time
0.5+ YOE6+ months technical or subscription support experience, strong customer service and communication skills, tech-savvy, ability to troubleshoot and train users virtually.
Zoom, QuickBooks Online, Houzz Pro
4w
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Customer Experience Specialist
Urbana or Iowa or Alabama or North Carolina or South Carolina or Pennsylvania
HybridFull Time
Provide multichannel customer support, strong communication, problem-solving, systems thinking, diagnostic/root-cause skills, ownership and adaptability; must be authorized to work in the US and pass a background check; initial onsite training required.
1w
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Member Support Specialist
Ankeny, Iowa, United States
$14-$15/hr OnsiteFull Time
No prior experience required; training provided. Must be at least 16, lift up to 50 pounds individually and 100+ pounds with a team, work outdoors, and support varied shifts and holidays.
Standard Operating Procedures
3w
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Retail Support Specialist
Coralville, Iowa, United States
$26/hr OnsiteFull Time
Strong customer service, communication, multitasking and problem-solving skills; ability to work flexible hours including evenings, weekends, and holidays.
1mo
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Retail Customer Service Specialist
Cedar Rapids, Iowa, United States
OnsiteFull Time
Provide front-end customer service, register coverage, support cashiers, assist with scheduling and training, and maintain merchandising and safety standards; prior retail or cashier experience preferred.
2mo
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Product Support Specialist
Dubuque, Iowa, United States
OnsiteFull Time
2+ YOEProvide technical assistance and troubleshooting to representatives, technicians, and customers; process warranty/claims and POs; develop manuals and training; 2 years warranty administration experience or equivalent; ability to travel up to 20%.
Microsoft Outlook, Microsoft Word, Microsoft Excel, AS400, AutoCAD, Solid Works, JD Edwards Enterprise One, E-Trunk, CSMS
1mo
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Retail Customer Service Specialist
Cedar Rapids, Iowa, United States
OnsiteFull Time
Provide excellent front-end customer service, handle register transactions, support cashiers, maintain merchandising standards; ability to stand for long periods and lift 15–35 lbs; prior retail or cashier experience preferred.
3mo
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Sales Support Specialist
Cedar Rapids, Iowa, United States
OnsiteFull Time
FORTÉ: Designs and installs audiovisual and collaboration technology for workplaces.
Support sales team with sales plans, proposals, and coordinating visits/events; maintain accurate records; liaise between departments and customers.
Microsoft Office Suite, CRM platforms, Proposal software
2mo
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Contract Support Specialist
Phoenix or Alaska or Arkansas or Arizona or Colorado or Florida or Hawaii or Iowa or Idaho or Illinois or Kansas or Louisiana or Maryland or Minnesota or Missouri or Montana or Nebraska or Nevada or New Mexico or North Carolina or North Dakota or Oklahoma or Oregon or South Carolina or South Dakota or Tennessee or Texas or Utah or Virginia or District of Columbia or Washington or Wisconsin or Wyoming
$44k-$46k/yr RemoteFull Time
2+ YOEHigh school diploma/GED, 2 years experience with computer/database programs, strong written and phone communication, proficiency with Microsoft Word/Outlook/Excel, Visual Cactus 3.0 and credentialing/contract management processes; U.S. citizenship and favorable DOD background investigation required.
Microsoft Word, Microsoft Outlook, Microsoft Excel, Visual Cactus 3.0, TriWest Intranet
1w
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IT Support Specialist
Denver or Alberta or District of Columbia or South Carolina or North Carolina or West Virginia or New Hampshire or Massachusetts or South Dakota or Rhode Island or Pennsylvania or North Dakota or Mississippi or Connecticut or Washington or New Mexico or New Jersey or California or Wisconsin or Tennessee or Minnesota or Louisiana or Virginia or Oklahoma or New York or Nebraska or Missouri or Michigan or Maryland or Kentucky or Illinois or Delaware or Colorado or Arkansas or Wyoming or Vermont or Montana or Indiana or Georgia or Florida or Arizona or Alabama or Oregon or Nevada or Kansas or Hawaii or Alaska or Texas or Maine or Idaho or Utah or Ohio or Iowa
$60k-$65k/yr RemoteFull Time
1+ YOERequires 1–3 years in IT help desk or desktop support, troubleshooting Microsoft platforms, networking, VPNs, peripherals, and basic technical issues; strong customer service and problem-solving skills.
Microsoft 365, Microsoft Active Directory, Windows, TCP/IP, DNS, DHCP, LAN/WAN, VPN, Apple, Mac OS, iOS
2mo
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Bi-lingual (English/Spanish) Support Specialist (US-Remote)
Utah or Georgia or Louisiana or Texas or New York City or Wyoming or Iowa or United States
$16-$18/hr RemoteContract
3+ YOEFull professional fluency in English and Spanish, 3+ years customer support experience, Zendesk proficiency, high school diploma or equivalent, U.S. work authorization required; preference for residents of listed states.
Zendesk
1w
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Support Services Specialist - Concierge
Iowa City, Iowa, United States
OnsiteFull Time
1+ YOEBachelor's degree or equivalent experience; 1–3 years of customer service experience in healthcare, hospitality, or retail; communication, organization, Microsoft applications, service recovery, and de-escalation skills required.
Microsoft applications, Epic Electronic Health Record, Mazevo Event Software, Lost and Found software
3d
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Commercial Support Specialist I
West Des Moines, Iowa, United States
$15-$20/hr HybridFull Time
High school diploma or GED, customer service or call center experience, Windows proficiency, networking terminology knowledge, 30+ WPM typing, and strong communication, organization, and problem-solving skills.
Windows, Static IP, MAC Address, VPN, Wi-Fi
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